Argue - convince - assert

ABC of communication for your success

• A basic foundation for reflecting on your communication skills.

Communication hacks for immediate use in practice

• Use body language consciously and use it to steer conversations in the desired direction.
• The power of words: Learn how to inspire, motivate and persuade others through a solution-oriented choice of words.
• The use of I-messages as a powerful tool for open and respectful communication.
• The transformative power of active listening.
• Conduct goal-oriented conversations with questions.
• Taking a stand skillfully and confidently with constructive feedback.

The 5 phases of a successful conversation

• Conduct focused and structured discussions and achieve results.

Crystal clear argumentation: confident and successful

• Actively test effective argumentation chains with your own topics and leave a lasting impression.

The importance of mental strength for professional communication

• Self-regulate and bring yourself into a good state.
• Authenticity: convince the outside world with inner strength.

Consider different types of communication

• What makes me tick - what makes my counterpart tick?
• Promote communication flexibility and convey messages clearly for different communication types.

Scoring points with composure - even in critical situations

• Counter verbal attacks skillfully!
• The right words at the right time with the right tone.

Successful presentation

• How do I present calmly, confidently and effectively?
• Mental preparation and stress reduction.