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Power workshop: Conflicts, solutions, and body language
Making conflicts tangible and resolving them - coaching with 2 communication professionals
Contents
The language of the body
- What does your posture say about you?
- How does your counterpart react?
- And above all: How do you listen actively and appreciatively?
- Importance of inner and outer posture, gestures and facial expressions.
Self-perception - how we appear
- Mirror or window: what does your body show?
- Analysis and perception of your own body language, especially in conflict situations.
- Learning through feedback rounds: What are we sending out? What do we receive?
Body language in conflict situations
- Ignition spark or bucket of water: which signals calm, which escalate?
- Maintain your posture: Relaxation techniques.
Analyze conflict situations
- What is the other person saying without speaking?
Train de-escalation
- Body in balance: how do you stay open and confident?
- Pacing and mindset.
- Practical exercises: Defuse conflicts through body language.
Making empathy visible
- How do you build bridges without words?
- Create trust with gestures and facial expressions, listen actively.
- Remain convincingly neutral and appreciative.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
The attendees
- recognize conflicts, can make them transparent and resolve them - with words and solid systemic work.
- really understand conflicts and their backgrounds and resolve them smartly.
- use the effective tool of mediation to resolve conflicts in everyday (business) life.
- use body language as an amplifier and know how to be even more convincing.
- receive tailor-made tools for conflicts, solutions and body language.
Methods
This power workshop focuses on 2 points:
Practical exercises to bring body language to life and intensive feedback to reinforce learning.
Putting theory directly into practice, learning by doing and by example, exercises in the group and alone, appreciative feedback, self-reflection and group reflection, personal toolbox.
Recommended for
Specialists and managers, from the leader without authority to the persuader, from the conflict seeker to the peacemaker. For people who have to, want to or are allowed to guide, lead and convince others in conflict and change situations, such as project managers, key account managers and sales consultants.
Questions about the seminar content
Specialists and managers, in particular, are often under pressure when they have to guide or persuade others despite resistance. In this training, you’ll learn to recognize early on when a conversation is shifting and what signals play a role in that shift. This will help you use your own posture, gestures, and facial expressions more consciously, so that you don’t unintentionally escalate the situation but instead convey a sense of direction and calm.
In moments of conflict, it’s not just what you say that matters, but also how you stand, look, breathe, and react. That’s why, in this training, you’ll reflect on the effect your body language has on others and the signals you might be sending without realizing it. Through self-awareness exercises and feedback, you’ll gain a clearer understanding of whether you’re projecting openness, pressure, defensiveness, or confidence.
Conflicts often arise not only from differing opinions, but also from perceptions, unspoken expectations, and nonverbal cues. A glance, a closed-off attitude, or a failure to listen can already be interpreted as rejection. This training you better understand such dynamics and uncover the underlying causes of conflicts, so that you don’t just react to the symptoms.
In this training, you’ll practice maintaining physical and mental balance, even when the person you’re interacting with reacts with tension or hostility. This includes relaxation techniques, active listening, and a conscious approach to facial expressions, body language, and tone of voice. This will allow you position your position without resorting to justification, aggression, or withdrawal.
In everyday professional life, it often happens that a statement, a glance, or a posture is interpreted differently than intended. This is exactly where the training comes training . You’ll learn to align your self-perception with how others perceive you. Through intensive feedback sessions, you’ll recognize which signals others actually pick up on and where your intention doesn’t match the impression you make. This will help you make your communication more precise, credible, and persuasive.
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Further recommendations for "Power Workshop: Conflicts, Solutions, and Body Language"
Start dates and details

Tuesday, 13.10.2026
09:00 am - 5:30 pm
Wednesday, 14.10.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 25.02.2027
09:00 am - 5:30 pm
Friday, 26.02.2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.