Successful cooperation with international business partners

In international teams, direct, indirect, task-oriented, and relationship-oriented communication styles often coexist. This training will show you how to recognize these differences and tailor your own communication to make it easier to understand. The focus on unambiguous Business English, clear messages, and consciously managing room for interpretation is particularly helpful. This will enable you to structure conversations, coordination efforts, and feedback in a way that reduces friction and ensures better understanding.

Many challenges arise because one’s own behavior is perceived as normal, while other ways of working are quickly judged as unstructured, aloof, slow, or unreliable. This training helps you reflect on your own cultural background. This allows you to recognize your own expectations regarding deadlines, decisions, hierarchies, commitment, and feedback. This awareness helps you judge less automatically and instead be more flexible in dealing with other perspectives.

Depending on the cultural context, conflicts are addressed, avoided, signaled indirectly, or discussed openly in very different ways. This training will teach you how to recognize intercultural conflict styles and respond appropriately. You’ll learn not only to look at the visible conflict but also to consider possible causes, such as differing expectations regarding communication, status, time, responsibility, or decision-making processes. This will enable you to act in a way that de-escalates the situation and find solutions that are acceptable to all parties.

This training will show you how to take cultural differences seriously without reducing people to national or cultural stereotypes. You’ll explore perceptions, biases, and stereotypes and learn to interpret your observations in a more nuanced way. This is especially important when you work with many different target countries. Instead of memorizing blanket rules, you’ll develop an approach and methods that allow you to act with curiosity, respect, and in a way that’s appropriate to the situation.

When you work with many different countries, detailed knowledge of individual cultures is often not enough. You need a flexible understanding of how cultural differences fundamentally arise and how they manifest themselves in everyday work. This training provides you with the fundamentals, reflection methods, and practical strategies for dealing with these situations. Through case studies, exercises, group work, and comparisons of selected cultures, you’ll strengthen your intercultural competence.