Contents
Recognize personal impact
- How do I come across at first glance? Charisma, posture, facial expressions, gestures, voice?
- How is my way of communicating received?
- Compare self-image and external image.
- Stay authentic, but be convincing.
Analysis of your own personality
- Using knowledge from personality models for your own impact.
- Understanding how my personality comes across to others.
- Reflect on your own impact and communication.
Outer sovereignty through inner clarity
- Uncover inner blockages that make sovereignty difficult.
- Recognize and know how to use different personality traits.
- Activate previously untapped potential of your personality for your self-confidence!
- Use inner resources and gain self-confidence.
Practical transfer
- Processing a specific issue in which you would like more security and confidence.
- Video reflection on request: What did I notice in terms of body language, impact and confidence?
- What do the insights gained mean for me and my assertiveness at work?
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
You will learn how to
on others and what behavior you trigger in others.
Represent your concerns more confidently and self-assuredly.
Optimize your appearance - verbally and non-verbally.
After the training, participants can request support with implementation in the form of telephone coaching from the trainer (max. 1 hour, included in the price).
The training is suitable as a practical consolidation if you have attended "Psychology for Assistance" (see web info no. 5275), but attending this training is not a prerequisite for participation. You are welcome to bring along a specific situation from your day-to-day work in which you repeatedly find it difficult to behave confidently! We will use this as an example to work out specific solutions for you!
Methods
(Video) feedback, group exercises, working on your case studies/role plays, peer counseling, self-reflection.
The training is based on the willingness of the participants to get personally involved and to get to know themselves and other people better
Recommended for
Assistance, secretarial and administrative Employees and anyone who wants to make their personal impact and charisma more confident and self-assured.
Attendees comments
"Many thanks for these wonderful two days - great group, very good trainer - many aha experiences and insights that help me in my day-to-day business. Ms. Schümann led the group through the two days with patience, empathy and care."

"I really enjoyed the event again. As a follow-up seminar to "Psychology for Assistance", I can only recommend the training to further deepen the knowledge gained and to experience it in a practical way. The great organization and professional on-site support were also very impressive."

"Everything was just right all round! You could let yourself go and learn a lot about yourself and others."

Seminar evaluation for "Successful performance as an assistant"







Start dates and details
Tuesday, 01.07.2025
09:30 am - 5:30 pm
Wednesday, 02.07.2025
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 25.09.2025
09:30 am - 5:30 pm
Friday, 26.09.2025
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Wednesday, 03.12.2025
09:30 am - 5:30 pm
Thursday, 04.12.2025
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.