4.7
Contents
Leadership means managing conflicts
- What strategies have I used so far in the event of a conflict?
- What is helpful?
- Where is there potential for improvement?
Causes, symptoms and effects of conflicts
- Sources of conflict development.
- When is it a conflict?
- Recognize potential conflicts at an early stage, address them in a solution-oriented manner and resolve them.
Inner attitude determines conflict behavior
- Experience your own effect on others.
- Analyze your own thought and action patterns in difficult situations.
- Question the effects of one's own attitude on one's own conflict behavior.
- Development of new thought patterns.
Understanding and managing conflicts
- Use conflict resolution models in a targeted manner.
- Recognize conflict styles and their interactions and deal with them constructively.
- Appreciate the other person's point of view and thus make a new level of negotiation possible.
- Handle objections confidently and communicatively.
- Dealing with emotions: Harnessing unpleasant feelings and breaking through negative spirals.
Strengthening your own ability to deal with conflict
- Manage yourself excellently in conflict situations.
- Dealing with difficult conflict partners more calmly.
- Use personal potential, recognize your own conflict patterns.
- React appropriately to difficult situations.
Intensive, experience-oriented and personal case work
- Feel free to bring in your own cases, which you can work on with the other training and the trainer .
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You will actively deal with the topic of conflict and learn strategies with which you can recognize conflicts in good time, shape them positively, resolve them profitably and use them professionally.
- You learn to consciously live your own strengths in conflict situations.
- You will receive practical psychological tools for conflict resolution.
- You will learn how a fair and mindful approach to conflict not only demands cooperation, but actually encourages it.
- You enable a new way of working together for your employees.
Methods
You have the opportunity to present specific cases of conflict from your environment. In discussions and role plays, we will work together to develop practical solutions. The topic is dealt with comprehensively by means of presentations, practical exercises, sharing experiences and communication exercises.
Please note: The training event can last into the evening on the first two days.
Recommended for
Managers at all levels and project managers who want to understand and constructively resolve conflicts for fair and respectful cooperation.
Further recommendations for "Successful conflict management for managers"
Questions about the seminar content
Conflicts are part of everyday management life—whether between team members, between employees and management, or when it comes to goals and values. Professional conflict management prevents conflicts from escalating, blocking work processes, or damaging cooperation. By handling conflicts confidently, you strengthen trust, increase motivation within the team, and promote a solution-oriented culture.
Many conflicts announce themselves early on, but often remain unaddressed. In training , you training your awareness of typical signs of conflict within the team, between individuals, or between departments. You will learn to better understand emotional dynamics and recognize patterns of conflict. This will enable you to act in a timely manner and avoid escalations.
One focus is on reflecting on your own attitude and individual patterns of thinking and behavior. You will learn how your inner attitude influences your conflict behavior—and how you can achieve greater composure and professional behavior in difficult situations with a constructive attitude.
You will learn how to manage conflicts in a structured and solution-oriented manner without taking sides or overburdening yourself. The training you training clear procedures for conflict discussions and gives you confidence in your role as a manager. This allows you to remain capable of acting and ensures clarity and fairness within the team.
You will learn practical methods, conversation guidelines, and action tips that you can use directly in your everyday life. By working on your own practical cases, you will develop solutions that are tailored to your specific situation. The training you to approach conflicts in a clear, respectful, and solution-oriented manner and to promote a constructive conflict culture in the long term.
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Ratings and feedback from our participants
Start dates and details
Wednesday, 28.01.2026
10:00 am - 6:00 pm
Thursday, 29.01.2026
09:00 am - 5:30 pm
Friday, 30.01.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 03.02.2026
10:00 am - 6:00 pm
Wednesday, 04.02.2026
09:00 am - 5:30 pm
Thursday, 05.02.2026
09:00 am - 4:30 pm
Monday, 23.02.2026
10:00 am - 6:00 pm
Tuesday, 24.02.2026
09:00 am - 5:30 pm
Wednesday, 25.02.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 25.03.2026
10:00 am - 6:00 pm
Thursday, 26.03.2026
09:00 am - 5:30 pm
Friday, 27.03.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 13.04.2026
10:00 am - 6:00 pm
Tuesday, 14.04.2026
09:00 am - 5:30 pm
Wednesday, 15.04.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 04.05.2026
10:00 am - 6:00 pm
Tuesday, 05.05.2026
09:00 am - 5:30 pm
Wednesday, 06.05.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 11.05.2026
10:00 am - 6:00 pm
Tuesday, 12.05.2026
09:00 am - 5:30 pm
Wednesday, 13.05.2026
09:00 am - 4:30 pm
Monday, 08.06.2026
10:00 am - 6:00 pm
Tuesday, 09.06.2026
09:00 am - 5:30 pm
Wednesday, 10.06.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 29.06.2026
10:00 am - 6:00 pm
Tuesday, 30.06.2026
09:00 am - 5:30 pm
Wednesday, 01.07.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 22.07.2026
10:00 am - 6:00 pm
Thursday, 23.07.2026
09:00 am - 5:30 pm
Friday, 24.07.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 03.08.2026
10:00 am - 6:00 pm
Tuesday, 04.08.2026
09:00 am - 5:30 pm
Wednesday, 05.08.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 16.09.2026
10:00 am - 6:00 pm
Thursday, 17.09.2026
09:00 am - 5:30 pm
Friday, 18.09.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 22.09.2026
10:00 am - 6:00 pm
Wednesday, 23.09.2026
09:00 am - 5:30 pm
Thursday, 24.09.2026
09:00 am - 4:30 pm
Monday, 12.10.2026
10:00 am - 6:00 pm
Tuesday, 13.10.2026
09:00 am - 5:30 pm
Wednesday, 14.10.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 28.10.2026
10:00 am - 6:00 pm
Thursday, 29.10.2026
09:00 am - 5:30 pm
Friday, 30.10.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 09.11.2026
10:00 am - 6:00 pm
Tuesday, 10.11.2026
09:00 am - 5:30 pm
Wednesday, 11.11.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 25.11.2026
10:00 am - 6:00 pm
Thursday, 26.11.2026
09:00 am - 5:30 pm
Friday, 27.11.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 07.12.2026
10:00 am - 6:00 pm
Tuesday, 08.12.2026
09:00 am - 5:30 pm
Wednesday, 09.12.2026
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 15.12.2026
10:00 am - 6:00 pm
Wednesday, 16.12.2026
09:00 am - 5:30 pm
Thursday, 17.12.2026
09:00 am - 4:30 pm
Wednesday, 03.02.2027
10:00 am - 6:00 pm
Thursday, 04.02.2027
09:00 am - 5:30 pm
Friday, 05.02.2027
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 01.03.2027
10:00 am - 6:00 pm
Tuesday, 02.03.2027
09:00 am - 5:30 pm
Wednesday, 03.03.2027
09:00 am - 4:30 pm
Monday, 08.03.2027
10:00 am - 6:00 pm
Tuesday, 09.03.2027
09:00 am - 5:30 pm
Wednesday, 10.03.2027
09:00 am - 4:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Training is guaranteed to take placePart of the Summer Academy- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
About us - The Haufe Akademie
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