Communication training I

The basics of interviewing

Training
This training is held in German.
Learn how to communicate convincingly using tried-and-tested conversation techniques. You will be able to confidently steer even special conversational situations to the desired result - whether in contact with colleagues, managers or customers. It is often the little things that determine whether a conversation is satisfactory for both sides. A constructive, respectful atmosphere is just as important as professional preparation and critical reflection on your own communication style.

Contents

THE introductory seminar with over 4,000 participants so far!

Communication basics 

  • Communication models: different approaches. 
  • Leading with questions. 
  • Differences in the factual and relationship level. 
  • Understanding before being understood: The technique of active listening. 
  • I-messages: Using feedback skillfully. 

Self-image - external image: developing your personal impact 

  • Recognize and develop your own communication style. 
  • How much of what I say gets through? 
  • Using voice and body language effectively. 

Targeted interview preparation 

  • The inner attitude and mental preparation for the interview. 
  • The goal of the conversation: What should be achieved? 
  • Create the conditions for a successful conversation. 

Use targeted conversation techniques 

  • Communicate information clearly and minimize information loss. 
  • Structure and a common thread: Managing conversations with confidence. 
  • Use the appropriate means of communication depending on the situation. 
  • Dealing confidently with misunderstandings or resistance. 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

  • You will learn how to systematically prepare, structure and manage meetings.
  • You will practise specific conversation situations from your day-to-day work and receive practical tips on how to improve your conversation skills.
  • You will practise new conversation techniques that will help you present yourself confidently and find the right tone.
  • You take the floor at important moments and confidently come to the fore.
  • You will deepen the basics of conversation management both theoretically and practically in order to reflect on your own communication behavior.

 

Methods

The training is based on a balanced mix of interactive conversation and behavioral exercises, practical role plays and individual reflection and feedback. In addition, participants work on their own case studies. 

Tool

The following third-party tool can be used in the event:

Recommended for

Specialists and managers and all employees who want to review and optimize their conversation skills.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Verbal communication - 7 ways out of communication traps

Communication traps in verbal communication occur again and again. Afterwards, you ask yourself: "Why did I say yes prematurely again, even though I wanted to say no this time? Why didn't I say anything instead of countering with a repartee? Once again I'm missing the necessary information, why didn't I ask more precise questions?". Sometimes the necessary "flash of inspiration" is missing. But [...]

Learn more here

Efficient interviewing: the interview guide

How often have you reproached yourself in a conversation that you should have anticipated a certain objection from your conversation partner? Because a certain counter-argument was obvious in this topic? Perhaps you are annoyed that you have made it a priority to be present at every meeting today or that your customers immediately [...].

Learn more here

Articles, interviews or whitepapers on the topic

Verbal communication - 7 ways out of communication traps

Communication traps in verbal communication occur again and again. Afterwards, you ask yourself: "Why did I say yes prematurely again, even though I wanted to say no this time? Why didn't I say anything instead of countering with a repartee? Once again I'm missing the necessary information, why didn't I ask more precise questions?". Sometimes the necessary "flash of inspiration" is missing. But [...]

Learn more here

Efficient interviewing: the interview guide

How often have you reproached yourself in a conversation that you should have anticipated a certain objection from your conversation partner? Because a certain counter-argument was obvious in this topic? Perhaps you are annoyed that you have made it a priority to be present at every meeting today or that your customers immediately [...].

Learn more here

Questions about the seminar content

You will learn systematic conversation techniques that will help you prepare for conversations better, steer them consciously, and conclude them confidently. Through practical exercises and reflection on your previous communication style, you will become more confident in striking the right tone, even in challenging situations.

During training, you will practice active listening techniques such as mirroring statements and asking targeted questions so that you can better understand your counterpart's concerns and respond appropriately. These techniques can be used directly in meetings, feedback discussions, and customer contacts.

When you understand your own style better, you realize how others perceive you. This creates the basis for improving your impact in a targeted manner, avoiding misunderstandings, and communicating with greater empathy, especially in team or leadership situations.

 

Many exercises in the training are based on real-life professional situations. You can apply the techniques immediately after the training, for example in team meetings, customer meetings, or employee appraisals, to make your communication more efficient and targeted.

The training emphasizes future-oriented skills such as conscious understanding and authentic expression, which are becoming increasingly important in a diverse working environment. These skills not only strengthen individual performance, but also contribute to a constructive corporate culture.

 

IDGs and SDGs

 

Learning and shaping a sustainable future

An inner open attitude and consciously understanding and being understood are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you are also contributing to a sustainable future. This is because the IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.

 

On-site training together
Booking number
8182
€ 1.590,- plus VAT
2 days
in 31 locations
47 Events
German
In-person trainings
Joint online training
Booking number
32009
€ 1.590,- plus VAT
2 days
Online
8 Events
German
Live online events
Train several employees
Price upon request
2 days
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  • Direct application in practice
  • Efficient use of time and resources
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Ratings and feedback from our participants

