The AI cockpit for assistance: ChatGPT, Copilot & Co.
The new turbo for the office with intelligent support in real time
Contents
Further training in accordance with AI Regulation Art. 4 for the obligation to provide evidence of AI competence
Introduction to AI and prompt design
- OpenAI, ChatGPT, Microsoft Copilot, or Gemini: what exactly are they?
- What can AI do and what can't it do?
- Prompt Design simply explained and tips for advanced users.
- Opportunities, risks, data protection – what you need to know.
- First practical application: Access to ChatGPT, Copilot, or Gemini—at no extra cost, but registration is required.
Workshop: AI in interaction with MS Office applications
- Fine-tuning for your prompts.
- Shorten, summarize, translate, structure and refresh texts.
- Create summaries of emails and correspondence.
- Create presentations or minutes.
- Create images or videos.
- Processing of individual use cases of the participants.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
Feel free to bring a specific use case from your daily work, and you’ll receive concrete feedback and tips on how to use AI even more efficiently for your tasks. Plus attendees interacting with other attendees will spark many new ideas and “aha” moments that you can apply directly to your job.
- The course covers the fundamentals and applications of AI and natural language processing (NLP).
- An overview of the features of ChatGPT, Microsoft Copilot Chat, and other tools highlights key differences and use cases.
- Working with text-based AI tools becomes more confident—through practical examples, exercises, and clear methods.
- Relevant prompts ensure more efficient work with AI.
- It will also show how AI data can be prepared for optimal results and how models can be specifically trained.
Methods
trainer, use cases and questions from attendees practical experience, discussions, exchange of experiences.
Recommended for
employees from assistance, secretarial and administrative roles and anyone who wants to expand their knowledge of artificial intelligence and increase the effectiveness of their work through AI.
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Start dates and details
Tuesday, 21.04.2026
09:00 am - 5:00 pm
Tuesday, 02.06.2026
09:00 am - 5:00 pm
Tuesday, 14.07.2026
09:00 am - 5:00 pm
Thursday, 13.08.2026
09:00 am - 5:00 pm
Tuesday, 08.09.2026
09:00 am - 5:00 pm
Monday, 05.10.2026
09:00 am - 5:00 pm
Friday, 20.11.2026
09:00 am - 5:00 pm
Wednesday, 03.02.2027
09:00 am - 5:00 pm
FAQ
Many assistants are faced with the question of how they can use artificial intelligence in a practical way without having to build up a deep understanding of technology. This is exactly where the training : it clearly explains the basics of AI and shows you step by step how to use tools such as ChatGPT and Microsoft Copilot for typical assistant tasks. You will learn not in an abstract way, but using concrete office examples, how AI can support you and really make your everyday work easier.
In everyday assistant work, recurring tasks such as revising texts, summarizing information, or preparing tables take up a lot of time. The training you in a practical way how AI is used for precisely these tasks. You will learn how to create or optimize texts more quickly, prepare content clearly, and support simple Excel solutions with AI. This will free up time for more demanding tasks and make you more efficient in your day-to-day work.
A lot of uncertainty comes from not knowing how AI tools work and what their limits are. In training a clear intro to using ChatGPT and Microsoft Copilot, including the differences between them and how they can be used in the office. You'll learn how to make useful inputs, critically evaluate results, and use AI responsibly in your work without relying on incorrect outputs.
Whether AI really helps depends largely on how precisely the request is formulated. In training , you training prompt design, i.e., how to give AI specific instructions so that the results match your assistance tasks. Through practical exercises, you will learn how to improve and refine prompts and adapt them to different tasks. This turns AI into a reliable tool rather than an experiment.
The requirements for assistant roles are changing noticeably as a result of digitalization and automation. This training you to actively shape this development by teaching you how to use AI as a productive tool. You will build relevant future skills, increase your digital confidence, and position yourself as a modern, proactive assistant. In addition, you will receive an Open Badge that allows you to showcase your acquired AI knowledge.