- Personal experiences and challenges in knowledge management.
- Fundamentals and development of knowledge management.
- Structure and sequence of the training: self-learning media, web talks and practical transfer.
- Fundamentals, objectives and development of knowledge management.
Levels of knowledge management (personal, strategic, operational).
- Impulse on knowledge management methods.
- Practical experience and exchange.
- Develop your own operational concept with the help of a learning partnership.
- Implementation in everyday (professional) life - transfer to your own organization.
- Reflection.
- Presentation of your own application concept.
- Open questions, exchange and networking.
- Securing an active and sustainable knowledge culture - opportunities and risks.
Contents
Basics
- What is knowledge?
- Why "manage" knowledge?
- Capture knowledge resources in the organization.
- Identify individual knowledge.
- Learning, knowledge and skills.
- Measuring and evaluating knowledge.
- Sharing knowledge and experience.
- Digital, network-supported knowledge management.
- Changes in knowledge management through artificial intelligence.
Comparison with your own company
- Typical knowledge-related problems.
- Reflection, evaluation.
Approaches to the identification, development, distribution and measurement of knowledge
- Introduction of knowledge management: best practice examples.
- Knowledge acquisition/case work, storytelling, documentation.
- Measurement and evaluation of knowledge.
- Current trends, overview of selected technologies.
- Possibilities of generative AI tools.
- Opportunities and problems.
Exercises: Typical tasks in the company
- Using case studies, identify problems in dealing with knowledge in an organization and develop proposals for solutions.
- In a subsequent reflection, possibilities for your own company are developed.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- To deal with the fields of action of modern knowledge management - from the individual employee to the entire organization.
- Get to know knowledge management tools and methods that are quick and easy to implement.
- Possibilities for transferring the transfer into operational practice.
- Learn how knowledge and experience can be identified, developed and shared within the company.
- Use opportunities to exchange experiences, best practices and challenges within the learning group.
- Receive checklists and suggestions that can be used for effective and efficient knowledge management in the company.
Methods
Self-study units: Basics, methods, case studies, tips for reflection; webinars: experts, exchange of experiences; preparation for transfer; community: exchange, discussion, links and resources.
Recommended for
Executives and specialists, HR manager, HR managers, HR professionals, HR officers, project managers and coordinators, knowledge managers, people coaches.
Attendees comments
"Lectures and presentations of the highest quality."

"I particularly liked the exchange with the participants and the documents provided. Overall competent handling."

Seminar evaluation for "Knowledge management as a competitive advantage"







Start dates and details

