Chief of Staff - strategic business partner in the office
Think strategically. Take responsibility. Getting ahead.
Contents
Understanding of roles
- Chief of Staff: definition and role clarification.
- Insights into the Global Skills Matrix.
- Prominent examples and developments in the role.
Location analysis and development opportunities
- Positioning and SWOT analysis of your own role.
- Introduction to Positive Psychology.
- Growth mindset versus fixed mindset.
- Self-optimization: Utilize and further develop your strengths.
Executive Presence
- Becoming visible: not a job for the second row.
- Develop and apply positioning strategies.
- Confident communication: clarity, precision, and impact in language and appearance.
- Dealing with managers: Act on equal terms, build trust, and exert influence.
- Learn and apply techniques.
- Moderation of meetings and discussions.
- Informal leadership and delegation.
Job crafting with the manager
- Compare and match expectation management.
- Define the rules of the game and make clear agreements.
- Introduction to the Business Model Canvas.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
The job profile of a Chief of Staff is presented in detail, an individual assessment is made and concrete ideas for the next steps are developed.
- Two high-quality learning days with the speaker offer deep insights.
- In addition, the online learning environment provides valuable information on market developments, career opportunities and networking tips.
- An exclusive video interview with the former Chief of Staff of Google's Chairman provides insights into the establishment of this role at Google and the pioneering work in this area.
- The importance of the CoS role within the Global Skills Matrix is explained.
- Insights from the head of the World Administrators Alliance broaden understanding.
- Podcasts, industry articles and contacts to the rightChief of Staff networks complete the training.
Methods
Trainer input, coaching sequences, best practice examples, case studies, assessment of the current situation and goal analysis, involvement of the manager and numerous materials in the learning environment.
Trainer input, coaching sequences, best-practice examples, case studies, assessment and goal analysis, involvement of the manager and numerous materials in the learning environment.
Recommended for
This training at experienced assistants who have been supporting management in terms of content and expertise for some time and would like to prepare for the next step in their career: advancing to the position of Chief of Staff. Thistraining also the basic module of the certified Chief of Staff course in cooperation with the Mannheim University of Applied Sciences (HdWM). Our expert, former executive assistant and manager Diana Brandl, will teach you the skills you need to fill this role and take the next step in your career.
FAQ
You already have in-depth knowledge of processes, decision-making procedures, and priorities within the company. The training this experience and shows you how to use it strategically. This will enable you to develop from a purely operational support role into someone who actively shapes and drives the business forward. You will learn to classify complex issues more quickly and use your expertise in a targeted manner for management decisions.
You will gain a clear overview of the role, its significance, and the expectations placed on this level. Using practical methods, you will develop your own positioning and learn how to take on more responsibility step by step. The training you consciously shape your career path and establish yourself as a strategic partner.
You will learn skills that are essential in a chief of staff environment: strategic thinking, professional communication at management level, confident handling of complex issues, and clear prioritization. These skills will make your day-to-day work easier and give you more freedom and effectiveness.
You reflect on your role, discover hidden potential, and gain guidance for your further development. The combination of self-analysis, the trainer's expertise, and concrete methods ensures that you leave with clarity, motivation, and a realistic plan for your next steps.
Diana Brandl herself was an executive assistant and manager for many years. She understands the daily demands, the dynamics of top management, and the challenges on the path to becoming a strategic assistant. Thanks to her experience, she can provide you with realistic insights and show you ways to develop your skills confidently and professionally.
You will gain a clear understanding of how modern chief of staff roles are structured and how you can best contribute in this environment. This understanding will help you to perform your tasks more consciously, set priorities accurately, and strengthen your position the company.
You will learn about structures and tools that will help you grasp topics more quickly, analyze them, and prepare them for decision-making. This will make you a reliable partner for management and enable you to actively contribute to the implementation of important corporate initiatives.
Many assistants evolve automatically over the years—often without a clear definition of their new role. The training you the language, structure, and confidence for what you are already doing. At the same time, it helps you to make your expanded responsibilities visible and professionally established.
This training puts you training a clearly structured development path. If you want to continue after the basic module, you can attend the advanced module and then obtain the Chief of Staff certificate. This gives you the opportunity to expand your qualifications step by step and develop your career in a targeted manner.
You understand how a chief of staff thinks, acts, and operates within the company. This knowledge enables you to present yourself confidently, communicate more effectively, and fulfill your role as a strategic partner visibly and effectively.
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Start dates and details
Tuesday, 17.03.2026
09:00 am - 5:00 pm
Wednesday, 18.03.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 19.05.2026
09:00 am - 5:00 pm
Wednesday, 20.05.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 08.07.2026
09:00 am - 5:00 pm
Thursday, 09.07.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 14.09.2026
09:00 am - 5:00 pm
Tuesday, 15.09.2026
09:00 am - 5:00 pm
Tuesday, 27.10.2026
09:00 am - 5:00 pm
Wednesday, 28.10.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 20.01.2027
09:00 am - 5:00 pm
Thursday, 21.01.2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 11.02.2027
09:00 am - 5:00 pm
Friday, 12.02.2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

