Performing successfully as an assistant

Authentic - secure - confident

This training is held in German.
In everyday working life, a confident appearance and a self-assured attitude are the basis for convincing communication and successful action. In this training course, you will learn how you come across to others. With this knowledge, you can consciously work on desired changes: confidently set boundaries, gain confidence, convincingly represent your goals and the goals of your superiors. To ensure practical transfer, a one-hour telephone coaching session with the trainer is included in the price.

Contents

Recognize personal impact

  • How do I come across at first glance? Charisma, posture, facial expressions, gestures, voice?
  • How is my way of communicating received?
  • Compare self-image and external image.
  • Stay authentic, but be convincing.

Analysis of your own personality

  • Using knowledge from personality models for your own impact.
  • Understanding how my personality comes across to others.
  • Reflect on your own impact and communication.

Outer sovereignty through inner clarity

  • Uncover inner blockages that make sovereignty difficult.
  • Recognize and know how to use different personality traits.
  • Activate previously untapped potential of your personality for your self-confidence!
  • Use inner resources and gain self-confidence.

Practical transfer

  • Processing a specific issue in which you would like more security and confidence.
  • Video reflection on request: What did I notice in terms of body language, impact and confidence?
  • What do the insights gained mean for me and my assertiveness at work?

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

You will learn how to

on others and what behavior you trigger in others.

Represent your concerns more confidently and self-assuredly.

Optimize your appearance - verbally and non-verbally.

After the training, participants can request support with implementation in the form of telephone coaching from the trainer (max. 1 hour, included in the price).

The training is suitable as a practical consolidation if you have attended "Psychology for Assistance" (see web info no. 5275), but attending this training is not a prerequisite for participation. You are welcome to bring along a specific situation from your day-to-day work in which you repeatedly find it difficult to behave confidently! We will use this as an example to work out specific solutions for you!

Methods

(Video) feedback, group exercises, working on your case studies/role plays, peer counseling, self-reflection.
The training is based on the willingness of the participants to get personally involved and to get to know themselves and other people better

Recommended for

Assistance, secretarial and administrative Employees and anyone who wants to make their personal impact and charisma more confident and self-assured.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Attendees comments

"Many thanks for these wonderful two days - great group, very good trainer - many aha experiences and insights that help me in my day-to-day business. Ms. Schümann led the group through the two days with patience, empathy and care."

Frauke Klippel
e-shelter facility services GmbH

"I really enjoyed the event again. As a follow-up seminar to "Psychology for Assistance", I can only recommend the training to further deepen the knowledge gained and to experience it in a practical way. The great organization and professional on-site support were also very impressive."

Susanne Schulze
Association of German Banks

"Everything was just right all round! You could let yourself go and learn a lot about yourself and others."

Natascha Löwenstein
nexMart GmbH & Co. KG

Seminar evaluation for "Successful performance as an assistant"

4.9 from 5
with 210 ratings
training content:
4.7
Content comprehensibility:
4.8
Practical relevance:
4.8
Trainer expertise:
4.9
Participant orientation:
4.8
Method variety:
4.8
On-site training together
Booking number
7335
€ 1.540,- plus VAT
2 days
in 3 locations
3 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Transfer Coaching

Book 2 hours of individual coaching with your trainer.More info

€ 390,-excl. VAT

Start dates and details

  Select time period
0 events
01.07.2025
Stuttgart
Booking number: 7335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Hotel NH Stuttgart Airport
Hotel NH Stuttgart Airport
Bonländer Hauptstr. 145, 70794 Stuttgart
Room rate: € 128,49 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 01.07.2025

09:30 am - 5:30 pm

Wednesday, 02.07.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
25.09.2025
Düsseldorf
Booking number: 7335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
voco Düsseldorf Seestern
voco Düsseldorf Seestern
Fritz-Vomfelde-Str. 38, 40547 Düsseldorf
Room rate: € 119,71 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 25.09.2025

09:30 am - 5:30 pm

Friday, 26.09.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
03.12.2025
Berlin
Booking number: 7335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Park Plaza Berlin
Park Plaza Berlin
Lietzenburger Straße 85, 10719 Berlin
Room rate: € 116,09 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Wednesday, 03.12.2025

09:30 am - 5:30 pm

Thursday, 04.12.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
The next booking ensures this course will take place
Booking number: 7335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number: 7335
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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