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Successfully shaping compliance communication
Creating acceptance - overcoming resistance
Contents
Basics of compliance communication
- Factual and relationship level in compliance communication.
- Four sides are always talking and listening.
- Verbal and non-verbal communication.
- Voice creates moods.
- Communication models self-perception/perception of others; (non-)verbal communication.
Compliance officers as a communicative interface
- Communication: a minor matter or a key aspect of compliance?
- Dynamics of different interest groups in the company.
- The compliance manager as mediator.
Avoid efficiency brakes
- Avoid loss of efficiency in compliance communication.
- Avoid resistance and increase efficiency.
- Communicate convincingly.
Successful compliance communication tools
- Create and distribute internal rules, posters and information letters correctly.
- Use targeted communication channels.
- This is how you convince through skillful conversation.
Establishing compliance as a brand in the company
- Image change from "blocker" to "enabler".
- This is how you motivate people to "top performance with compliance".
Content and measures of compliance communication
- Rules alone do not lead to compliance success.
- How to implement "value-based" compliance with all its benefits.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You will deepen your knowledge of compliance communication.
- You will develop a communication toolbox that is suitable for you and practice the methods intensively.
- You will receive specific tools for the targeted formulation and distribution of internal rules, posters and information letters.
- You will hone your skills in interviewing, questioning, conflict resolution and winning over key supporters.
- You know how to avoid resistance and how to communicate convincingly.
- You improve your efficiency and impact as a compliance officer.
The training is also part of the training to become a Compliance Officer/Compliance Manager, which enables already installed "Compliance Officers" to prepare their company from the implementation of a CM system to certification maturity and to continue to accompany them afterwards.
Methods
The training is based on a balanced mix of conversation and behavioral exercises, role plays and the presentation and discussion of the essential technical principles. Reflection and feedback in small groups and in plenary sessions ensure a lasting learning effect. Trainer input, case/best-practice examples, exercises, discussion, exchange of experiences, work aids, checklists.
Recommended for
Compliance officers, compliance officers who are already employed in companies - regardless of their basic training (lawyers, business economists, etc.), compliance managers, compliance officers, managing directors, (junior) managers, tax consultants, auditors who want to professionalize their communication skills in an intensive and practical way.
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- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Further recommendations for "Successfully shaping compliance communication"
Start dates and details

Thursday, 22.10.2026
09:00 am - 5:00 pm
Friday, 23.10.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 14.12.2026
09:00 am - 5:00 pm
Tuesday, 15.12.2026
09:00 am - 5:00 pm

Thursday, 11.03.2027
09:00 am - 5:00 pm
Friday, 12.03.2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
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Communicating Compliance Effectively
The success of your compliance efforts is inextricably linked to effective communication. After all, in order for regulations and binding requirements to be followed, employees must first become familiar with employees rules and then accept them. Communicating compliance guidelines within a company should therefore become an integral part of corporate communications. In these in-person training sessions, all participants will learn the basics needed to actively and effectively communicate compliance strategies and rules.
As a manager or compliance officer, knowing all the details and guidelines is only one side of the coin. The other side is implementing compliance as part of the corporate culture. After all, compliance affects many areas, from data protection and customer relationship management to recruiting and procurement logistics. To this end, you should familiarize yourself with effective communication strategies. Compliance communication is, in fact, a skill that can be learned and should be an integral part of continuing education programs for compliance officers and managers. Ultimately, everyone involved should voluntarily follow the guidelines and be well-informed.
As part of the compliance management system, you’ll learn about all the key topics. It’s important that compliance officers be able to communicate these areas in a way that’s understandable to all target audiences. This includes not only employees, but also business partners, customers, suppliers, and other executives. This compliance training will equip you with the necessary tips and techniques to ensure that your compliance communications achieve lasting success.
Compliance and communication belong together - in this training , attendees learn how to implement compliance measures in a targeted manner.