Effective Meetings and Negotiations in English

Well prepared for your success

• Preparing and structuring a meeting.
• Opening, closing and conducting a meeting.
• Defining your goals and interests.
• Preparing negotiations in writing and defining your negotiating strategy.

Aspects of a successful negotiation

• Considering the basics of communication.
• Showing an honest interest in your negotiation partner.
• Presenting arguments convincingly – using your rhetorical skills.
• Showing flexibility and being prepared for compromise.
• Aiming for co-operation, not confrontation.

Success with communication skills

• Establishing a good rapport.
• Describing complex situations clearly and concisely.
• Taking the lead in the meeting.
• Reaching your goals by clearly stating your interests.
• Being authentic in your performance.
• Taking body language into account.

The role of language

• Perfect communication without perfect grammar.
• Important phrases in English conversation.
• Pacing your speech for effectiveness.
• Presenting unpleasant messages.
• Presenting the benefits for all negotiation partners.
• Humour as a communication tool.

Managing difficult situations

• How to handle questions, disruptions and objections.
• How to manage uncooperative behaviour and resistance.
• Building up a solid negotiation position.
• Staying friendly under pressure.

Succesful intercultural meetings

• Interacting with respect, openness and understanding.
• Avoiding stereotyping and being aware of cultural do's and don'ts.
• Handling misunderstandings with confidence.

Tips for your business practice and exercises