Giving and receiving feedback professionally

Communication training for better collaboration

This training is held in German.
"You should give some feedback!" is what people say when employees, colleagues or superiors display unacceptable behavior or when a performance is not okay or particularly good. How do you express appreciation without it sounding like "adulation"? How do you address unpleasant things? For a feedback discussion to achieve the desired success on both sides, tact alone is not enough. Get to know practical tools and strategies for giving and receiving effective and targeted feedback.

Contents

Goals of feedback

  • Why feedback can be so valuable.
  • Goals and limits: What feedback can and cannot achieve.

Perception, interpretation, evaluation: Beware of the notorious drawers!

  • Perception filters and their astonishing effect: examples and self-reflection.
  • Exercises for self-perception and perception of others.

Feedback: strategies, tools, checklists

  • Stumbling blocks on the way to good feedback and how to avoid them.
  • "How can you say that?" - remain objective even when dealing with emotional topics.
  • Feedback for employees or bosses, on a collegial level, in a team: dos and don`ts.

Feedback in practice

  • Maintain a balance between honesty and friendliness.
  • Speak clearly without offending.
  • Appreciation, praise and recognition - but without exaggeration, please!
  • Exercises for practical situations: Strategies, formulations, tips.

Accept feedback with confidence

  • Receive constructive feedback with confidence.
  • Asking for feedback: possibilities and opportunities.
  • "I won't let that get to me!" - Dealing with unfair feedback.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

In this intensive seminar you will learn

  • to observe and analyze behaviors, interactions and conditions in detail.
  • to make and formulate the precise distinction between perception, effect, interpretation and evaluation.
  • use checklists to reproduce your observations in the form of high-quality, meaningful descriptions.
  • know the psychological background to communication, which you can use to communicate constructively, authentically and effectively.
  • expand your vocabulary in a targeted way.
  • vary the methodical structure of critical feedback depending on the target person.
  • Recognize and effectively counter manipulation strategies around the topics of "recognition, appreciation and criticism".
  • verbalize the factual and emotional components of criticism in a targeted manner.
  • how to accept feedback correctly.

Methods

Training with workshop character and many case studies, role plays, individual and group work, critical discussions, systemic consulting strategies and behavioral training for implementation in practice, integration of practical examples.

Recommended for

All Employees and managers who live or want to live a good feedback culture in their company.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Giving and receiving feedback professionally"

Attendees comments

"The speaker's fresh and dynamic presentation style made the training very lively. The pleasant group size made it possible to implement the seminar content very well in practical exercises."

Nicole Westphal
BNP Paribas S.A. Germany Branch

"I particularly liked the well-founded explanations followed by examples that were deepened in group work."

Andreas Wichmann
REWE Digital

"I particularly liked the friendly seminar atmosphere, that it was continuously interesting and very structured. You could understand everything and my expectations were stringently included and fulfilled."

Anja Kaufmann
bofrost*

"I can recommend the training because my expectations were met and there was a pleasant learning atmosphere."

Ina Biesel
Association of Public Insurers

Seminar evaluation for "Giving and receiving feedback professionally"

4.7 from 5
with 290 reviews
training content:
4.5
Content comprehensibility:
4.7
Practical relevance:
4.6
Trainer expertise:
4.8
Participant orientation:
4.9
Method variety:
4.6
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Giving and receiving feedback

Few people are born with the art of giving good feedback - it's a balancing act. It is therefore not surprising that a lot of things are given under the label of "feedback" that have nothing to do with constructive criticism: From evaluations to judgments to wishful thinking. But giving and receiving good feedback can and [...]

Learn more here

Feedback interview: It's all about asking the right questions

The annual review is approaching, a quick glance at the file - what was the employee's name again? It's time to move away from the rigid meeting with a virtual stranger, which takes place once a year and is more like a payroll run. Hook it and move on to the next point - there is little room for speech and counter-speech. What questions [...]

Learn more here

Articles, interviews or whitepapers on the topic

Giving and receiving feedback

Few people are born with the art of giving good feedback - it's a balancing act. It is therefore not surprising that a lot of things are given under the label of "feedback" that have nothing to do with constructive criticism: From evaluations to judgments to wishful thinking. But giving and receiving good feedback can and [...]

Learn more here

Feedback interview: It's all about asking the right questions

The annual review is approaching, a quick glance at the file - what was the employee's name again? It's time to move away from the rigid meeting with a virtual stranger, which takes place once a year and is more like a payroll run. Hook it and move on to the next point - there is little room for speech and counter-speech. What questions [...]

Learn more here

 

IDGs and SDGs

 

Learning and shaping a sustainable future

Appreciative feedback and friendly interaction are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you will also be contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.

 

On-site training together
Booking number
7955
€ 1.540,- plus VAT
2 days
in 7 locations
7 Events
German
In-person trainings
Joint online training
Booking number
33030
€ 1.540,- plus VAT
2 days
Online
on 05.05.2026
German
Live online events
Train several employees internally
Pricing upon request
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  • Cost advantage from 5 participants
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2 days
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23.06.2025
Düsseldorf
Booking number: 7955
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
voco Düsseldorf Seestern
voco Düsseldorf Seestern
Fritz-Vomfelde-Str. 38, 40547 Düsseldorf
Room rate: € 119,71 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Monday, 23.06.2025

09:00 am - 5:00 pm

Tuesday, 24.06.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

25.09.2025
Hamburg
Booking number: 7955
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Arcotel Rubin
Arcotel Rubin
Steindamm 63, 20099 Hamburg
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Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 25.09.2025

09:00 am - 5:00 pm

Friday, 26.09.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

29.10.2025
Frankfurt a. M./Bad Nauheim
Booking number: 7955
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
DOLCE Hotels & Resorts Bad Nauheim
DOLCE Hotels & Resorts Bad Nauheim
Elvis-Presley-Platz 1, 61231 Frankfurt a. M./Bad Nauheim
Room rate: € 144,39 plus VAT.
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Train tickets to this event starting at € 51,90.
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Wednesday, 29.10.2025

09:00 am - 5:00 pm

Thursday, 30.10.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

16.12.2025
Berlin
Booking number: 7955
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
andel's by Vienna House
andel's by Vienna House
Landsberger Allee 106, 10369 Berlin
Room rate: € 159,61 plus VAT.
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Limited number of participants

Tuesday, 16.12.2025

09:00 am - 5:00 pm

Wednesday, 17.12.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

03.02.2026
Stuttgart
Booking number: 7955
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Park Inn
Hauptstätter Str. 147, 70178 Stuttgart
Room rate: € 125,33 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 03.02.2026

09:00 am - 5:00 pm

Wednesday, 04.02.2026

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

05.05.2026
Live-Online
Booking number: 33030
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
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We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Tuesday, 05.05.2026

09:00 am - 5:00 pm

Wednesday, 06.05.2026

09:00 am - 5:00 pm

08.06.2026
Düsseldorf
Booking number: 7955
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Novotel City West
Novotel City West
Niederkasseler Lohweg 179, 40547 Düsseldorf
Room rate: € 126,65 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Monday, 08.06.2026

09:00 am - 5:00 pm

Tuesday, 09.06.2026

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

03.09.2026
Hamburg
Booking number: 7955
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof
Wöhlerstr. 2, 22113 Hamburg
Room rate: € 124,94 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 03.09.2026

09:00 am - 5:00 pm

Friday, 04.09.2026

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Sufficient places are still free.
Don't wait too long to book.
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The next booking ensures this course will take place
Booking number: 7955
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Booking number: 33030
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
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