Self-management in conflictual situations
Better communication in conflict through inner clarity
Contents
Conflicts - attitude and perspectives
- Recognize and positively change your own attitude to conflicts.
- Changing perspectives and focusing on solutions as ways to resolve conflicts.
- Strengthen yourself without making the situation worse.
Analyzing yourself - What's driving me up the wall?
- Evaluating conflicts from our own perception and deciding on a course of action - using the assessment of our limbic system.
- Develop solutions, regardless of the other person.
- Pizza analysis for the difficult cases - gain clarity about the complexity of the conflict issue for yourself.
Communication in conflict situations
- Expressing criticism in an environmentally friendly way.
- Open the doors to conflict resolution with the right questions.
- Ways to connect opposing points of view.
- Use non-verbal helpers in tense situations.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
You
- You will learn to categorize your conflict situations, get to the root of the problem, and communicate more effectively with others with inner clarity.
- You will learn a method for identifying the extent to which you are personally affected.
- knows when it's worth stepping into the ring and when it's better not to.
- You’ll prevent unnecessary escalations and focus your time and energy on your actual tasks and problem-solving.
- recognize which aspects are particularly stressful for you.
- learn to manage yourself effectively in emotionally stressful situations.
- improve communication with internal and external stakeholders and learn how to defuse the sting of criticism.
Methods
trainer, exercises, discussion, exchange of experiences, systemic solution-oriented methods, practical cases.
Recommended for
Specialists and managers at all levels who want to learn how to increase their confidence and communication skills in conflict situations through self-management.
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Further recommendations for "Self-management in conflict-laden situations"
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Start dates and details

Thursday, 04.06.2026
09:00 am - 5:00 pm
Friday, 05.06.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Wednesday, 07.10.2026
09:00 am - 5:00 pm
Thursday, 08.10.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 05.11.2026
09:00 am - 5:00 pm
Friday, 06.11.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
