Course

Certified assistant Assistant course

This course is held in German.
A management assistant is expected to have comprehensive expertise. This is because the more complex the area of responsibility of managers becomes, the more extensive the demands placed on them. Responsible tasks, independent action and project work come to the fore. You will learn how to act in a goal-oriented manner and react flexibly, as well as how to use your leadership knowledge and social skills to your advantage. This will enable you to communicate, organize, inform and monitor reliably. Prove your competence with a certificate that will help you advance professionally.

Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim

This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.

Certified assistant assistant

Local. Digital - your choice: You have the option of choosing between face-to-face or live online for almost all course modules.
Compulsory seminar 1 (attendance or live online)
2 days
Argue - convince - assert
Argue - convince - assert
  • Communication basics
  • Tools for successful communication
  • The 5 phases of a successful conversation
  • The role of inner attitude in professional communication
  • Consider different types of communication
  • Arguing: confident and successful with applied methods
  • Keep at it and assert your own concerns even better
  • Formulation aids
  • Stay calm in difficult situations
  • Successful presentation
Compulsory seminar 2 (attendance or live online)
2 days
The GF assistance
The GF assistance
  • Professional management assistance: six keys to success
  • Sovereign assistance to superiors
  • Management techniques and management tools
  • Take the lead with these communication tools
  • Regenerative skills in hectic times
Compulsory seminar 3 (attendance or live online)
2 days
Project management for assistance
Project management for assistance
  • Project management basics
  • Project phases
  • People in the project
  • Success factors for projects
  • Creativity techniques
Recommended order of compulsory seminars 1-3

Choose two seminars
Elective seminar (attendance or live online)
2 days
Business administration and management know-how for assistants
Elective seminar (attendance or live online)
2 days
Conflict management for the assistant
Elective seminar (attendance or live online)
2 days
Rhetoric - voice - body language

Examination
Examination seminar: Certified assistant assistant
Examination seminar: Certified assistant assistant

The examination takes place as part of an examination seminar. It consists of a written and an oral part as well as a presentation.

As part of the course, you will complete 5 seminars (including 3 compulsory seminars and 2 elective seminars). You decide when and where you complete which course module within 2 years. You can book the modules individually or at a reasonable package price.

The content and topics are systematically coordinated and complement each other. By passing the exam, you will acquire a qualified qualification that entitles you to use the title "Certified assistantAssistant".

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

With this course, you will acquire the knowledge and methods to professionally contribute as a forward-looking and entrepreneurial management assistant, to provide qualified advice and to support management in a holistic manner. You will learn how to contribute to project work in a qualified manner. The certificate serves to expand and deepen your expertise and as a prerequisite for taking on additional tasks with responsibility.

Recommended for

Employees from (executive) secretarial, assistant and administrative positions who have at least 2 years of professional experience as an assistant or secretary at the time of taking the examination and wish to obtain a qualified qualification. The duration of the professional activity must be proven before the examination.

Final examination

Examination requirement

If you have attended the 3 compulsory seminars and 2 of the elective seminars, you can take the examination seminar. For the exam, you must provide written proof of 2 years of professional experience as an assistant or secretary in advance. participants are also required to complete a written project.

Form of examination

The examination takes place as part of an examination seminar. It consists of a written and an oral part as well as a presentation. Clarification of the participants' outstanding questions. This is followed by the written examination, lasting 90 minutes. The participants then work on a practical case in groups of two, duration: 90 minutes. The presentations of the practical cases and the subsequent oral examinations take place in the plenumparticipants and examination committee), duration: approx. 45 minutes per group of 2. Thematically, the practical cases relate to the content of the compulsory seminars.

Exam contents

The contents of the compulsory seminars are relevant for the written examination. In addition to technical knowledge, the extent to which the examination candidates are able to apply what they have learned in training to their own professional practice is tested.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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Further recommendations for "Certified assistantAssistant course"

Further training together
Booking number
8161
€ 6.240,- plus VAT
11.5 days
3 compulsory seminars, 2 elective seminars and examination seminar
with certificate
German
Please book the training course here. You can select the individual components of the course and the payment method in the shopping cart.
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
11.5 days
3 compulsory seminars, 2 elective seminars and examination seminar
In-person or Online
with certificate

Arrival via Deutsche Bahn

Train tickets to this event starting at € 51,90.

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