Contents
What does complex mean?
- What is characteristic of complexity?
- Characteristics of complex issues - differences to complicated ones.
- Recognize drivers of complexity.
- Distinguish between subjectively perceived and objective complexity.
- Different mindsets in dealing with complexity.
- How can complexity in thought and action be better addressed?
- The role of the team in coping - using collective assessments.
Practical solutions for complex problems and situations
- Methods for dealing with complexity appropriately - and how best to use them.
- Capturing the complex reality: analysis tools.
- Make targeted use of iterative and agile methods.
- Analyze and recognize cause and effect relationships.
- Goal development with a high willingness to change in the system.
- Development of alternatives and decision-making.
Stumbling blocks in dealing with complexity
- Abundance of information: the difficulty of distinguishing relevant data from available data.
- Simplification strategies: Actionism and promises of simplification - complexity cannot be simplified or reduced.
- Symptoms of groupthink: The role of the team in tackling complex problems - neglecting different mindsets.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You can maintain an overview of confusing and complex problems.
- You will learn about the characteristic features of complex situations.
- You model, analyze and process complex interrelationships from your field of work and activity.
- They develop suitable control strategies.
- You will become robust in tackling complex processes and moderating in committees.
- You will learn how to adopt different levels of observation in complex contexts.
- They know about the advantages of smart networking and collective intelligence.
- You can see that methodical approaches make it possible to deal with complexity.
Methods
trainer, working on own case studies, discussion, individual and group work, self-reflection.
Recommended for
Specialists and managers, young professionals, project employees, Employees who want to maintain an overview despite diverse processes, structures and rapid changes in the company.
Further recommendations for "Mastering complexity: Acting with confidence"
Make decisions quickly and confidently
Concentration training: work efficiently, increase motivation, gain time
From wanting to do to doing - increasing your own implementation skills
I've got it under control: How I organize myself, my time and my workplace
Focus on time management: working even more successfully in a digital world
Attendees comments
"Combine a little mental exercise with the knowledge of great thinkers, add common sense, balance this with a little practical relevance and experience and ask the trainer. You get wonderful tools with which you can approach the topic without getting bogged down in management jargon. Thank you very much for a helpful training!"

"I particularly liked the liveliness of the seminar: Great mix between lecture, group work and videos!"

Seminar evaluation for "Mastering complexity: acting with confidence"







Learning and shaping a sustainable future
Understanding and dealing with complexity are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you will also be contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations' Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
5463
Start dates and details

Tuesday, 08.07.2025
09:00 am - 5:00 pm
Wednesday, 09.07.2025
08:30 am - 4:30 pm
Thursday, 04.09.2025
09:00 am - 5:00 pm
Friday, 05.09.2025
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Monday, 27.10.2025
09:00 am - 5:00 pm
Tuesday, 28.10.2025
08:30 am - 4:30 pm
Wednesday, 03.12.2025
09:00 am - 5:00 pm
Thursday, 04.12.2025
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 02.03.2026
09:00 am - 5:00 pm
Tuesday, 03.03.2026
08:30 am - 4:30 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.