Stay cool! Self-management in challenging situations

This training is held in German.
It is surprisingly common to be involved in difficult, emotionally charged situations in everyday working life. In these moments, it is often difficult to remain calm and act confidently. In this training course, you will learn how to recognize your emotions early on and use them to your advantage. Don't let yourself get flustered and stay cool in everyday working life.

Contents

Coaching included

Basics of emotions  

  • What are emotions? 
  • The connection between body and emotion.
  • Can emotions be controlled? 

Personal emotional competence: controlling emotions

  • Recognizing and overcoming excessive demands.
  • 5-point checklist for reacting quickly and appropriately to the situation.
  • Cooling down: cooling down again after the excitement.
  • Methods for relaxing after tension.

Mastering difficult situations 

  • Analyze and constructively manage your own emotions and triggers.
  • Stay authentic.
  • Consciously use and allow emotions in business.
  • Conduct difficult conversations confidently and confidently.
  • Actively practicing various methods suitable for everyday use for more confidence in challenging situations.

Included: Individual coaching: Following the training, you will have the opportunity to discuss your personal concerns in an individual online coaching session lasting 60 minutes (to be completed within 2 months of the training). 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

  • You know the basics of emotion management.
  • They know the external triggers for emotional reactions.
  • You strengthen your emotional competence.
  • You reflect on your personal attitude in difficult and emotionally stressful situations.
  • You gain clarity about your own ideas and can communicate them confidently.
  • They know strategies to stop being so easily upset.
  • You will learn how to deal with your own emotionality confidently and constructively in every situation.

Methods

Input, case/best-practice examples, interactive development of content in the team, self-awareness and self-reflection, numerous exercise sequences with individual feedback as well as discussion and exchange of experience.

Recommended for

Female specialists and managers who want to consciously use their emotions to get through their day-to-day work calmly and confidently. 

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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Further recommendations for "Stay cool! Self-management in challenging situations"

Seminar evaluation for "Stay cool! Self-management in challenging situations"

4.7 from 5
with 50 ratings
training content:
4.4
Content comprehensibility:
4.8
Practical relevance:
4.5
Trainer expertise:
4.9
Participant orientation:
4.9
Method variety:
4.7
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

3 tips for women to be calmly successful!

Always at the limit? Faster, higher, further? 61% of women in Germany would like to reduce stress this year, according to the results of a Forsa survey. But how often do we hear the sentence: "I never have time for myself" or "Sometimes my day should have 36 hours" or even "I just can't relax in the evening, my thoughts [...]

Learn more here

Articles, interviews or whitepapers on the topic

3 tips for women to be calmly successful!

Always at the limit? Faster, higher, further? 61% of women in Germany would like to reduce stress this year, according to the results of a Forsa survey. But how often do we hear the sentence: "I never have time for myself" or "Sometimes my day should have 36 hours" or even "I just can't relax in the evening, my thoughts [...]

Learn more here

On-site training together
Booking number
31284
€ 1.640,- plus VAT
2 days + 1h C ...
in 3 locations
3 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days + 1h coaching
In-person or Online

Start dates and details

  Select time period
0 events
02.06.2025
Berlin
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Venue
NH Collection Berlin Mitte am Checkpoint Charlie
NH Collection Berlin Mitte at Checkpoint Charlie
Leipziger Str. 106 -111, 10117 Berlin
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days + 1h coaching
Limited number of participants

Monday, 02.06.2025

09:00 am - 5:30 pm

Tuesday, 03.06.2025

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
03.11.2025
Frankfurt a. M.
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Venue
Hilton Garden Inn City Centre
Hilton Garden Inn City Centre
Weserstrasse 43, 60329 Frankfurt a. M.
Room rate: € 147,65 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days + 1h coaching
Limited number of participants

Monday, 03.11.2025

09:00 am - 5:30 pm

Tuesday, 04.11.2025

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
03.02.2026
Hamburg
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Venue
Radisson Blu Hotel Hamburg Airport
Radisson Blu Hotel Hamburg Airport
Flughafenstraße 1-3, 22335 Hamburg
Room rate: € 134,45 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days + 1h coaching
Limited number of participants

Tuesday, 03.02.2026

09:00 am - 5:30 pm

Wednesday, 04.02.2026

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Details
2 days + 1h coaching
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Details
2 days + 1h coaching
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
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