training
This training is held in German.
Difficulties and misunderstandings are the order of the day in contact between people. This training course provides you with the psychological basics to further develop and expand your practical knowledge of human nature. You will receive concrete tips on how to deal more successfully with different personality types. You will learn to correctly assess others based on a first impression, to recognize and predict how they think and how they will act. This will help you gain confidence in dealing with your colleagues, superiors and customers.
Contents
What determines behavior? Psychological findings
- Our motives and values.
- The model of life motives.
- Attitudes and attitudes of people.
- How our personality influences our behavior.
- Understand interactions and potential conflicts between different people.
My personal behavior patterns
- What makes me tick?
- What is important to me, what drives me?
How can I recognize certain personality types?
- Introduction to the INSIGHTS behavioral model.
- Sharpen your own perception.
- Avoid interpretation errors.
- Observe attentively and listen actively.
- Interpreting body language and voice correctly.
- Distinguish between communication and behavioral styles and interpret them appropriately.
How to adapt to people in a targeted manner
- Meet your contacts authentically and empathetically.
- How to make first contacts successful.
- Building and maintaining relationships in business.
- Winning others over, appearing convincing.
- Achieving goals together - motivating action.
What to do when things get tight?
- Avoid resistance from the outset.
- Defuse conflicts.
Tips for practice and transfer planning
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- They know which diverse influencing factors trigger human behavior.
- They are sensitized to the distinguishing features and signals of people.
- You can better understand and assess human behavior.
- You will receive everyday tips on how to deal constructively with different personality types.
Methods
Short theoretical inputs, individual and group exercises, processing of your practical cases, peer counseling, training of difficult conversation elements, transfer support.
Recommended for
Specialists and managers and anyone who wants to better understand human behaviour and optimize their dealings with other people. Particularly interesting for anyone who has a lot of contacts with internal or external contacts .
Further recommendations for "Developing and using knowledge of human nature"
Attendees comments
"I particularly liked the fact that it was very active and current situations were addressed."
Daniel Wasserrab
Grollmus Munich GmbH
"I can recommend the training because of the competent trainer."
Sandy Kersten
Starpool Finanz GmbH
"I particularly liked the strong practical relevance."
Oleg Iluchin
TenneT TSO GmbH
"I particularly liked the group work and self-development in the training."
Madeline Sanwald
Gerhard Schubert GmbH
"Great mix of theory and practice!"
Manuel Duffner
Mercedes-AMG GmbH
Seminar evaluation for "Developing and using knowledge of human nature"
4.6 from 5
with 366 reviews
training content:
4.4
Content comprehensibility:
4.7
Practical relevance:
4.4
Trainer expertise:
4.8
Participant orientation:
4.8
Method variety:
4.6
Learning and shaping a sustainable future
Recognizing needs, values and attitudes and acting accordingly are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you will also be contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
On-site training together
Start dates and details
11.08.2025
Berlin
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 11.08.2025
09:00 am - 5:00 pm
Tuesday, 12.08.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
16.10.2025
Munich/Eching
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 16.10.2025
09:00 am - 5:00 pm
Friday, 17.10.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
17.11.2025
Hamburg
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 17.11.2025
09:00 am - 5:00 pm
Tuesday, 18.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
12.03.2026
Düsseldorf/Kaarst
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 12.03.2026
09:00 am - 5:00 pm
Friday, 13.03.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Training is guaranteed to take place
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number:
5368
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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