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The psychology of digital change
From resistance to acceptance
Contents
Fundamentals and effects of digitalization on people
- Consequences and consequences of digitalization for people.
- Interests, motivations and digital affinity.
- Typical emotions and how they arise.
- What fears and challenges do your employees face?
- Coping strategies against digital stress.
- Avoiding reactance: maintaining freedom and self-determination.
Digital reflection based on practical examples
- Challenges of digital transformation in your own day-to-day work.
- Recognize and classify decision-making and behavior patterns.
- Typical resistance in digital change.
- Identify your own special resources for supporting the digital transformation.
- Discussion of possible solutions based on own case studies.
Transition to digital-affine thought and action patterns
- Learning and unlearning: How old experiences can hinder us.
- Two-systems theories: Intuition versus consciousness.
- The limits of objectivity: How our thoughts change our reality.
- How stable are our thought and action patterns?
- Neuroplasticity of the brain: conditions for mental adaptability.
- Tips and tricks for developing and reinforcing new, digital-savvy behaviors.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You are familiar with the challenges of digitalization in relation to human behavior and understand the basic psychological models behind it.
- You have a toolbox at your disposal to train and reinforce new, digital-savvy behaviors.
- You will understand important psychological mechanisms that will help you to see through the background and causes and react appropriately, especially in difficult situations.
- You reflect on your own role in the digital transformation of your organization and identify possible fields of action.
Methods
trainers, group and individual work, discussion in plenary, case studies, processing of participants' practical concerns.
Tool
Recommended for
Specialists and managers from IT, research and development, HR, strategy, business development, management, consulting and all those who want to position themselves as change agents in the context of digital transformation through comprehensive know-how in two intensive days.
Further recommendations for "Psychology of digital change"
31359
Start dates and details
Monday, 02.02.2026
09:00 am - 5:00 pm
Tuesday, 03.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 09.03.2026
09:00 am - 5:00 pm
Tuesday, 10.03.2026
09:00 am - 5:00 pm
Monday, 11.05.2026
09:00 am - 5:00 pm
Tuesday, 12.05.2026
09:00 am - 5:00 pm
Tuesday, 16.06.2026
09:00 am - 5:00 pm
Wednesday, 17.06.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 09.09.2026
09:00 am - 5:00 pm
Thursday, 10.09.2026
09:00 am - 5:00 pm
Monday, 02.11.2026
09:00 am - 5:00 pm
Tuesday, 03.11.2026
09:00 am - 5:00 pm
Monday, 30.11.2026
09:00 am - 5:00 pm
Tuesday, 01.12.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 03.03.2027
09:00 am - 5:00 pm
Thursday, 04.03.2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Frequently Asked Questions (FAQ)
You will learn about the relevant psychological fundamentals of digital transformation, how behavior, emotions, and patterns of thought and action are influenced by digitalization, and develop concrete strategies for effectively applying these insights in change processes.
The training you training practical insights and a toolbox that will enable you to better understand and reflect on resistance to digital change and transform it into acceptance and willingness to act, strengthening your ability to successfully accompany digital transformations.
Digitalization affects not only technical processes, but also people, their habits, emotions, and expectations. Those who understand psychological mechanisms and typical reactions are better able to respond to uncertainties and resistance and design change processes in a people-centered way.
The training at specialists and managers from areas such as IT, HR, strategy, business development, management, consulting, and anyone who, as a change agent, wants to drive or support digital transformation processes in organizations.
You will learn to recognize typical causes and patterns of resistance, understand their psychological background, and develop practical approaches to overcoming them or transforming them into productive energy for change.
With the skills you acquire, you will not only be able to manage change processes from a technical perspective, but also provide human support, build trust, promote acceptance, and thus make projects more successful. This will increase your value as a competent specialist or manager in the digital environment.

