Crash course: Understanding, motivating and leading Gen Y and Z

Generations Y and Z - a look into practice

• Challenges and resistance in day-to-day management.
• Areas of tension within the generations.
• Myths.

Generation-appropriate management behavior

• Effective and authentic leadership of Gen Y and Gen Z.
• Use of different leadership approaches such as collaborative leadership, participative leadership and situational leadership.
• Identify the profiles, potential, strengths and motivations of individual Gen Y and Z employees and utilize them for the team.
• Successfully delegating to Gen Y and Z employees.
• Coaching and mentoring as management tools.
• Clarity and adaptation of different roles of a manager.

Communication and collaboration

• How do I create direct, open and authentic communication?
• The use of technology for effective communication.
• Communication in change processes.
• Conflict management - dealing with misunderstandings and conflicts in a multigenerational workforce.
• How you deal with difficult situations and employees.
• Methods to promote self-organization and empowerment.
• Promote integration and cooperation between different age groups.