training
This training is held in German.
Typical of conflict situations are feelings that emerge in the form of anger, displeasure, resentment and perhaps even rage, accompanied by irritation and confusion. What is actually going on right now? How could it come to this? The triggers fade into the background, blame is usually placed on the other person and the conflict spirals upwards. Depending on the intensity of the conflict, communication, productivity and resilience may be impaired. A clarifying conversation requires recognizing what has happened, what is disturbing and what needs to change in order to get the issue off the table.
In this training , you will learn how you can lead yourself to personal clarity about conflict-laden situations in order to communicate openly and resolve conflicts sustainably. Pure communication techniques are only of limited help here.
Contents
Master challenging situations with self-competence!
Conflicts - attitude and perspectives
- Recognize and positively change your own attitude to conflicts.
- Changing perspectives and focusing on solutions as ways to resolve conflicts.
- Strengthen yourself without making the situation worse.
Analyzing yourself - What's driving me up the wall?
- Evaluating conflicts from our own perception and deciding on a course of action - using the assessment of our limbic system.
- Develop solutions, regardless of the other person.
- Pizza analysis for the difficult cases - gain clarity about the complexity of the conflict issue for yourself.
Communication in conflict situations
- Expressing criticism in an environmentally friendly way.
- Open the doors to conflict resolution with the right questions.
- Ways to connect opposing points of view.
- Use non-verbal helpers in tense situations.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
- You will be able to categorize your conflict situations, get to the bottom of the "evil" and communicate more effectively to the outside world with inner clarity.
- You have a method for identifying the degree to which you are personally affected.
- They know when it's worth getting into the ring and when it's not.
- You prevent unnecessary escalations and invest your working time and energy in your actual tasks and problem solving.
- You recognize which aspects are particularly stressful for you.
- They are able to manage themselves competently in emotionally stressful situations.
- Communication with internal and external parties improves.
- You enable yourself to communicate more effectively to the outside world with inner clarity.
You recognize how to remove the poisonous sting of devaluations.
Methods
Trainer input, exercises, discussion, exchange of experience, systemic solution-oriented methods, practical cases.
Recommended for
Specialists and managers at all levels who want to learn how to increase their confidence and communication skills in conflict situations through self-management.
Further recommendations for "Self-management in conflict-laden situations"
Seminar evaluation for "Self-leadership in conflict-laden situations"
4.5 from 5
with 34 ratings
training content:
4.2
Content comprehensibility:
4.3
Practical relevance:
4.3
Trainer expertise:
4.6
Participant orientation:
4.8
Method variety:
4.3
On-site training together
Start dates and details
02.09.2025
Munich
Booking number:
30363
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 02.09.2025
09:00 am - 5:00 pm
Wednesday, 03.09.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
02.12.2025
Hamburg
Booking number:
30363
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 02.12.2025
09:00 am - 5:00 pm
Wednesday, 03.12.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
12.03.2026
Mannheim
Booking number:
30363
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 12.03.2026
09:00 am - 5:00 pm
Friday, 13.03.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Training is guaranteed to take place
Booking number:
30363
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
30363
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
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