training
This training is held in German.
Difficulties and misunderstandings are the order of the day in contact between people. This training course provides you with the psychological basics to further develop and expand your practical knowledge of human nature. You will receive concrete tips on how to deal more successfully with different personality types. You will learn to correctly assess others based on a first impression, to recognize and predict how they think and how they will act. This will help you gain confidence in dealing with your colleagues, superiors and customers.
Contents
What determines behavior? Psychological findings
- Our motives and values.
- The model of life motives.
- Attitudes and attitudes of people.
- How our personality influences our behavior.
- Understand interactions and potential conflicts between different people.
My personal behavior patterns
- What makes me tick?
- What is important to me, what drives me?
How can I recognize certain personality types?
- Introduction to the INSIGHTS behavioral model.
- Sharpen your own perception.
- Avoid interpretation errors.
- Observe attentively and listen actively.
- Interpreting body language and voice correctly.
- Distinguish between communication and behavioral styles and interpret them appropriately.
How to adapt to people in a targeted manner
- Meet your contacts authentically and empathetically.
- How to make first contacts successful.
- Building and maintaining relationships in business.
- Winning others over, appearing convincing.
- Achieving goals together - motivating action.
What to do when things get tight?
- Avoid resistance from the outset.
- Defuse conflicts.
Tips for practice and transfer planning
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- They know which diverse influencing factors trigger human behavior.
- They are sensitized to the distinguishing features and signals of people.
- You can better understand and assess human behavior.
- You will receive everyday tips on how to deal constructively with different personality types.
Methods
Short theoretical inputs, individual and group exercises, processing of your practical cases, peer counseling, training of difficult conversation elements, transfer support.
Recommended for
Specialists and managers and anyone who wants to better understand human behaviour and optimize their dealings with other people. Particularly interesting for anyone who has a lot of contacts with internal or external contacts .
Further recommendations for "Developing and using knowledge of human nature"
Attendees comments
"I particularly liked the fact that it was very active and current situations were addressed."
Daniel Wasserrab
Grollmus Munich GmbH
"I can recommend the training because of the competent trainer."
Sandy Kersten
Starpool Finanz GmbH
"I particularly liked the strong practical relevance."
Oleg Iluchin
TenneT TSO GmbH
"I particularly liked the group work and self-development in the training."
Madeline Sanwald
Gerhard Schubert GmbH
"Great mix of theory and practice!"
Manuel Duffner
Mercedes-AMG GmbH
Seminar evaluation for "Developing and using knowledge of human nature"
4.6 from 5
with 366 reviews
training content:
4.4
Content comprehensibility:
4.7
Practical relevance:
4.4
Trainer expertise:
4.8
Participant orientation:
4.8
Method variety:
4.6
Learning and shaping a sustainable future
Recognizing needs, values and attitudes and acting accordingly are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you will also be contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
On-site training together
Start dates and details
23.06.2025
Mannheim
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 23.06.2025
09:00 am - 5:00 pm
Tuesday, 24.06.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
11.08.2025
Berlin
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 11.08.2025
09:00 am - 5:00 pm
Tuesday, 12.08.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
16.10.2025
Munich/Eching
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 16.10.2025
09:00 am - 5:00 pm
Friday, 17.10.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
17.11.2025
Hamburg
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 17.11.2025
09:00 am - 5:00 pm
Tuesday, 18.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
12.03.2026
Düsseldorf/Kaarst
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 12.03.2026
09:00 am - 5:00 pm
Friday, 13.03.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Training is guaranteed to take placeThe next booking ensures this course will take place
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
About us – The Haufe Akademie
Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.
Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.
Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
2,500+ further training
600,000+ apprentices per year
Over 95% positive reviews
2,500 trainers and coaches
17,500+ training courses held per year
Call us or send an email
Do you have any questions?
We are there for you Mon - Fri 8 a.m. - 5:00 p.m.
*Mandatory fields
FAQs
Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
Haufe Akademie GmbH & Co. KG
Munzinger Str. 9
79111 Freiburg
Munzinger Str. 9
79111 Freiburg
A brand of
The company
About our offer
- Planning security
- Free seminar places
- Quality standards
- Planning and locations
- Funding opportunities
- Training app
- Business Solutions
Special offers
Contact & Support
