Do you know this too? Someone behaves inappropriately, delivers a poor performance or impresses you with exceptional work - and you think: "I should actually give feedback on that!"
How do you address difficult issues clearly? But how do you show appreciation without going over the top? A successful feedback session requires more than sensitivity. Get to know practical tools and strategies for giving and receiving feedback in a targeted and effective way.
Choose from these topics:
Feedback basics
- Why feedback is important and what value it has.
- Goals and limits: What feedback can - and cannot - achieve.
- Perception, interpretation, evaluation: Watch out for hasty judgments and mental pigeonholes!
- Perception filters and their effect: examples and reflection to better understand them.
- Self-perception and perception of others.
- Typical feedback mistakes and how to avoid them.
Challenging situations for feedback
- Addressing emotionally difficult topics objectively: how to succeed.
- Feedback for colleagues, superiors or in the team: What you should and shouldn't do.
Feedback in practice
- The right balance: Be honest and friendly at the same time.
- Speak clearly without hurting.
- Show appreciation and recognition - but remain authentic.
- Formulations, strategies and tips for feedback discussions.
Dealing with feedback to you
- Receive and use constructive feedback.
- Actively ask for feedback: This is how you create opportunities for further development.
- Dealing with unfair criticism: Don't let it upset you.
What is individual training?
Tailor the individual training to your needs.
The content of our seminars, which have been tried and tested over many years, serves as the basis for the design of your personal one-to-one training. You have the opportunity to discuss the content, focus and time allocation of the four hours with your trainer in advance.
The individual training course will be held online within 3 months of booking. The appointments can be carried out in one appointment of 4 hours or in 2 appointments of 2 hours each.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
The attendees
- learn immediately applicable and tried-and-tested methods for giving and receiving feedback in this individual training course.
- can distinguish between perception, effect, interpretation and evaluation and formulate them accordingly.
- can use checklists to describe their observations in the form of high-quality, meaningful descriptions.
- know the psychological background to communication, which you can use to communicate constructively, authentically and effectively.
- vary the methodical structure of critical feedback depending on the target person.
- recognize manipulation strategies relating to the topics of "recognition, appreciation and criticism" and can counter these effectively.
- express the factual and emotional components of criticism in a targeted manner.
- learn how to accept feedback correctly.
The:Die trainer focuses exclusively on you and takes your individual needs into account.
The individual training is shorter than the open seminars, but more individual and intensive.
Methods
Individual training, theoretical input, practical cases, exercises, feedback.
Recommended for
All employees and managers who live or want to live a good feedback culture in their company.