Store floor management: Effective management in production and manufacturing
Systematic management at the point of value creation
Contents
What is store floor management?
- We will examine the definition of shop floor management.
- What are the characteristics?
- You will learn about the advantages and disadvantages of shop floor management.
- You will learn what the core components of shop floor management are (leadership, on-site communication, visualizing key performance indicators, and problem-solving).
Component 1 of the SFM: Leadership
- Hansei: The need for self-reflection.
- Create a positive error culture as a manager.
- We focus on finding solutions and communication.
- Genchi Genbutsu & Gemba: Managing employees on site.
- Daily Management.
Component 2 of the SFM: Communicating on site
- Finding the right communication as a manager - verbal and non-verbal.
- How do you create motivational communication?
- Ask questions.
- As a manager, how do I communicate with senior management?
- Conflict resolution & cooperation.
Component 3 of the SFM: Visualization
- Which key figures are used?
- The store floor board.
- A comparison of the target state and the actual state.
- How do I visualize which processes are taking place?
- Presentation: What problems are there and how are they solved?
Component 4 of the SFM: Problem solving
- What problem-solving strategies are there?
- What is W.E. Deming's PDCA cycle?
- Leading through the phases of the cycle as a manager.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You will gain an insight into store floor management and how you can use it to lead more effectively.
- You will find out what makes leadership "an Gemba".
- You will learn what relevant key figures are in your management work.
- You will develop your own store floor board and learn how you can use it to make work content, results and processes more transparent.
- You will receive specific tools and recommendations on which store floor management routines are helpful for your day-to-day management.
- You will learn what makes good store floor management successful.
- You practise store floor routines for your day-to-day management.
Methods
Our dynamic and interactive training short presentations by the trainer, alternating with individual and group work. You can expect short role-playing exercises, activities based on real-life scenarios shared by participants, discussions, and peer-to-peer consultation.
Recommended for
Managers from production and manufacturing or those who want to prepare for this role and want to be successful with store floor management.
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Further recommendations for "Shopfloor Management: Effective leadership in production and manufacturing"
Start dates and details

Wednesday, 23.09.2026
09:00 am - 5:00 pm
Thursday, 24.09.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Wednesday, 25.11.2026
09:00 am - 5:00 pm
Thursday, 26.11.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Wednesday, 17.03.2027
09:00 am - 5:00 pm
Thursday, 18.03.2027
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.