Distance learning course Team Assistance & Office Management

Time Management, Office Organization, and AI Tools for the Modern Assistant's Daily Routine

Correspondence course
This distance learning course is held in German.
This online course shows you how to organize your daily office routine in a structured and efficient way. You’ll learn how to effectively lighten your supervisors’ workload, optimize your time management, and communicate confidently in all situations. You’ll discover how to use digital tools and AI applications effectively, actively support projects as an assistant, and remain resilient to stress amid the hustle and bustle of everyday office life. You’ll complete the course online, use printed study materials as needed, and deepen your knowledge through accompanying online seminars. This will help you develop the skills to manage modern office operations confidently and independently.

The distance learning course "Team Assistance and Office Management" has been tested and approved by the State Central Agency for Distance Learning (ZFU) in Cologne under the number 7536025.

Module
Roles and tasks of team assistants and office managers
Roles and tasks of team assistants and office managers
  • Office management and team assistance - the job description of today
  • Roles, tasks and expectations
  • Know your own strengths
  • Define and achieve goals
  • Requirements for modern office management
Module
Time management - actively organizing the day and using it efficiently
Time management - actively organizing the day and using it efficiently

Authors: Ingrid Kohn , Stefanie Hecker

  • Professional Time Management and Personal Work Style

  • The basics of efficient daily and weekly planning

  • Analog and digital planning tools at a glance

  • Staying Focused — Dealing Professionally with Distractions

  • e-mail in a team

Module
Efficient office organization
Efficient office organization
  • The view into the office
  • Structure on the drive
  • Keeping your desk and emails tidy
  • Standardize the workflow
  • The electronic file
Module
Perfect cooperation - team roles and dealing with different characters
Perfect cooperation - team roles and dealing with different characters

Author: Jasmin Schümann

  • Understanding Formal and Informal Team Roles and Dealing with Them Effectively

  • Personal Development and Assessing the Behavior of Others

  • Personality types and the INSIGHTS MDI model

  • Applying Psychological Insights in a Team Setting

  • Promoting Diversity and Teamwork

Module
Optimum relief for supervisors
Optimum relief for supervisors

Author: Ulrike Streicher

  • Why relieve supervisors?
  • The management tasks of your supervisor
  • Management styles of superiors
  • Relieving line managers of their management tasks
  • Supervisor relief - a win-win situation for both sides
Module
Confident and goal-oriented communication
Confident and goal-oriented communication

Author: Silke Humez

  • Fundamental Principles of Communication and Professional Conversation Skills

  • Dealing Constructively with Criticism and Saying "No" Effectively

  • Arguing confidently and successfully

  • Uncover and resolve conflicts

  • Successful presentation

Module
Office 4.0
Office 4.0

Author: Michaela Kraul

  • Digital Assistance and the Use of Modern Tools in Everyday Office Life

  • Information Management: Fundamentals, Electronic Processing, and Potential Obstacles

  • Effectively Managing Written and Verbal Information

  • Keep a digital overview of all tasks

  • Digital Meeting Management, Web Conferences, and Travel Planning

Module
Project management for assistance
Project management for assistance

Author: Sabine Peipe

  • Basics of project management
  • Project phases: From planning to successful project completion
  • Your contribution to projects: Various roles
  • People in the project: cooperation, communication and conflict management
  • Leadership and motivation
Specialization module
Health in the workplace
Health in the workplace
  • Stress management
  • Resilience
  • Mental Health
  • Toolbox for active workplace design: breathing techniques, balance, stretching, strengthening and relaxation (online training)
Specialization module
Digital communication
Digital communication

Author: Sabine Schirlitz

  • Competent and efficient online communication
  • Emails and text messages, social media communication
  • Online meetings, virtual events
  • Online moderation, online presentations
  • Virtual communication in a team
Specialization module
AI in assistance
AI in assistance

Author: Sigrid Hess

Online training 180 min.)

