Conversation training for managers

Framework conditions for successful communication as a manager

• How can I make the most of my personal circumstances?
• Observe your own understanding of your role in practice.
• From agenda to goal setting: How to prepare for professional conversations.
• We look at how you can confidently conduct conversations as a manager.
• We consider success factors for discussions with sustainable results.

Successful conversation

• Observe the phases of a conversation.
• The big picture: From attitude to questioning techniques.
• You will learn about the levels of communication.
• The basics of effective communication: listening and contact tuning in" to the contact .
• How can I make an impact and remain authentic?
• Optimize your individual communication style.

Effective communication tools

• Constructive communication: We develop joint strategies for different interests.
• The comparison of self-image and external image.
• Changing the level: metacommunication.
• How can I give and receive constructive feedback and broaden perspectives?

Difficult conversational situations

• Addressing unpleasant topics - what do I want and what do I need?
• We look at how you can conduct conversations in situations where there are differences of opinion.
• Dealing with difficult negotiating partners.
• Keep your distance – maintain an overview: How you can (re)gain freedom of action.
• How can I use resistance and conflicts?

Your real-life cases from your everyday work are welcome—feel free to bring your practical cases to the training . This also ensures that you can transfer what you learn to your practice.