- Personal experiences and challenges in knowledge management.
- Fundamentals and development of knowledge management.
- Structure and sequence of the training: self-learning media, web talks and practical transfer.
- Fundamentals, objectives and development of knowledge management.
Levels of knowledge management (personal, strategic, operational).
- Impulse on knowledge management methods.
- Practical experience and exchange.
- Develop your own operational concept with the help of a learning partnership.
- Implementation in everyday (professional) life - transfer to your own organization.
- Reflection.
- Presentation of your own application concept.
- Open questions, exchange and networking.
- Securing an active and sustainable knowledge culture - opportunities and risks.
Contents
Basics
- What is knowledge?
- Why "manage" knowledge?
- Capture knowledge resources in the organization.
- Identify individual knowledge.
- Learning, knowledge and skills.
- Measuring and evaluating knowledge.
- Sharing knowledge and experience.
- Digital, network-supported knowledge management.
- Changes in knowledge management through artificial intelligence.
Comparison with your company
- Typical knowledge-related problems.
- Reflection, evaluation.
Approaches to the identification, development, distribution and measurement of knowledge
- Introduction of knowledge management: best practice examples.
- Knowledge acquisition/case work, storytelling, documentation.
- Measurement and evaluation of knowledge.
- Current trends, overview of selected technologies.
- Possibilities of generative AI tools.
- Opportunities and problems.
Exercises: Typical tasks in the company
- Using case studies, you will identify problems in dealing with knowledge in an organization and develop proposals for solutions.
- In a subsequent reflection, you will work out possibilities for your own company.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
- They deal with the fields of action of modern knowledge management - from the individual employee to the entire organization.
- You will learn about knowledge management tools and methods that are quick and easy to implement.
- You will develop options for transferring these into your own company practice.
- You will learn how knowledge and experience can be identified, developed and shared within your company.
- You will have the opportunity to exchange experiences, best practices and challenges within the learning group.
- You will receive checklists and suggestions that you can use for effective and efficient knowledge management in your company.
Methods
Self-study units: Basics, methods, case studies, tips for reflection; webinars: experts, exchange of experiences; preparation for transfer; community: exchange, discussion, links and resources.
Recommended for
Executives and specialists, HR manager, HR managers, HR professionals, HR officers, project managers and coordinators, knowledge managers, people coaches.
Attendees comments
"Lectures and presentations of the highest quality."

"I particularly liked the exchange with the participants and the documents provided. Overall competent handling."

Seminar evaluation for "Knowledge management as a competitive advantage"







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