
The distance learning course "Certified Management Assistant" has been tested and approved by the State Central Agency for Distance Learning (ZFU) in Cologne under the number 7203209.
Technical management
Karen Nanninga has designed this distance learning course for you. It teaches you everything you need to know as a professional management assistant in a compact and practical format.
Author: Karen Nanninga
- The changing role - expectations of management assistance.
- Your skills for today and tomorrow.
- Proactively shape your tasks and develop added value.
- Change of perspective and "big picture" - broaden your horizons.
- Define and achieve goals: Implementation through a structured approach.
Authors: Karen Nanninga , Stefan Kemser
- From company goals to assistant goals, from the manager's priorities to your tasks.
- Optimum relief for managers: prerequisites for effective collaboration.
- Key technical, methodological and social skills.
- Conscious change of roles - different roles in assistance.
- What actually is leadership? Know the leadership style of the:supervisor.
- Delegate convincingly without being a superior.
- Which tasks to delegate? What motivates people?
- Dealing with resistance: What to do when things get difficult?
Author: Martin Mösch
- What motivates the management?
- Strategic principles and their significance.
- From strategy to implementation.
- Operational planning and control.
- Management decision-making processes.
- How do organizations develop?
Author: Cordula Nussbaum
- Set and pursue your own goals.
- Correct use of time.
- Set priorities.
- Structure workflows.
- Time management: disruptive factors, time thieves and co.
- The art of self-motivation.
- Tips against stress.
"Seek and ye shall find" goes the saying. You are sure to find everything. But when and where? We often lose time unnecessarily when it comes to emails. We send and receive dozens of emails every day and process them quickly and conscientiously. However, most people lack a system for managing and storing emails. As a result, many feel stressed by the daily flood of emails in their inbox. In this e-learning you will receive tips and suggestions on how to systematically process your electronic mail in order to keep on top of things.
Author: Sabine Peipe
- Basics of project management.
- Project phases: From planning to successful project completion.
- Your contribution to projects: various roles.
- People in the project: cooperation, communication and conflict management.
- Leadership and motivation.
- Practical transfer: Case study.
Author: Cordula Nussbaum
- Basics of marketing: tasks and instruments.
- What marketing communication tools are there?
- The successful marketing mix: product, price, distribution and communication policy.
- Den:Knowing and understanding the customer .
- Market research: tasks, methods and tools.
- PR: public relations.
Authors: Dr. Christoph Röhrs , Heike Höf-Bausenwein
- Fundamentals of modern personnel management.
- Personnel planning and recruitment.
- Personnel selection and applicant management: Evaluation of application documents. Preparing for job interviews and selection procedures.
- Personnel support, personnel development.
- Social services: Maternity protection, parental leave, severely disabled persons.
- Employment law: From recruitment to dismissal.
- Fundamentals of the employment contract.
- Important laws and effects on practice.
Author: Martin Mösch
- Understand important terms: Profitability, cash flow, EBIT, contribution margin.
- Company accounting: Commercial balance sheet, tax balance sheet, IFRS balance sheet.
- The basics of financial accounting: How do you read a balance sheet?
- The ABC of cost accounting.
- Controlling as a management tool in the company.
- Important controlling tools.
- Practical transfer for the assistant: competent support for the:supervisor.
Author: Stefanie Hock
- Legal certainty for the assistant.
- What you need to know about contracts.
- Retention obligations.
- Internet and law.
- The right way to deal with GTCs.
- Powers of attorney: Differences between "i. A." and "i. V.".
- Rights and duties of the assistant when the boss is away from home.
- Default and extrajudicial reminder.
Author: Silke Humez
- Communicate confidently: verbally and non-verbally.
- The right way to deal with feedback.
- So you can say no effectively.
- Professional interviewing.
- Argue confidently and successfully.
- Strategies for difficult situations.
- Uncover and resolve conflicts.
- Successful presentations: from mental preparation to a successful performance.
- training training Learning unit 4: Self-management
- training training course unit 8: Business administration and controlling for assistants
- training training: AI in assistance
- training training exam preparation
- Audiobook "Asserting yourself"
- Individual telephone coaching
E-test and certificate:
An optional e-exam can be taken at the end of the distance learning course. This consists of two parts and is taken online at a time of your choice. The first part is an online test that takes 2 hours to complete. The contents of the 10 learning units are relevant to the exam. The second part of the examination consists of a practice-oriented transfer task with 14 days to complete.
The examination results are corrected and graded by an examination board. If you successfully complete both parts of the exam with at least 50% of the required points, you will receive your graded certificate.
If you do not wish to take an exam, you will receive a certificate of attendance.
Note on your personal learning environment
In your personal online learning environment, all learning content will be available to you online from the start of the distance learning course. At the same time, you will also find useful work aids, interactive learning checks, additional products for your course and the opportunity to exchange ideas with other course participants. The materials are updated regularly and are available to you without restriction for 12 months. If required, we will be happy to offer you a free extension of 6 months.
If you click on "Start free demo" above the start dates on this page, you will get a first insight into our learning environment.
Your benefit
- With a sound knowledge of business administration, project management and law, you will understand corporate contexts and provide your manager with the best possible support.
- You have up-to-date specialist knowledge in all relevant subject areas for your position as a management assistant.
- You will receive valuable suggestions for your self-management and time management as well as for effective communication. This will boost your confidence and competence at work.
Procedure
You will receive helpful learning tips via your online learning environment as soon as you book.
You will have access to all learning elements at the start of the distance learning course.
You will receive all learning units in printed form seven days later.
We recommend a 14-day completion period per learning unit with an effort of 4-6 hours per week.
Recommended for
- Employees from assistance, secretarial and administrative positions in management as well as other divisional and departmental management levels who wish to systematically gain further qualifications.
- Career changers and newcomers who are looking for a job in the field of management assistance and want to qualify for it.
- Anyone who wants to prove their sound knowledge of management assistance.
Distance learning with Haufe Akademie :
Flexible further education – when and where you want!
Haufe Akademie 's distance learning courses offer you maximum flexibility for your professional development. They include self-study phases with modern e-learning elements and thus guarantee your learning success.
Distance learning with Haufe Akademie :
Flexible further education – when and where you want!
Flexible: You learn independently of time and place
Practice-oriented: Comprehensive knowledge, prepared for you with practical relevance
Up to date: The content in your personal online learning environment is updated on an ongoing basis.
Success confirmed: A certificate of attendance and a badge confirm your participation and the high quality of the course content
Individual: On request, we can extend the access time to all course content free of charge.
Learning community

