training
This training is held in German.
Write clear, simple texts! Use the principles of simple language to formulate comprehensible product descriptions, letters and more. This reduces queries, strengthens customer loyalty and improves your company image. Communication also works better internally - especially with colleagues and non-German-speaking employees. This results in fewer misunderstandings. Apply what you have learned directly to the texts you bring with you to the training.
Contents
Introduction to the topic of simple language
- Understanding the basics of simple language.
- The importance and benefits of plain language for companies.
- Useful fields of application and limits.
- Key factors for clear and understandable communication.
Best Practice Simple Language
- Standards of plain language.
- Strategies for overcoming language barriers.
- Practical examples from various sectors, such as instructions or tenant letters.
- Recommendations and best practices as well as tips for implementation on the job.
What's in it for your company
- Gain new customers by removing communication barriers.
- effectively supportcustomers with the right communication.
- Improved image through social responsibility.
- Promote exchange among employees and participation - through clear internal communication.
- Reduce costs through clear communication.
- Contribution to an inclusive corporate culture.
Practical transfer "Bring your text":
- Bring your own texts and practise translating them into Simple Language - directly during the training.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- The principles of simple language make even complex content easy to understand.
- Language barriers are overcome through targeted strategies.
- Clear messages increase reach and minimize misunderstandings.
- An inclusive communication environment is created, which is important for many industries.
- Implementing what you have learned improves the quality of communication in the long term.
Methods
experts, step-by-step instructions, best-practice examples, interactive practice of texts you have brought with you with individual feedback as well as discussion and exchange of experiences.
Recommended for
Employees from companies or public authorities who want to make their communication accessible, inclusive and understandable. Use plain language to convey complex content simply and break down communication barriers!
Further recommendations for "Simple language in business: writing clear and understandable texts"
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