Contents
Recognize personal impact
- How do I come across at first glance? Charisma, posture, facial expressions, gestures, voice?
- How is my way of communicating received?
- Compare self-image and external image.
- Stay authentic, but be convincing.
Analysis of your own personality
- Using knowledge from personality models for your own impact.
- Understanding how my personality comes across to others.
- Reflect on your own impact and communication.
Outer sovereignty through inner clarity
- Uncover inner blockages that make sovereignty difficult.
- Recognize and know how to use different personality traits.
- Activate previously untapped potential of your personality for your self-confidence!
- Use inner resources and gain self-confidence.
Practical transfer
- Working on a specific issue in which you want more confidence and sovereignty.
- Video reflection on request: What did I notice in terms of body language, impact and confidence?
- What do the insights gained mean for me and my assertiveness at work?
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
This training course teaches you how to ...
- the effect one's own impression has on others and what behavior is triggered in others.
- concerns more securely and confidently.
- optimize your own appearance - verbally and non-verbally.
After the training, there is the option of receiving support with implementation through telephone coaching with the trainer (max. 1 hour, included in the price).
The training is particularly suitable as a practical in-depth course for participants who have attended "Psychology for Assistance" (see web info no. 5275). However, it is not a prerequisite for participation.
You can bring along a specific situation from your everyday working life in which confident behavior is always difficult. Concrete solutions are worked out together!
Methods
(Video) feedback, group exercises, working on your personal case studies/role plays, peer counseling, self-reflection.
The training depends on the attendees' willingness to get personally involved and get to know themselves and other people better
Recommended for
employees from assistance, secretarial and administrative positions and all those who want to make their personal impact and charisma more confident and self-assured.
Attendees comments
"Many thanks for these wonderful two days - great group, very good trainer - many aha experiences and insights that help me in my day-to-day business. Ms. Schümann led the group through the two days with patience, empathy and care."

"I really enjoyed the training event again. As a follow-up seminar to "Psychology for Assistance", I can only recommend the training to further deepen the knowledge gained and to experience it in a practical way. The great organization and professional on-site support were also very impressive."

"Everything was just right all round! You could let yourself go and learn a lot about yourself and others."

Seminar evaluation for "Successful performance as an assistant"







Start dates and details
Thursday, 25.09.2025
09:30 am - 5:30 pm
Friday, 26.09.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 03.12.2025
09:30 am - 5:30 pm
Thursday, 04.12.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 21.05.2026
09:30 am - 5:30 pm
Friday, 22.05.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 07.09.2026
09:30 am - 5:30 pm
Tuesday, 08.09.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.