Contents
The language of the body
- What does your posture say about you?
- How does your counterpart react?
- And above all: How do you listen actively and appreciatively?
- Importance of inner and outer posture, gestures and facial expressions.
Self-perception - how we appear
- Mirror or window: what does your body show?
- Analysis and perception of your own body language, especially in conflict situations.
- Learning through feedback rounds: What are we sending out? What do we receive?
Body language in conflict situations
- Ignition spark or bucket of water: which signals calm, which escalate?
- Maintain your posture: Relaxation techniques.
Analyze conflict situations
- What is the other person saying without speaking?
Train de-escalation
- Body in balance: how do you stay open and confident?
- Pacing and mindset.
- Practical exercises: Defuse conflicts through body language.
Making empathy visible
- How do you build bridges without words?
- Create trust with gestures and facial expressions, listen actively.
- Remain convincingly neutral and appreciative.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
The participants
- recognize conflicts, can make them transparent and resolve them - with words and solid systemic work.
- really understand conflicts and their backgrounds and resolve them smartly.
- use the effective tool of mediation to resolve conflicts in everyday (business) life.
- use body language as an amplifier and know how to be even more convincing.
- receive tailor-made tools for conflicts, solutions and body language.
Methods
This power workshop focuses on 2 points:
Practical exercises to bring body language to life and intensive feedback to reinforce learning.
Putting theory directly into practice, learning by doing and by example, exercises in the group and alone, appreciative feedback, self-reflection and group reflection, personal toolbox.
Recommended for
Specialists and managers, from the leader without authority to the persuader, from the conflict seeker to the peacemaker. For people who have to, want to or are allowed to guide, lead and convince others in conflict and change situations, such as project managers, key account managers and sales consultants.
Further recommendations for "Conflicts and body language"
Start dates and details
Monday, 27.10.2025
09:00 am - 5:30 pm
Tuesday, 28.10.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 23.04.2026
09:00 am - 5:30 pm
Friday, 24.04.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 06.07.2026
09:00 am - 5:30 pm
Tuesday, 07.07.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.