Contents
Framework conditions for successful communication as a manager
- Use my personal prerequisites.
- Observe your own understanding of your role in practice.
- From agenda to formulating objectives: professional meeting preparation.
- Conduct conversations confidently as a manager.
- Success factors for discussions with sustainable results.
Successful conversation
- Observe the phases of a conversation.
- From posture to questioning technique.
- The levels of communication.
- Basics of effective conversation: listening and "tuning in" to the contact .
- Make an impact and remain authentic.
- Optimize the individual communication style.
Effective communication tools
- Constructive communication: developing joint strategies for different interests.
- Comparison of self-image and external image.
- Changing the level: metacommunication.
- Giving and accepting feedback, broadening perspectives.
Difficult conversational situations
- Addressing unpleasant topics - what do I want and what do I need?
- Conducting discussions in the field of conflicting opinions.
- Dealing with difficult negotiating partners.
- Keep your distance - maintain an overview: (Re)conquering freedom of action.
- Use resistance and conflicts.
Work on your own practical cases and ensure transfer to your work situation.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You will learn how to effectively plan and conduct typical conversations in your management position.
- You reflect on and optimize your communication skills.
- You can better assess your contacts and react flexibly to different conversational situations.
- You will learn how to deal authentically with resistance and unpleasant conversational situations.
- You benefit from a constructive exchange of experience with other managers.
Concrete practical situations can be used to gain lasting insights and "aha" experiences. Targeted and guided exchange of experience is supported with proven models and tools.
Methods
Theory input, practical exercises, practical case work, individual and group work, role plays, feedback from trainer and group, formation of learning groups.
Recommended for
Managers with initial management experience who would like to reflect on and develop their communication skills using their own practical cases.
Further recommendations for "Conversation training for managers"
Attendees comments
I particularly liked the lecturer, the team and the practical exercises - little theory and lots of practice.
I particularly liked the high level of practical relevance and the pleasantly relaxed yet competent and serious manner of the speaker.
Seminar evaluation for "Conversation training for managers"
Start dates and details
Thursday, 03.07.2025
09:00 am - 5:30 pm
Friday, 04.07.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 14.07.2025
09:00 am - 5:30 pm
Tuesday, 15.07.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Wednesday, 17.09.2025
09:00 am - 5:30 pm
Thursday, 18.09.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 23.10.2025
09:00 am - 5:30 pm
Friday, 24.10.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 17.11.2025
09:00 am - 5:30 pm
Tuesday, 18.11.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 11.12.2025
09:00 am - 5:30 pm
Friday, 12.12.2025
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 03.02.2026
09:00 am - 5:30 pm
Wednesday, 04.02.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 24.03.2026
09:00 am - 5:30 pm
Wednesday, 25.03.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 23.04.2026
09:00 am - 5:30 pm
Friday, 24.04.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 19.05.2026
09:00 am - 5:30 pm
Wednesday, 20.05.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Monday, 22.06.2026
09:00 am - 5:30 pm
Tuesday, 23.06.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Tuesday, 07.07.2026
09:00 am - 5:30 pm
Wednesday, 08.07.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 17.09.2026
09:00 am - 5:30 pm
Friday, 18.09.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Thursday, 08.10.2026
09:00 am - 5:30 pm
Friday, 09.10.2026
09:00 am - 4:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Training is guaranteed to take placeThe next booking ensures this course will take placeThe participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
About us - The Haufe Akademie
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Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
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