  • Getting started with AI: Prompt design
  • Writing and improving texts
  • Summarizing and structuring texts
  • Copilot Pro: what more Microsoft's payment service offers
Online seminars
3 online seminars included
3 online seminars included
  • In-Depth Study: Perfect Harmony (180 min.)
  • In-Depth Session: Workplace Health (90 min.)
  • Advanced Course: Digital Communication (120 min.)

Flexible continuing education—anytime, anywhere.

  • 18 months of access: Notime pressure—you set the pace. 
  • Print & digital: Learnflexibly with your printed and digital learning materials. 
  • Optional Online Seminars: Expandyour knowledge live with experts. 

Your all-inclusive package – guided from start to finish

  • Get started right away: Accessall course content online as soon as the course begins. We'll mail you your printed study materials.  
  • Support is always available:e-mail, interactive quizzes, and regularly updated content.  
  • Learn Together: Connectwith others in the learning community to ask questions and join study groups.  

Your benefit

  • Roles, Responsibilities, and Expectations in Modern Office Management—From Supporting Managers to Providing Project Assistance
  • Time Management, Office Organization, and Digital Tools for a Structured and Efficient Workday
  • Put AI applications, digital communication, and Office 4.0 to practical use and efficiently organize your daily work as a modern assistant
  • Confident communication, strong teamwork, and personal resilience for a professional and stress-resistant demeanor in the office

Certificate available:

Complete your distance learning course with thecertified team assistant Office Manager” e-exam. You can find all the details in the certified team assistant Office Manager” distance learning course (40964).

Tool

The following third-party tool can be used in the event:

Recommended for

  • Employees in secretarial, administrative, and clerical roles who would like to specifically expand their knowledge of office management
  • Team assistants and office managers who want to make their daily work more efficient and modern
  • Career changers, those switching fields, and re-entrants who wish to learn the fundamentals of professional assistance

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Haufe Akademie's distance learning courses offer you maximum flexibility for your professional development. They include self-study phases with modern e-learning elements and thus guarantee your learning success.

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Flexible: You learn independently of time and place

Practice-oriented: Comprehensive knowledge, prepared for you with practical relevance

Up to date: The content in your personal online learning environment is updated on an ongoing basis.

Success confirmed: A certificate of attendance and a badge confirm your participation and the high quality of the course content

Individual: On request, we can extend the access time to all course content free of charge.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Team Assistant: Definition, Tasks & Salary

Team assistants are often at the heart of an efficient organization with one or more teams. A team assistant is not only responsible for a manager, but for tasks that affect the whole team - from general organization to support with specific projects. Team assistant: Key facts Training Training for office communication clerks Office management [...]

Learn more here

Articles, interviews or whitepapers on the topic

Team Assistant: Definition, Tasks & Salary

Team assistants are often at the heart of an efficient organization with one or more teams. A team assistant is not only responsible for a manager, but for tasks that affect the whole team - from general organization to support with specific projects. Team assistant: Key facts Training Training for office communication clerks Office management [...]

Learn more here

Digital learning for individuals
Booking number
40960
€ 1.990,- plus VAT
approx. 80 hours
Online
8 Events
German
Available for 18 months
Start dates
Train several employees
Price upon request
approx. 80 hours
Online
Appointment scheduled on an individual basis
  • Customized training courses
  • Direct application in practice
  • Efficient use of time and resources
100% non-binding inquiry
Feedback within 24 hours
Or schedule an appointment and get personalized advice

This training is available as part of course:

Distance learning course certified team assistant & office manager

This distance learning course is also available with a certificate!

Additional recommendations for the “Team Assistance & Office Management Distance Learning Course”

Ratings and feedback from our participants

4.6
35 Ratings
training content:
4.5
Content comprehensibility:
4.7
Practical relevance:
4.2
Trainer expertise:
4.8
Participant orientation:
4.8
Method variety:
4.6

Start dates and details

  Select time period
0 events
01.08.2026
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.09.2026
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.10.2026
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.11.2026
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.12.2026
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.01.2027
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.02.2027
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.03.2027
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Booking number: 40960
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€663.33 plus VAT
€789.36 including VAT
2nd Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT
3. Partial invoice:
€663.33 plus VAT
€789.36 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

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