Contents
What is store floor management?
- Definition.
- Features.
- Advantages and disadvantages of store floor management.
- Core components of store floor management (leading, communicating on site, visualizing key figures, solving problems).
Component 1 of the SFM: Leadership
- Hansei: The need for self-reflection.
- Create a positive error culture as a manager.
- Solution finding and communication.
- Genchi Genbutsu & Gemba: Managing employees on site.
- Daily Management.
Component 2 of the SFM: Communicating on site
- Finding the right communication as a manager - verbal and non-verbal.
- Motivating communication.
- Ask questions.
- As a manager, how do I communicate with senior management?
- Conflict resolution & cooperation.
Component 3 of the SFM: Visualization
- Which key figures are used?
- The store floor board.
- Visualization of target state vs. actual state.
- How do I visualize which processes are taking place?
- Presentation: What problems are there and how are they solved?
Component 4 of the SFM: Problem solving
- What problem-solving strategies are there?
- What is W.E. Deming's PDCA cycle?
- Leading through the phases of the cycle as a manager.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
- You will gain an insight into store floor management and how you can use it to manage more effectively.
- You will learn what makes leadership "an Gemba".
- You will learn what relevant key figures are in your management work.
- You will develop your own store floor board and learn how you can use it to make work content, results and processes more transparent.
- You will receive specific tools and recommendations on which store floor management routines are helpful for your day-to-day management.
- You will learn what makes good store floor management successful.
- You practise store floor routines for your day-to-day management.
Methods
The training is characterized by short trainer inputs, individual/group work, small role plays, exercises based on practical cases of the participants and peer consulting.
Recommended for
Managers from production and manufacturing or those who want to prepare for this role and want to be successful with store floor management.
Further recommendations for "Shopfloor Management: Effective leadership in production and manufacturing"
40946
Start dates and details

Wednesday, 09.07.2025
09:00 am - 5:00 pm
Thursday, 10.07.2025
09:00 am - 4:30 pm
Tuesday, 09.09.2025
09:00 am - 5:00 pm
Wednesday, 10.09.2025
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 06.11.2025
09:00 am - 5:00 pm
Friday, 07.11.2025
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Monday, 15.12.2025
09:00 am - 5:00 pm
Tuesday, 16.12.2025
09:00 am - 4:30 pm
Monday, 23.02.2026
09:00 am - 5:00 pm
Tuesday, 24.02.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.