Acting with constructive repartee in business life

Appear confident, constructive and intelligent

This training is held in German.
Do you sometimes think of the right answer too late? The good news: quick-wittedness can be trained! Instead of reacting destructively, use constructive and solution-oriented techniques that will strengthen your business relationships. During training, you will practise responding to attacks and provocations quickly, clearly and confidently. This will help you to strengthen your presence, gain confidence and convince others with self-assurance and competence.

Contents

Quick-wittedness - what is it?  

  • Basic understanding and dimensions of quick-wittedness.  
  • Possibilities and limits of quick-wittedness.  
  • Reflect on your own quick-wittedness: Determining where you stand. 

Quick-wittedness - well prepared for success

  • Prepare content in a targeted manner.  
  • Consciously pursue your own goals.  
  • Know your own weak points and strengthen your own self-control.  
  • Interview guide: compact and helpful support.  

Communicate with quick wit and confidence - but with a system 

  • Use intelligent repartee techniques in a targeted manner.  
  • Develop response strategies and use them flexibly.  
  • Apply de-escalation methods based on understanding.  

Mastering challenging conversations constructively  

  • Act confidently instead of remaining speechless. 
  • Approach confrontations objectively and clearly.  
  • Setting boundaries and asserting yourself.  
  • Dealing calmly with accusations and unjustified criticism.  

Strategies for intelligent repartee  

  • Improve spontaneity with exercises and short answers.  
  • Use constructive repartee strategically in conversation and hierarchy.  
  • Always have helpful standard wording to hand as support.  
  • First aid measures and important tips for acute situations.  
  • Three concrete implementation steps for everyday transfer. 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

  • A concrete understanding of constructive and intelligent repartee is developed. 
  • In critical situations, they learn to react positively, cleverly and quickly. 
  • Inner blockages are identified and ways and means are learned to deal with them positively. 
  • Personal impact can also be strengthened in difficult and critical situations. 
  • Self-confidence and aplomb are maintained even in the face of accusations and personal attacks. 

trainer

Methods

Relevant trainer input, individual and group exercises, practice-oriented simulations, sparring in mini-groups, with the trainer or as a tandem, feedback from trainer and group, practice-oriented exchange of experience, trying things out and practicing, practicing, practicing.

Recommended for

Specialists and managers and all employees who want to react even more intelligently in conversations and discussions.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Acting with constructive repartee in business life"

Attendees comments

"Very good training, experienced and emphatic trainer, top venue. I particularly liked the interactive work in the training."

Sabrina Sackretz
Digital Realty Germany GmbH

"I was particularly impressed by the way the trainer conducted the training. The Haufe Akademie seminars never fail to impress me."

Jennifer Kirmse
Energy supply Gera GmbH

"I particularly liked the practical exercises. The efficiency of the seminar is also very good."

Gudrun Gräbe
Fraunhofer Society for the Advancement of Applied Research e. V.

"I particularly liked the way the trainer conducted this training. I am always impressed by Haufe Akademie training ."

Jennifer Kirmse
Energy supply Gera GmbH

"I particularly liked the interactive design of the seminar."

Judith Leuschen
Digital Realty

"The speaker responded to individual needs."

Alicia Pöckler
Discourse Strackbein GmbH

Seminar evaluation for "Acting with constructive repartee in business life"

4.6 from 5
with 435 reviews
training content:
4.4
Content comprehensibility:
4.6
Practical relevance:
4.6
Trainer expertise:
4.8
Participant orientation:
4.8
Method variety:
4.6
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Quick-witted? Never react rashly again!

Are you quick-witted? Sometimes, but not always? Do you sometimes hold back even though you would like to react? Do you think you can't and fear getting into trouble with your superiors or customers? But it's better to react, because aggression is often unloaded and inappropriate comments are made in the office. Anja K. works as an assistant [...]

Learn more here

Articles, interviews or whitepapers on the topic

Quick-witted? Never react rashly again!

Are you quick-witted? Sometimes, but not always? Do you sometimes hold back even though you would like to react? Do you think you can't and fear getting into trouble with your superiors or customers? But it's better to react, because aggression is often unloaded and inappropriate comments are made in the office. Anja K. works as an assistant [...]

Learn more here

On-site training together
Booking number
5371
€ 1.540,- plus VAT
2 days
in 7 locations
7 Events
German
In-person trainings
Joint online training
Booking number
33039
€ 1.540,- plus VAT
2 days
Online
2 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Transfer Coaching

Book 2 hours of individual coaching with your trainer.More info

€ 390,-excl. VAT

Start dates and details

  Select time period
0 events
01.09.2025
Munich
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Holiday Inn Unterhaching
Holiday Inn Unterhaching
Inselkammerstraße 7-9, 82008 Munich
Room rate: € 128,39 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 01.09.2025

09:00 am - 5:00 pm

Tuesday, 02.09.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
09.10.2025
Wiesbaden
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Radisson Blu Schwarzer Bock Hotel
Radisson Blu Schwarzer Bock Hotel
Kranzplatz 12, 65183 Wiesbaden
Room rate: € 139,24 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 09.10.2025

09:00 am - 5:00 pm

Friday, 10.10.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
03.11.2025
Live-Online
Booking number: 33039
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
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Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 03.11.2025

09:00 am - 5:00 pm

Tuesday, 04.11.2025

08:30 am - 4:30 pm

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
15.12.2025
Berlin
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
andel's by Vienna House
andel's by Vienna House
Landsberger Allee 106, 10369 Berlin
Room rate: € 159,61 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 15.12.2025

09:00 am - 5:00 pm

Tuesday, 16.12.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
24.03.2026
Stuttgart
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Holiday Inn
Holiday Inn
Mittlerer Pfad 25-27, 70499 Stuttgart
Room rate: € 128,31 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Tuesday, 24.03.2026

09:00 am - 5:00 pm

Wednesday, 25.03.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
23.04.2026
Live-Online
Booking number: 33039
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Thursday, 23.04.2026

09:00 am - 5:00 pm

Friday, 24.04.2026

08:30 am - 4:30 pm

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
18.05.2026
Neuss
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Dorint Kongresshotel Düsseldorf/Neuss
Dorint Kongresshotel Düsseldorf/Neuss
Selikumerstrasse 25, 41460 Neuss
Room rate: € 110,36 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 18.05.2026

09:00 am - 5:00 pm

Tuesday, 19.05.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
25.06.2026
Hamburg
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Radisson Blu Hotel Hamburg Airport
Radisson Blu Hotel Hamburg Airport
Flughafenstraße 1-3, 22335 Hamburg
Room rate: € 138,17 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 25.06.2026

09:00 am - 5:00 pm

Friday, 26.06.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
07.09.2026
Frankfurt a. M./Sulzbach (Taunus)
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Dorint Main Taunus Zentrum
Dorint Main Taunus Center
Am Main Taunus Zentrum 1, 65843 Frankfurt a. M./Sulzbach (Taunus)
Room rate: € 119,71 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 07.09.2026

09:00 am - 5:00 pm

Tuesday, 08.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 5371
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number: 33039
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Book later
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