training
This training is held in German.
Modern companies place high demands on assistants. Structured work processes, flexibility, good nerves, a confident manner and a high level of communication skills are required. Are you new to assisting and still unsure how to cope with these tasks and requirements? Then this training is for you: you will learn from our expert how to gain confidence, structure your work sensibly so that you can manage your workload and exude composure and aplomb.
Contents
Personal development
- Expectations of the assistant: Recognizing your own role.
- Competencies, responsibilities and tasks of an assistant.
- First impressions count - a little business etiquette.
- Personal strengths and weaknesses analysis.
- Confident appearance and body language.
- Dealing with resistance and conflicts.
Time management and communication
- Doing the right things - setting priorities.
- Written daily planning with a difference.
- Active listening, giving and requesting feedback.
- "Saying no" made easy.
Office and work organization
- This brings order and system to your filing system.
- The flood of e-mails under control.
- Checklists provide security.
- Important tools for your toolbox.
- Create your own personal Office manual.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
In this training you will learn how to
- master the requirements of your field of work with confidence,
- act confidently in difficult communication situations,
- shape and confidently fulfill your new role as an assistant and
- effectively relieve your boss .
Methods
In-person events
Speaker input, exchange of experiences, reflection, individual and group work, practical cases.
Live online events
Speaker input, exchange of experiences, reflection, individual and group work, practical cases.
The following third-party tool can be used in the event:
Recommended for
Young secretarial and assistant Employees with little professional experience.
Further recommendations for "Your successful career start as a young assistant"
Seminar evaluation for "Your successful career start as a young assistant"
4.5 from 5
with 360 ratings
training content:
4.2
Content comprehensibility:
4.7
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.5
On-site training together
Booking number
5692
5692
€ 1.540,-
plus VAT
2 days
in 3 locations
3 Events
German
Joint online training
Booking number
33014
33014
€ 1.540,-
plus VAT
2 days
Online
on 16.10.2025
German
Start dates and details
17.07.2025
Cologne
Booking number:
5692
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 17.07.2025
09:00 am - 5:30 pm
Friday, 18.07.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
16.10.2025
Live-Online
Booking number:
33014
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Thursday, 16.10.2025
09:00 am - 5:30 pm
Friday, 17.10.2025
09:00 am - 4:00 pm
09.12.2025
Berlin
Booking number:
5692
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 09.12.2025
09:00 am - 5:30 pm
Wednesday, 10.12.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
23.02.2026
Munich
Booking number:
5692
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 23.02.2026
09:00 am - 5:30 pm
Tuesday, 24.02.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Training is guaranteed to take place
Booking number:
5692
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number:
33014
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
About us – The Haufe Akademie
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Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
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Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
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79111 Freiburg
Munzinger Str. 9
79111 Freiburg
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