Change coaching: accompanying change processes

Module 1: 2 days

The roles of the coach

• Moderator, companion and relationship manager.
• The right attitude of the change coach.
• Competencies and expectations.
• Cognitive adaptability as the basis for change.

The change process

• Typical phases of change.
• The individual ways of dealing with change.
• Methodological tools such as stakeholder management, change house and change canvas.
• Dealing with resistance and reframing.

Communication is key

• Communication and interaction in the change process.
• Acting systemically: from the clarification meeting to the solution-oriented process.
• Effective questions and active listening.
• Feedback - THE key to change.
• Dealing with conflicts.

Strengthening stress management and promoting resilience

• Sustainable help for self-help.
• Recognize stress caused by "inner drivers" and learn to deal with it.
• From the comfort zone to the growth zone.
• The power of constructive optimism.

Module 2: 4 h

• Interactive exchange in the group, moderated by the:die trainer.
• Lean coffee/collaborative consulting: What works well? What are my challenges?
• Processing of open questions and concrete practical examples.
• In-depth information on relevant topics.