In our learning community LUX, you can exchange ideas with other participants and share professional experiences. Network with people from all over Germany, form learning groups, help others with your own knowledge or, conversely, benefit from the knowledge of other participants. It's easier to learn together!
Further recommendations for "Distance learning course Certified Management Assistant"
Attendees comments
"I really enjoyed the course, I really feel that I am better qualified as a result. My knowledge was also deepened in many areas. The overall review of the distance learning course is very positive."

"The course delivers what it promises! The lessons are well structured, easy to read, well presented and always a good reference work. Providing the lessons as a PDF is great, so I was able to learn and look them up on the go, compressed on my iPad."

"It was a great course and I was able to take away a lot of knowledge from the individual lessons! Thank you."

"I thought the lessons were great. Everything was explained well and there were always good examples. The topics were business-related and can be used in everyday business life."

"I have learned a lot of new things and feel better prepared for my daily tasks in my role as an assistant. I have already been able to apply and pass on some of my newly acquired knowledge."

"I have gained a complete overview of the possibilities for shaping my role. The content I learned helps me to manage my work every day. I have also discovered new development opportunities for myself through the course."

"On the distance learning course, I was able to learn individually and didn't have to stick to set times. I appreciate this flexibility and you can achieve your goal very well with your own learning methods."

"The course was well prepared and easy to understand. It also addressed and covered a wide range of topics. I was given many tools that I use in my daily work. In addition, I also learned things that are useful for my everyday life and my general knowledge."

"I felt very well looked after, I was able to reach a contact person at any time and any open questions were answered to my complete satisfaction. I particularly liked the fact that I was able to organize my time freely and tailor the content to my needs."

Seminar evaluation for "Distance learning course Certified Management Assistant"







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Start dates and details
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422
Partial payments are possible for this event.
You will receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
2nd partial invoice:
€ 663.33 plus VAT.
€ 789.36 incl. VAT.
3rd partial invoice:
€ 663.34 plus VAT.
€ 789.38 incl. VAT.
Flexible start
Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422