Contents
What actually is leadership?
- Principles of leadership.
- Cooperation as a management tool for different goals and requirements.
- Possibilities and limits of management without authority.
- The choice of the effective (communication) level.
- Feedback as a management tool.
Accepting the leadership role
- Your own role and function as a manager.
- Convincing and confident appearance.
- Overcome insecurity, radiate authority.
- Exert appropriate pressure without threatening.
- Communicate clearly, unambiguously and appreciatively.
Delegating - but the right way!
- Which tasks do you delegate?
- What do you need as an instrument?
- How do you take the time factor into account appropriately?
- What motivates people?
- Getting other people to do something purposefully.
- Agree on tasks and monitor their implementation.
Communicating tasks convincingly
- Clearly formulate what you want.
- What exactly is to be achieved?
- Pointing out the facts and asking for the other person's point of view.
- The skillful "negotiation" of options.
- The concrete agreement on the next steps.
Dealing confidently with resistance and conflicts
- What to do when things get difficult?
- Skillfully managing emotions and anger.
- Communicate your own position/role appropriately and convincingly, even in the face of resistance.
- Objection handling and benefit argumentation.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- They learn to communicate and pass on tasks to be completed clearly and unambiguously.
- You will learn what it takes to present yourself confidently and confidently.
- You clearly perform the interface function between superiors and Employees and thus competently relieve your superiors of their management tasks.
Methods
Expert input, individual and group exercises, role plays with cases from your own practice.
Recommended for
Assistance and secretarial Employees who need to delegate tasks competently and reliably.
Attendees comments
The training was very entertaining, full of real-life examples, simply brilliant. It was very harmonious with the other participants, the catering and on-site support were great.

"Insanely good speaker!"

Seminar evaluation for "Leading and delegating on behalf of the:der boss"







9616
Start dates and details

Monday, 07.07.2025
09:00 am - 5:30 pm
Tuesday, 08.07.2025
09:00 am - 4:30 pm
Thursday, 14.08.2025
09:00 am - 5:30 pm
Friday, 15.08.2025
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 15.12.2025
09:00 am - 5:30 pm
Tuesday, 16.12.2025
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Wednesday, 04.02.2026
09:00 am - 5:30 pm
Thursday, 05.02.2026
09:00 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.