Practice having difficult conversations with AI
Developing accurate arguments, practicing dialogues and receiving feedback
Contents
Strengthen argumentation:
- Develop structured arguments.
- Rhetorical tricks & repartee.
AI as a sparring partner:
- Use AI as a virtual conversation partner.
- Simulate realistic dialogs with AI: in writing or by voice input.
- Effective prompting strategies for optimal results.
Persona simulation:
- The best prompts for creating "personas".
- Create individual AI conversation partners with specific characteristics.
Use personality models:
- Adapt strategies to different types of communication.
- Using relevant personality models for more effective conversations.
Preparing for difficult conversations
- Develop and test conversation strategies.
- Simulation of conflict and negotiation situations.
AI-supported feedback:
- Immediate analysis and suggestions for improving the argumentation.
data privacy & ethics:
- Where AI is useful in dialog training and what the limits are.
- AI-generated data should be processed in compliance with the GDPR. With cloud-based solutions in particular, companies must check where the data is stored and processed. The use of licensed or open source AI solutions is an alternative to minimize legal risks.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
In this short training course, you will learn how to use AI to practise difficult conversations and improve your argumentation technique. You can create and train with your individual conversation partner using the AI tool and also receive direct feedback and suggestions for improvement from the AI.
Methods
trainers, practical case studies, prompting exercises.
Note on prerequisites:
For this training , you training the paid version of a popular AI tool (e.g., ChatGPT, Gemini, Claude, or Copilot). You should already have some hands-on experience using one of these tools.
Tools
Recommended for
Anyone who wants to learn how to argue better and hold successful conversations with AI support.
Further training in accordance with AI Regulation Art. 4 for the obligation to provide evidence of AI competence
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Start dates and details
Thursday, 28.05.2026
08:00 am - 12:00 pm
Friday, 04.09.2026
08:00 am - 12:00 pm
Monday, 15.02.2027
08:00 am - 12:00 pm
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Questions & Answers
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