Contents
Basics of emotions
- What are emotions?Definition and function.
- Connection between body and emotion.
- Emotions - can they be influenced?
Strengthen your emotional competence
- Recognize excessive demands and take targeted action.
- Fast response: 5-point checklist for suitable measures.
- Cooling down: returning to emotional equilibrium after the excitement.
- Reduce tension - effective relaxation methods.
Dealing with difficult situations
- Analyze and constructively manage your own emotions and triggers.
- Appear authentic despite emotional dynamics.
- Consciously use and allow emotions at work.
- Strategies for successful communication in difficult conversations.
- Practical exercises of effective methods for more confidence in your everyday life.
Includes: Individual coaching: online coaching session (60 minutes), for individual follow-up - can be used flexibly within two months of the training.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
Fundamentals of emotion management and dealing with individual triggers.
- Reflection on your own personal attitude in emotionally charged situations.
- Communicate your own needs and concerns clearly and confidently.
- Strategies for not being so easily flustered.
- Dealing constructively with your own emotions in every situation.
Methods
Input, case/best-practice examples, interactive development of content in the team, self-awareness and
reflection, numerous exercise sequences with individual feedback as well as discussion and exchange of experience.
Recommended for
Women in specialist and management positions who want to consciously use their emotions to manage their day-to-day work calmly and confidently.
Further recommendations for "Stay cool! Self-management in challenging situations"
Seminar evaluation for "Stay cool! Self-management in challenging situations"







Start dates and details
Monday, 03.11.2025
09:00 am - 5:30 pm
Tuesday, 04.11.2025
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 03.02.2026
09:00 am - 5:30 pm
Wednesday, 04.02.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 07.07.2026
09:00 am - 5:30 pm
Wednesday, 08.07.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.