Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim

Certified assistant assistant
- Communication basics
- Tools for successful communication
- The 5 phases of a successful conversation
- The role of inner attitude in professional communication
- Consider different types of communication
- Arguing: confident and successful with applied methods
- Keep at it and assert your own concerns even better
- Formulation aids
- Stay calm in difficult situations
- Successful presentation
- Professional management assistance: six keys to success
- Sovereign assistance to superiors
- Management techniques and management tools
- Take the lead with these communication tools
- Regenerative skills in hectic times
- Project management basics
- Project phases
- People in the project
- Success factors for projects
- Creativity techniques
The examination takes place as part of an examination seminar. It consists of a written and an oral part as well as a presentation.
As part of the course, you will complete 5 seminars (including 3 compulsory seminars and 2 elective seminars). You decide when and where you complete which course module within 2 years. You can book the modules individually or at a reasonable package price.
The content and topics are systematically coordinated and complement each other. By passing the exam, you will acquire a qualified qualification that entitles you to use the title "Certified assistantAssistant".
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
With this course, you will acquire the knowledge and methods to professionally contribute as a forward-looking and entrepreneurial management assistant, to provide qualified advice and to support management in a holistic manner. You will learn how to contribute to project work in a qualified manner. The certificate serves to expand and deepen your expertise and as a prerequisite for taking on additional tasks with responsibility.
Recommended for
Employees from (executive) secretarial, assistant and administrative positions who have at least 2 years of professional experience as an assistant or secretary at the time of taking the examination and wish to obtain a qualified qualification. The duration of the professional activity must be proven before the examination.
Final examination
Examination requirement
If you have attended the 3 compulsory seminars and 2 of the elective seminars, you can take the examination seminar. For the exam, you must provide written proof of 2 years of professional experience as an assistant or secretary in advance. participants are also required to complete a written project.
Form of examination
The examination takes place as part of an examination seminar. It consists of a written and an oral part as well as a presentation. Clarification of the participants' outstanding questions. This is followed by the written examination, lasting 90 minutes. The participants then work on a practical case in groups of two, duration: 90 minutes. The presentations of the practical cases and the subsequent oral examinations take place in the plenumparticipants and examination committee), duration: approx. 45 minutes per group of 2. Thematically, the practical cases relate to the content of the compulsory seminars.
Exam contents
The contents of the compulsory seminars are relevant for the written examination. In addition to technical knowledge, the extent to which the examination candidates are able to apply what they have learned in training to their own professional practice is tested.
Further recommendations for "Certified assistantAssistant course"
8161
- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)