The assistant as change agent
Using change as an opportunity - being a role model
This training is held in German.
Studies have shown that change processes often lead to resistance, disorientation and loss of motivation among employees . An important success factor in change projects is the involvement of employees . The assistant can play a key role here and, as a change agent, support the change process and create acceptance. In this training , you will learn about the success factors in the change process, the critical phases and how you can proactively support change projects as a multiplier.
Contents
Change brings about a cultural shift in the company
- Success factors in change processes.
- Phases in the change process.
- Framework conditions, tasks and roles.
- Dealing with resistance and conflicts.
- Turning those affected into participants.
- Best practice examples.
The assistant as an "ambassador" of change
- Recognize your own key role.
- Identify communicative interfaces.
- Aligning values and attitudes with change projects.
- The assistant as "first follower" and multiplier.
Individual change processes
- The concept of the competence biography.
- Release the handbrake in your head.
- Self-reflection.
- Achieving goals with the WOOP method.
- Manage day-to-day operations with agility.
- Job crafting as an opportunity for companies and employees.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You support your manager in the change process and help to ensure that set goals are achieved even with changing requirements and digital processes.
- This ensures that day-to-day operations continue to run smoothly.
- They learn to be a role model for colleagues and to help turn those affected into participants in the change process.
- Insights are gained into how change projects and cultural change in the company can be positively accompanied and supported.
- Knowledge about change processes and success factors can be passed on to colleagues .
- They understand how change can be used as an opportunity and starting point for their own personal change projects.
Methods
In-person events
trainer, exchange of experiences, collegial consultation, reflection, and group exercises.
Live online events
Trainer input, exchange of experience, peer counseling, reflection and group exercises.
Tool
The following third-party tool can be used in the event:
Recommended for
employees from the secretariat, assistance and administrative departments who are affected by change processes.
On-site training together
Booking number
3728
3728
€ 1.540,-
plus VAT
2 days
in 2 locations
2 Events
German
Joint online training
Train several employees
Price upon request
2 days
In-person or Online
Appointment scheduled on an individual basis
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
100% non-binding inquiry
Feedback within 24 hours
Or schedule an appointment and get personalized advice
Start dates and details
20.07.2026
Live-Online
17.09.2026
Hamburg
Booking number:
3728
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.

Days & Times
2 days
Limited number of participants
Thursday, 17.09.2026
09:00 am - 5:00 pm
Friday, 18.09.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
26.11.2026
Live-Online
14.12.2026
Stuttgart
Booking number:
3728
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.

Days & Times
2 days
Limited number of participants
Monday, 14.12.2026
09:00 am - 5:00 pm
Tuesday, 15.12.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
3728
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Plan course
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
32426
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Plan course
2 days
Limited number of participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.