Future skills for Assistance 4.0

Think creatively - learn digitally - work agilely

This training is held in German.
In this new format, you will experience the contemporary combination of learning and working. In four compact modules, you will learn which skills will equip you well for the future: Creativity, agility, adaptive intelligence and new forms of learning are key skills in the professional world of tomorrow. Let our expert inspire you and take your expertise to the next level - fit for the future!
Module 1: Webinar
4 hours
Creativity
Creativity
  • Curiosity and creativity as a prerequisite for innovation.
  • New thinking needs training (unlearning things is part of it).
  • Creativity methods for your day-to-day work.
Module 2: Webinar
4 hours
Agility
Agility
  • What is agile working?
  • An introduction to design thinking.
  • Accepting challenges: Take on the "agility" challenge.
Module 3: Webinar
4 hours
Collaboration
Collaboration
  • Integrated learning: New media and tools help with networking.
  • New visual working methods: learning from designers.
  • How collaborative tools inspire a culture of cooperation.
  • How high is your AQ? Success factor adaptability.
  • Adaptability as a key future skill.
  • With courage into the future - keeping pace with change.
Module 4: Webinar
4 hours
New learning
New learning
  • Trying out different online tools.
  • Networked learning: Impulses from neurodidactics.
  • Self-organized learning in informal learning groups.
Module 5: Webinar
2 hours
Conclusion
Conclusion

Close-the-loop: Approx. 6 weeks after the last module, you have the opportunity to exchange experiences and celebrate (learning) successes in a two-hour live online training session with the participants in your learning group, moderated by your trainer.

Contents

Creativity

  • Curiosity and creativity as prerequisites for innovation.
  • New thinking needs training (unlearning things is part of it).
  • Creativity methods for your day-to-day work.

Agility

  • What is agile working?
  • An introduction to design thinking.
  • Accepting challenges: Take on the "agility" challenge.

Collaboration

  • Integrated learning: New media and tools help with networking.
  • New visual working methods: learning from designers.
  • How collaborative tools inspire a culture of cooperation.
  • How high is your AQ? Success factor adaptability.
  • Adaptability as a key future skill.
  • With courage into the future - keeping pace with change.

New learning

  • Trying out different online tools.
  • Networked learning: Impulses from neurodidactics.
  • Self-organized learning in informal learning groups.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

  • They learn which skills will be relevant in the working world of the future.
  • You will receive an overview of the phases in the creativity process.
  • You will get to know some creativity techniques and can try them out.
  • You will receive impulses on what agile and solution-oriented work means.
  • You benefit from compact learning times, without travel organization, time and costs, in a fixed learning group, supervised by your trainer.

trainer

Methods

Trainer input, exchange of experiences, group work, surprises, self-reflection, self-organized learning experiences

During the self-study phase between the modules, you have the opportunity to exchange ideas with your trainer and the other participants in your group and to support each other. Close-the-loop: Approx. 4 weeks after the last module, you will have the opportunity to exchange experiences and celebrate (learning) successes in a two-hour live online training session with the participants in your learning group, moderated by your trainer.

The following third-party tool can be used in the event:

Recommended for

Employees from the secretarial and assistance departments and all Employees employees who want to gain new impetus for learning and working in the future.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Attendees comments

"I was able to express my problem and the group worked together to find a solution. That helped me a lot!"

Tanja Rutz
Mainova AG

"I particularly liked the trainer's expertise and her incredibly great manner. I also liked the mix of theory and practice. I would never have thought that online coaching would be possible in this way with the exchange and exercises."

Nadine Goeke
Hueck Industrie Holding KG

Seminar evaluation for "Future Skills for Assistance 4.0"

4.5 from 5
with 18 ratings
training content:
4.4
Content comprehensibility:
4.5
Practical relevance:
3.8
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.5
View into the product

Here you can get impressions of the training as well as information about the training topic.

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Efficient office organization not only includes your desk, but also the use of digital work tools such as emails and other communication tools. In this guide, we will show you how to organize not only your physical workspace, but also your digital tasks in the best possible way. Why keeping your entire workplace tidy is important for your office Well thought-out office organization not only improves [...]

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Project assistance: Sounds like making coffee and making appointments? No way! Because these organizational geniuses are the real heroes in project management. With a keen eye for detail and priorities, they ensure that the project runs smoothly. Their strengths: strategic thinking, clear communication and the ability to maintain an overview even under pressure. As the link between [...]

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Learn how a protocol is defined, how to write a protocol, what structure a protocol should have and what types of protocols there are. Read everything you need to know from preparation to follow-up, including special contexts and advanced techniques. Table of contents What is a protocol? What is a protocol made up of? Distinction between minutes and [...]

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Joint online training
Booking number
34192
€ 1.490,- plus VAT
4x 0.5 days W ...
Online
2 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
4x 0.5 days webinar 9 am - 1 pm, plus transfer webinar 2h
In-person or Online

Start dates and details

  Select time period
0 events
02.09.2025
Live online
Booking number: 34192
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Modules
4x 0.5 days webinar 9 am - 1 pm, plus transfer webinar 2h
Limited number of participants
Webinar
Creativity
Date
02.09.2025
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
Agility
Date
09.09.2025
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
Collaboration
Date
16.09.2025
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
New learning
Date
23.09.2025
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
Conclusion
Date
21.10.2025
Course
zoom
Schedule
Start 16:00, end approx. 18:00
05.02.2026
Live online
Booking number: 34192
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Modules
4x 0.5 days webinar 9 am - 1 pm, plus transfer webinar 2h
Limited number of participants
Webinar
Creativity
Date
05.02.2026
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
Agility
Date
12.02.2026
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
Collaboration
Date
19.02.2026
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
New learning
Date
26.02.2026
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Webinar
Conclusion
Date
24.03.2026
Course
zoom
Schedule
Start 16:00, end approx. 18:00
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
The next booking ensures this course will take place
Booking number: 34192
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Details
4x 0.5 days webinar 9 am - 1 pm, plus transfer webinar 2h
Limited number of participants
Booking number: 34192
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Details
4x 0.5 days webinar 9 am - 1 pm, plus transfer webinar 2h
Limited number of participants
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
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