Contents
The competent team assistant of the future
- Your role and tasks in the team - know, clarify and fulfill expectations.
- Providing forward-looking and effective support for managers and colleagues .
- On the road or in the home office: this is how collaboration works even at a distance.
- Everything New Work? Know the most important facts and terms.
- Self-management in stressful times: Keeping your own time under control, dealing with interruptions with confidence and working in a more self-determined way.
- One thing at a time: Set priorities correctly.
Learn to set yourself apart and assert yourself!
- Clear message: Optimal communication ensures clarity.
- Learning to adapt to different types of people.
- Basic skills: listening properly, sending clear messages, using body language consciously.
- Generational mix in everyday office life: mastering conflict situations.
- Send and receive successful feedback.
- No: small words, big impact.
Up to date: How to manage information effectively
- Always up-to-date and complete: design and ensure the flow of information.
- Asking the right questions: Who needs what, by when and how?
- This allows you to work on documents simultaneously: collaborative teamwork.
- It's important to keep things tidy: in the office, on the desk, in paper and digital folders.
- Uniform structuring of the team drive: simple rules help to maintain an overview.
- "Zero conflict potential" in data storage: develop and communicate a binding and uniform structure for the entire team.
- Document results digitally.
- Using digital notebooks for collaboration (using OneNote as an example).
Help, the e-mail inbox is overflowing!
- Successfully managing the daily flood of emails.
- Further processing of emails - but paperless, please.
- Create a sensible folder structure.
- And off to the folders: save emails clearly.
- Good tone is everything: e-mail etiquette.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
Benefit from the practical know-how of your experienced speaker and learn in this training how you can successfully and confidently
- work effectively and efficiently in a team for different colleagues ,
- communicate clearly and unambiguously in all directions,
- ensure a smooth flow of information within the team,
- Store information clearly and manage it so that everyone can access it easily,
- minimize annoying and time-consuming search times for the entire team,
- use helpful tools and apps to support your tasks,
- are prepared for the challenges of digital change and
- confidently and competently assume the central interface function in the team.
Methods
Practical teaching based on case studies, trainer input, discussions, individual and group exercises, plenary exercises, exchange of experience.
Recommended for
Team assistants, secretarial and assistance Employees .
Attendees comments
"I particularly liked the many practical and immediately implementable tips and techniques for everyday work."

"Very friendly and competent course instructor and supervisor. Great team!"

"Great atmosphere, good communication of the topics. A successful training!"

"I liked the structure of the seminar. I was able to take away a lot of knowledge that I can now apply, change and implement."

Seminar evaluation for "Self-organization for the team assistant"







7560
Start dates and details

Thursday, 05.06.2025
09:00 am - 4:30 pm
Friday, 06.06.2025
09:00 am - 4:30 pm
Monday, 16.06.2025
09:00 am - 5:30 pm
Tuesday, 17.06.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Tuesday, 29.07.2025
09:00 am - 4:30 pm
Wednesday, 30.07.2025
09:00 am - 4:30 pm
Tuesday, 23.09.2025
09:00 am - 5:30 pm
Wednesday, 24.09.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 10.11.2025
09:00 am - 5:30 pm
Tuesday, 11.11.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Monday, 08.12.2025
09:00 am - 5:30 pm
Tuesday, 09.12.2025
09:00 am - 4:00 pm

Monday, 02.03.2026
09:00 am - 5:30 pm
Tuesday, 03.03.2026
09:00 am - 4:00 pm
Monday, 16.03.2026
09:00 am - 5:30 pm
Tuesday, 17.03.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.