Stay cool! Self-management in challenging situations

Emotional strength in everyday working life: acting with confidence and clarity

This training is held in German.
Whether it's stressful conversations, conflicts or high pressure - stay cool and act confidently without losing control. Emotionally charged situations are part of everyday working life. This training helps you to recognize your emotions early on and use them constructively to keep a cool head even in tense situations. Use this training to gain confidence when facing professional challenges.

Contents

Including individual coaching

Basics of emotions   

  • What are emotions?Definition and function. 
  • Connection between body and emotion. 
  • Emotions - can they be influenced?

Strengthen your emotional competence 

  • Recognize excessive demands and take targeted action. 
  • Fast response: 5-point checklist for suitable measures. 
  • Cooling down: returning to emotional equilibrium after the excitement. 
  • Reduce tension - effective relaxation methods. 

Dealing with difficult situations  

  • Analyze and constructively manage your own emotions and triggers. 
  • Appear authentic despite emotional dynamics. 
  • Consciously use and allow emotions at work. 
  • Strategies for successful communication in difficult conversations. 
  • Practical exercises of effective methods for more confidence in your everyday life.

Includes: Individual coaching: online coaching session (60 minutes), for individual follow-up - can be used flexibly within two months of the training.  

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

Fundamentals of emotion management and dealing with individual triggers. 

  • Reflection on your own personal attitude in emotionally charged situations. 
  • Communicate your own needs and concerns clearly and confidently. 
  • Strategies for not being so easily flustered. 
  • Dealing constructively with your own emotions in every situation. 

Methods

Input, case/best-practice examples, interactive development of content in the team, self-awareness and
reflection, numerous exercise sequences with individual feedback as well as discussion and exchange of experience.

Recommended for

Women in specialist and management positions who want to consciously use their emotions to manage their day-to-day work calmly and confidently. 

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Stay cool! Self-management in challenging situations"

Seminar evaluation for "Stay cool! Self-management in challenging situations"

4.7 from 5
with 56 ratings
training content:
4.4
Content comprehensibility:
4.8
Practical relevance:
4.5
Trainer expertise:
4.9
Participant orientation:
4.9
Method variety:
4.7
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

3 tips for women to be calmly successful!

Always at the limit? Faster, higher, further? 61% of women in Germany would like to reduce stress this year, according to the results of a Forsa survey. But how often do we hear the sentence: "I never have time for myself" or "Sometimes my day should have 36 hours" or even "I just can't relax in the evening, my thoughts [...]

Learn more here

Articles, interviews or whitepapers on the topic

3 tips for women to be calmly successful!

Always at the limit? Faster, higher, further? 61% of women in Germany would like to reduce stress this year, according to the results of a Forsa survey. But how often do we hear the sentence: "I never have time for myself" or "Sometimes my day should have 36 hours" or even "I just can't relax in the evening, my thoughts [...]

Learn more here

On-site training together
Booking number
31284
€ 1.640,- plus VAT
2 days + 1h C ...
in 3 locations
3 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days + 1h coaching
In-person or Online

Start dates and details

  Select time period
0 events
03.11.2025
Frankfurt a. M.
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Venue
Hilton Garden Inn City Centre
Hilton Garden Inn City Centre
Weserstrasse 43, 60329 Frankfurt a. M.
Room rate: € 147,65 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days + 1h coaching
Limited number of participants

Monday, 03.11.2025

09:00 am - 5:30 pm

Tuesday, 04.11.2025

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
03.02.2026
Hamburg
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Venue
Radisson Blu Hotel Hamburg Airport
Radisson Blu Hotel Hamburg Airport
Flughafenstraße 1-3, 22335 Hamburg
Room rate: € 134,45 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days + 1h coaching
Limited number of participants

Tuesday, 03.02.2026

09:00 am - 5:30 pm

Wednesday, 04.02.2026

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
07.07.2026
Munich/Eching
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Venue
Olymp Munich
Olymp Munich
Wielandstraße 3, 85386 Munich/Eching
Room rate: € 122,18 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days + 1h coaching
Limited number of participants

Tuesday, 07.07.2026

09:00 am - 5:30 pm

Wednesday, 08.07.2026

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Details
2 days + 1h coaching
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 31284
€ 1.640,- plus VAT.
€ 1,951.60 incl. VAT.
Details
2 days + 1h coaching
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

About us - The Haufe Akademie

Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.

Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.

A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.

Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.

2,500+ further training
600,000+ apprentices per year
Over 95% positive reviews
2,500 trainers and coaches
17,500+ training courses held per year
Call us or send an email

Do you have any questions?

We are there for you Monday to Friday 8:00 a.m. - 5:00 p.m.

Stephanie Göpfert

Head of Customer Service

*Mandatory fields
FAQs

Questions & Answers

In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.