Contents
Self-knowledge is half the battle
- Self-image: How am I knitted and what is important to me?
- External image: How do I come across to others?
- What do I like in social contacts with others, and what do I like less?
- What is easy for me, what costs me energy?
Adjusting to other people in a targeted manner
- Understanding the thought and action patterns of others: recognize the preferences of your contacts.
- Winning others over: create closeness and trust.
- Convince and motivate others: Recognizing and using needs.
- Empathize with others: use your emotional skills.
- Consider interactions and potential conflicts between different people.
Testing and improving socially competent behavior
- Wish - ask - demand: Conveying messages skillfully.
- Saying no: clearly, authentically and avoiding offense.
- Give constructive feedback and criticism: I-messages help.
- Transfer to everyday life: practical tips and work on your topics.
Key social skills in business
- Making first contacts successfully: Winning sympathy, using small talk.
- Speeches and presentations: how to adapt to the audience.
- Conflict prevention: how to avoid resistance from the outset.
- Defuse conflicts through respectful communication.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You will quickly recognize how your:e contact is knitted.
- You can find out what really moves others.
- You will quickly warm up and be able to work with others.
- You make sure that your:e contact listens to you with interest.
- You will learn how to increase the chances of your counterpart agreeing to your proposals.
- Targeted use of your social skills will help you reach your goal faster.
Methods
trainer, varied exercises, self-assessments, external perception and feedback, situational work, case studies from the participants' everyday work, targeted video feedback.
Recommended for
Specialists and managers and anyone who wants to use their social skills to better understand other people and convince them of their own concerns.
Further recommendations for "Social skills - your key to success"
Attendees comments
"I particularly liked the fact that the participants were able to contribute their own case studies. There was an open, relaxed atmosphere."

"I particularly liked the small group and the interactive work with the trainer."

"I felt well looked after and advised all round. The course of the seminar and the lecturer were very pleasant."

"I can recommend the training because the trainer responded to individual needs and was very motivating in the way she gave feedback."

"I particularly liked the nice atmosphere, the good mix between theory and practice with precise use cases, the small group size of six people and the structure of the seminar, which was first general and then specific and individual."

"I particularly liked the exchange with people from other companies and the training the training."

Seminar evaluation for "Social skills - your key to success"







Start dates and details
Monday, 21.07.2025
09:30 am - 5:30 pm
Tuesday, 22.07.2025
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 08.09.2025
09:30 am - 5:30 pm
Tuesday, 09.09.2025
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 16.10.2025
09:30 am - 5:30 pm
Friday, 17.10.2025
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 17.11.2025
09:30 am - 5:30 pm
Tuesday, 18.11.2025
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 11.12.2025
09:30 am - 5:30 pm
Friday, 12.12.2025
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 12.02.2026
09:30 am - 5:30 pm
Friday, 13.02.2026
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 27.04.2026
09:30 am - 5:30 pm
Tuesday, 28.04.2026
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 08.06.2026
09:30 am - 5:30 pm
Tuesday, 09.06.2026
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 06.07.2026
09:30 am - 5:30 pm
Tuesday, 07.07.2026
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 03.09.2026
09:30 am - 5:30 pm
Friday, 04.09.2026
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.