4.5
Book 2 hours of individual coaching with your trainer.More info
New concept
Preventing and Solving Conflicts Constructively
Conflict management and resolution
Training in English
This Training in English is held in English.
In everyday work life, but especially during times of significant change, leaders, managers, and employees need to be able to deal with tension, friction and differences which arise. In this training you will learn effective conflict management by recognizing tensions at an early stage, dealing with them openly and resolving them beneficially for everyone involved!
Use effective techniques to train solution-oriented behavior in difficult situations. Dealing constructively with conflicts is motivating and makes a valuable contribution to the company's success.
Content
Learn from experts!
Diagnosis
- Types of conflict.
- Causes of conflict.
- Stages of conflict development.
- Conflict management
Conflict management styles and strategies - Assessment exercise
Conflict resolution and Problem-solving
- Tension management.
- Dimensions of conflict analysis.
- Positions-Interests, Win-Win.
Building dialogue
- Communication techniques (active listening, questioning).
- Non-violent communication.
- Psychological factors (cognitive biases, assumptions).
Managing challenging conversations
- Structuring a conversation.
- Giving and receiving feedback.
- Empathy & Assertiveness.
Engaging with ‘difficult people’
- Dealing with an angry person.
- Handling emotions.
- Conversation techniques.
Case studies
- Analysing participants’ real cases.
- Feedback and advice.
Conflict management systems and third party roles
Online Learning Platform
Once you have registered, you will be able to access your online learning platform, including extra materials for consolidating what you have learned.
Your benefits
You will be able to
- develop your own positive attitude to conflict.
- develop your individual conflict management and communication style.
- develop a negotiated approach to solution-oriented improvements whenever conflict occurs.
- help your team address and overcome conflict and foster relationships within your team.
- develop an empathetic communication style within your team.
- increase the motivation, communication, and performance of your team.
- increase cultural awareness and skills required to work in and with international teams.
- become more sensitive to value system, cultural and traditional differences.
- improve your ability to recognize potential conflict before it arises.
Methods
This seminar follows a very experience-based and practical approach. Trainer input, discussions, pair- and groupwork, simulation Exercises, 2-party negotiation, role-plays, including videorecording of participants’ performance and analysis, self-reflection.
This seminar requires interactive participation from the participants.
Recommended for
Group and/or team leaders and managers, project owners, executives or team members working with/in international teams that use English as their means of communication. You are interested in getting practical advice on how to resolve conflict effectively.
Further recommendations for „Preventing and Solving Conflicts Constructively“
On-site training together
Ratings and feedback from our participants
4.5
102
reviews
Seminar content:
4.2
Content comprehensibility:
4.5
Practical relevance:
4.4
Trainer expertise:
4.5
Participant orientation:
4.7
Method variety:
4.3
Start dates and details
10.03.2026
Stuttgart
Booking number:
7337
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Days & Times
2 days
Limited number of participants
Tuesday, 10.03.2026
9:30 am - 5:30 pm
Wednesday, 11.03.2026
9:00 am - 4:30 pm
Fee includes
The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your seminar, you save 10 % on the price of the transfer coaching of € 390,- excl. VAT.
21.05.2026
Düsseldorf
Booking number:
7337
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Days & Times
2 days
Limited number of participants
Thursday, 21.05.2026
9:30 am - 5:30 pm
Friday, 22.05.2026
9:00 am - 4:30 pm
Fee includes
The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your seminar, you save 10 % on the price of the transfer coaching of € 390,- excl. VAT.
07.09.2026
Hamburg
Booking number:
7337
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Days & Times
2 days
Limited number of participants
Monday, 07.09.2026
9:30 am - 5:30 pm
Tuesday, 08.09.2026
9:00 am - 4:30 pm
Fee includes
The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your seminar, you save 10 % on the price of the transfer coaching of € 390,- excl. VAT.
Booking number:
7337
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Details
2 days
Limited number of participants
Fee includes
The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your seminar, you save 10 % on the price of the transfer coaching of € 390,- excl. VAT.
Booking number:
7337
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Details
2 days
Limited number of participants
Fee includes
The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your seminar, you save 10 % on the price of the transfer coaching of € 390,- excl. VAT.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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