Working Successfully with International Business Partners

Intercultural competence

What is culture?

Discovering our cultural identity.

Norms and values.

Self-perception and perception of others.

Dealing with prejudices and stereotypes.

Effective communication with international business partners

How to build trust.

Intercultural communication.

Communication strategies.

International teamwork

Leadership and hierarchy.

Motivation.

Giving and receiving feedback.

Time management.

Meetings and negotiations.

Project management.

How to deal with conflicts

Intercultural conflict management.

Successful methods for resolving intercultural conflicts.

Once you have registered, you will be able to access your online learning platform, including extra materials for consolidating what you have learned.

You will learn to

• define and clarify your own cultural map,
• raise and enhance awareness for cultural diversity,
• develop your intercultural competence,
• communicate confidently in intercultural settings,
• use your acquired strategies to operate and lead more effectively,
• foster new and more positive relationships between you, your team and other persons in intercultural settings.

Simulations, group exercises, trainer input and short lectures, case-studies, discussions, task-based group and individual work, feedback and team coaching. The focus of the course is on interactive and experiential learning.

Erfolgreiche Zusammenarbeit mit internationalen Businesspartnern