Stakeholder management for project success

Understanding project management as a process

• What are stakeholders and what role do they play?

• How do project management processes work?

• Stakeholder management in the PDCA quality cycle.

Objectives of stakeholder management

• Define and pursue common goals.
• Developing creative solutions.

Recognize stakeholders

• Who is directly or indirectly affected?
• Recognize, analyze and visualize networks and hierarchies.
• Stakeholder directory, influence-interest diagram, salience model.

Strategic planning of stakeholder management

• Understand the current and future motivation levels of those involved.
• Define clear objectives for stakeholder management. 

Actively involve stakeholders

• Understand and promote team development.
• Recognize and understand personality structures (models according to Herzberg, Maslow, Corell, DISG, Riemann-Thomann).
• people for the project.

Managing stakeholder participation and dealing with conflicts

• "Sell" your project convincingly.
• Observe possible changes in interests and react appropriately.
• How to develop a good communication plan and get feedback.
• Recognize conflicts and resolve them. 

Your Digital Add-On: In addition to the training, you’ll receive free access to an additional digital learning resource afterward. The “AI in Project Management” e-learning course provides an introduction and practical examples of how to use AI in day-to-day project work.