Acting with constructive repartee in business life

Quick-wittedness - what is it?

• Basic understanding of repartee.
• Dimensions of quick-wittedness.
• Possibilities and limits of quick-wittedness.
• Positioning for quick-wittedness.

Quick-wittedness - preparation is the be-all and end-all

• The stable content preparation.
• Keep an eye on your own goal.

Quick-witted in specific professional situations

• Make targeted use of intelligent repartee techniques.
• Develop and use appropriate response patterns.
• Response options for killer phrases with three degrees of severity.

Mastering critical situations constructively

• Acting skillfully at the right moment without being speechless.
• Use of "bridging strategies" to deal with confrontations objectively.
• Set boundaries and assert yourself skillfully.
• Dealing confidently with accusations and unjustified criticism.

Intelligent repartee

• Train spontaneity with targeted exercises and short answers.
• Master ad hoc situations skillfully.
• Constructive repartee in conversation and in the hierarchy.
• Application of transactional analysis for skillful repartee.
• Have helpful standard formulations ready as a safety net.
• First aid measures and important tips & advice.
• Concrete implementation steps for the transfer.