Self-organization for team assistance

The competent team assistant of the future

• Your role and tasks in the team - know, clarify and fulfill expectations.
• Providing forward-looking and effective support for managers and colleagues .
• On the road or in the home office: this is how collaboration works even at a distance.
• Everything New Work? Know the most important facts and terms.
• Self-management in stressful times: Keeping your own time under control, dealing with interruptions with confidence and working in a more self-determined way.
• One thing at a time: Set priorities correctly.

Learn to set yourself apart and assert yourself!

• Clear message: Optimal communication ensures clarity.
• Learning to adapt to different types of people.
• Basic skills: listening properly, sending clear messages, using body language consciously.
• Generational mix in everyday office life: mastering conflict situations.
• Send and receive successful feedback.
• No: small words, big impact.

Up to date: How to manage information effectively

• Always up-to-date and complete: design and ensure the flow of information.
• Asking the right questions: Who needs what, by when and how?
• This allows you to work on documents simultaneously: collaborative teamwork.
• It's important to keep things tidy: in the office, on the desk, in paper and digital folders.
• Uniform structuring of the team drive: simple rules help to maintain an overview.
• "Zero conflict potential" in data storage: develop and communicate a binding and uniform structure for the entire team.
• Document results digitally.
• Using digital notebooks for collaboration (using OneNote as an example).

Help, the e-mail inbox is overflowing!

• Successfully managing the daily flood of emails.
• Further processing of emails - but paperless, please.
• Create a sensible folder structure.
• And off to the folders: save emails clearly.
• Good tone is everything: e-mail etiquette.