Leading at eye level

Successful leadership and cooperation with non-violent communication

This training is held in German.
Successful leaders have three key skills: They think in terms of win-win, can create synergetic solutions and want to understand first and then be understood. Openness, fairness and honest appreciation in dealing with Employees create resilient and effective working relationships. Based on Dr. Marshall Rosenberg's methodology, you get in touch with yourself and your Employees in such a way that the willingness to cooperate grows and solutions with added value for both sides are created.

Contents

Leading as a manager at eye level

  • Communicate honestly and empathetically.
  • Develop solutions that are right for managers and Employees (win-win).
  • Creating sustainable agreements together.

Giving critical feedback in a constructive way

  • Communicate observations fairly and without devaluation.
  • Confront in an open manner, even if it is unpleasant.
  • Express appreciation and criticism.

Attitude and methodology of non-violent communication according to Dr. Marshall Rosenberg

  • Reduce communication blocks - promote willingness to cooperate.
  • Describe observations without evaluating them.
  • Be aware of your inner state and feelings and express them openly if necessary.
  • Communicate personal needs and concerns.
  • Ask for what we need.
  • Creating sustainable solutions.

The art of empathic listening

  • Listening is more than waiting for your turn.
  • Perceive messages behind resistance, criticism and disruptive behavior.
  • Understanding does not mean agreement.

Understanding emotions and using them effectively

  • Dealing with emotions in difficult situations.
  • Take emotions seriously instead of appeasing, rationalizing, blaming or deflecting.
  • Separate responsibilities, dissolve entanglements.

Dealing with resistance and rejection

  • Avoid Employees saying "yes" and doing "no".
  • Dealing with rejection and a "no" from the other person.
  • Do not take criticism, accusations and demands personally.

Developing constructive solutions for managers and Employees

  • Cooperate instead of wanting to be right.
  • Finding solutions instead of looking for culprits.
  • The Gordian knot of conflict resolution.
  • Consistent in your own concerns - flexible in the solution.

Working on specific situations from your management context and training in effective communication tools.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

With this training

  • increase the loyalty of your Employees and create reliability.
  • relieve yourself of unresolved conflicts and avoid unnecessary frictional losses.
  • Understand the "incomprehensible" behavior of your Employees at first glance.
  • you can communicate your emotions and needs without blaming, threatening, judging or criticizing.
  • take accusations, criticism and demands less personally and recognize the unspoken feelings and needs behind them.
  • consistently represent your concerns as a manager without jeopardizing the working relationship.
  • Gain courage for new ways of acting and alternative relationships in difficult interpersonal situations.

 

Methods

Practical work, exchange, trainer input, plenary, discussion, exercises in small groups, partners or individual work, role plays, feedback, transfer.

Recommended for

Managers at all levels, project and team leaders.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Leading at eye level"

Attendees comments

"We had a very good trainer and the program topics were communicated very well. All in all, it was very good!"

Jens von Bronk
TAROX AG

"It was an all-round successful training with a good group and a great seminar leader."

Friedhelm Lambertz
ADAC Nordrhein e.V.

"Everything was perfect! It was a very well located and equipped hotel."

David Göbel
KUBOTA Baumaschinen GmbH

Seminar evaluation for "Leading at eye level"

4.6 from 5
with 121 reviews
training content:
4.4
Content comprehensibility:
4.6
Practical relevance:
4.6
Trainer expertise:
4.8
Participant orientation:
4.8
Method variety:
4.6
On-site training together
Booking number
2522
€ 1.540,- plus VAT
2 days
in 5 locations
5 Events
German
In-person trainings
Joint online training
Booking number
32997
€ 1.540,- plus VAT
2 days
Online
on 02.12.2025
German
Live online events

Start dates and details

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21.08.2025
Berlin
Haufe Summer Academy
Booking number: 2522
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
centrovital Hotel
centrovital Hotel
Brauereihof 6, 13585 Berlin
Room rate: € 126,16 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 21.08.2025

09:30 am - 6:00 pm

Friday, 22.08.2025

08:30 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
06.11.2025
Cologne
Booking number: 2522
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
PULLMAN Cologne
Helenenstraße 14, 50667 Cologne
Room rate: € 172,33 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 06.11.2025

09:30 am - 6:00 pm

Friday, 07.11.2025

08:30 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
02.12.2025
Live-Online
Booking number: 32997
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
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Days & Times
2 days
Limited number of participants

Tuesday, 02.12.2025

09:30 am - 6:00 pm

Wednesday, 03.12.2025

08:30 am - 4:00 pm

24.02.2026
Hamburg
Booking number: 2522
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
Amsinckstraße 53, 20097 Hamburg
Room rate: € 132,97 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 24.02.2026

09:30 am - 6:00 pm

Wednesday, 25.02.2026

08:30 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
04.05.2026
Stuttgart
Booking number: 2522
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Arcotel Camino
Arcotel Camino
Heilbronner Straße 21, 70191 Stuttgart
Room rate: € 129.34 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Monday, 04.05.2026

09:30 am - 6:00 pm

Tuesday, 05.05.2026

08:30 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
19.08.2026
Berlin
Booking number: 2522
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Mercure Hotel Moa
Mercure Hotel Moa
Stephanstrasse 41, 10559 Berlin
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Wednesday, 19.08.2026

09:30 am - 6:00 pm

Thursday, 20.08.2026

08:30 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Part of the Summer Academy
Booking number: 2522
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 32997
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
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