They just tick differently: intercultural conflict management
Strengthening international cooperation and achieving goals more easily
4.7
Contents
What is culture and where do conflicts arise in intercultural cooperation?
- Cultural perception and value systems.
- Diverse approaches to building trust.
- Dealing with different communication styles.
- Intercultural understanding of roles and hierarchies, power distance and leadership: differences in the relationship between superiors and employees.
- Divergent perception of time, dealing with rules, structures, project planning.
Conflict management in international cooperation - we analyze:
- Causes of conflict and backgrounds.
- Types of conflict in companies.
- Conflicts in an intercultural environment.
- Is every irritation in international cooperation an intercultural conflict?
How can we resolve conflicts?
- Conflict resolution strategies and styles.
- Principles of negotiation and conflict resolution.
- Conduct conflict discussions according to non-violent communication.
- Represent your own interests and needs in an intercultural context.
- Finding common and sustainable solutions.
Experience & implementation - we work together:
- Discussion of current conflict case studies.
- Analysis of own conflicts.
- Collegial case consultation and role plays.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You know how to communicate and act purposefully and successfully with people from different cultures.
- You will improve your communication skills and enhance your conflict resolution skills, including in an international and intercultural context.
- You expand your options and tools for difficult situations.
- You will better understand which situations are difficult for you and recognize your own patterns in conflicts.
- You can apply tried and tested tools for conflict resolution.
- You learn to speak plainly without alienating your contacts .
- You increase your own stability, self-confidence and composure.
Methods
Trainer input, interactive and experience-oriented exercises, discussions, discussion of current case studies, exchange of experience and peer case consultation.
Recommended for
Specialists and managers as well as employees from different cultural backgrounds who want to further develop their conflict resolution skills and work constructively with people from other cultures.
Further recommendations for "They just tick differently: Intercultural conflict management"
Learning and shaping a sustainable future
Resolving conflicts with less stress and recognizing needs and motives are future skills that you will learn in this training , among other things. According to our partner, the Inner Development Goals Initiative (IDGs), you are also contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations' Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
Ratings and feedback from our participants
Start dates and details
Thursday, 12.03.2026
09:00 am - 5:30 pm
Friday, 13.03.2026
08:30 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 08.06.2026
09:00 am - 5:30 pm
Tuesday, 09.06.2026
08:30 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 19.11.2026
09:00 am - 5:30 pm
Friday, 20.11.2026
08:30 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The next booking ensures this course will take place- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
About us - The Haufe Akademie
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Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
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