Paradoxical? Manageable! Leadership in complex times

Leadership in areas of tension – recognizing paradoxes

• Typical areas of tension such as stability vs. change or control vs. trust.
• Why either/or thinking often falls short in paradoxical situations.
• Paradoxes as the normal state of modern leadership.

Dealing with complexity – thought models and attitudes

• Distinction between dilemmas, conflicting goals, and paradoxes.
• Understanding complexity instead of rushing to simplify.
• Leadership attitudes in dealing with ambiguity (ambiguity tolerance).

Developing action strategies – tools for managing areas of conflict

• Don't "resolve" areas of tension, but consciously shape them.
• Introduction to the tetralemma model as an effective tool beyond black and white.
• Develop new perspectives and apply them to specific decision-making situations.
• Transfer: Which strategies support me in my leadership context?

Practical reflection and case work

• Work on your own cases from your everyday management experience.
• Peer consultation for confident implementation in your own leadership behavior.