4.6
2,964 reviews
training content:
4.5
Content comprehensibility:
4.7
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.6
Sat
Sükran Hilal Özcan
Confirmed participation
Sprint Sanierung GmbH
Overall, the communication training was very successful. One particularly positive aspect was the seminar’s comfortable and well-paced duration. It never felt too long or tedious. I also really appreciated that it training a traditional, purely lecture-based training . Instead, there was a strong emphasis on discussion and active participation. The integrated discussion rounds brought the topic to life and allowed us to share our own experiences and learn from one another. Overall, the training was varied, practical, and consistently engaging. Thank you very much for the valuable and inspiring session.
SM
Sven Merkel
Confirmed participation
Swarco Traffic Systems, Inc.
The training very well-structured, and the theoretical and practical components were very well balanced.
SK
Serkan Kasap
Confirmed participation
E.Vita, LLC
In the “Communication Training I” course, you’ll learn the art of speech and the magic of listening. When these two come together, something wonderful happens.
Ariana
Confirmed participation
Celonic Deutschland GmbH & Co. KG
It's worth taking a communication training course because you learn so much from both the instructor and the other participants.
PB
Peter Busch
Confirmed participation
MWB Fahrzeugtechnik GmbH
The practical examples and the interaction between the participants were remarkable.
FW
Fanny Wetzl
Confirmed participation
Hauff-Technik GmbH & Co. KG
I particularly liked the fact that we were guided through the training in a very well-structured way. It was always challenging, but not overwhelming. There was a high level of practical relevance and lots of practical examples that could be practiced directly in group work. The trainer has a great way of engaging with people and communicating complex issues in an understandable way. I am very enthusiastic and satisfied with the training. Many thanks for that!
CG
Clemens Grünfelder
Confirmed participation
SPIEGEL TV Geschichte + Wissen GmbH & Co. KG
I found the practical exercises and the critique sessions with video analysis particularly helpful."
KG
Kerstin Geiß
Confirmed participation
Autoneum Germany GmbH
I have felt comfortable at all Haufe Akademie training courses so far and have gone home with many good insights.
MK
Mira Kober
Confirmed participation
Primavera Life GmbH
I particularly liked the practical case studies with video recording and subsequent analysis.
KG
Kerstin Geiß
Confirmed participation
Autoneum Germany GmbH
I particularly liked the way the training was presented.
OM
Oliver Manheller
Confirmed participation
DEG Impact GmbH
The training I training was very enriching and insightful. The role-playing and panel exercises in particular impressively reflected certain everyday situations. Our trainer Alexander conveyed the content and techniques professionally and clearly, challenging us repeatedly but never forcing us. This created a very pleasant and friendly atmosphere. I highly recommend this course for a detailed overview of the basics of successful communication. I would gladly attend again!

Start dates and details

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18.05.2026
Munich
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 18.05.2026

09:30 am - 5:30 pm

Tuesday, 19.05.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

04.06.2026
Berlin
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
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Days & Times
2 days
Limited number of participants

Thursday, 04.06.2026

09:30 am - 5:30 pm

Friday, 05.06.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

09.06.2026
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Tuesday, 09.06.2026

09:30 am - 5:30 pm

Wednesday, 10.06.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

11.06.2026
Düsseldorf/Hilden
Booking number: 8182
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€ 1,892.10 incl. VAT.
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Thursday, 11.06.2026

09:30 am - 5:30 pm

Friday, 12.06.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

24.06.2026
Hamburg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
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2 days
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Wednesday, 24.06.2026

09:30 am - 5:30 pm

Thursday, 25.06.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

09.07.2026
Fribourg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
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Days & Times
2 days
Limited number of participants

Thursday, 09.07.2026

09:30 am - 5:30 pm

Friday, 10.07.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

20.07.2026
Frankfurt a. M./Sulzbach (Taunus)
Booking number: 8182
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Monday, 20.07.2026

09:30 am - 5:30 pm

Tuesday, 21.07.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

30.07.2026
Berlin
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
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Days & Times
2 days
Limited number of participants

Thursday, 30.07.2026

09:30 am - 5:30 pm

Friday, 31.07.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

12.08.2026
Munich
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
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Days & Times
2 days
Limited number of participants

Wednesday, 12.08.2026

09:30 am - 5:30 pm

Thursday, 13.08.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

20.08.2026
Cologne
Haufe Summer Academy
Booking number: 8182
€ 1.590,- plus VAT.
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2 days
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Thursday, 20.08.2026

09:30 am - 5:30 pm

Friday, 21.08.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

Haufe Summer AcademySummer Academy
Enjoy a variety of activities during the free social program: After the training ends, you can wind down the summer evening in a relaxed atmosphere. We’ve planned some great evening events just for you—perfect for relaxing, having fun, and networking—so stay tuned.
31.08.2026
Leipzig
Booking number: 8182
€ 1.590,- plus VAT.
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2 days
Limited number of participants

Monday, 31.08.2026

09:30 am - 5:30 pm

Tuesday, 01.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

07.09.2026
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 07.09.2026

09:30 am - 5:30 pm

Tuesday, 08.09.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

10.09.2026
Stuttgart
Booking number: 8182
€ 1.590,- plus VAT.
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2 days
Limited number of participants

Thursday, 10.09.2026

09:30 am - 5:30 pm

Friday, 11.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

21.09.2026
Hamburg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Days & Times
2 days
Limited number of participants

Monday, 21.09.2026

09:30 am - 5:30 pm

Tuesday, 22.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

30.09.2026
Frankfurt a. M./Offenbach
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
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Days & Times
2 days
Limited number of participants

Wednesday, 30.09.2026

09:30 am - 5:30 pm

Thursday, 01.10.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

05.10.2026
Berlin
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 05.10.2026

09:30 am - 5:30 pm

Tuesday, 06.10.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

12.10.2026
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 12.10.2026

09:30 am - 5:30 pm

Tuesday, 13.10.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

15.10.2026
Düsseldorf
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Days & Times
2 days
Limited number of participants

Thursday, 15.10.2026

09:30 am - 5:30 pm

Friday, 16.10.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

19.10.2026
Munich
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 19.10.2026

09:30 am - 5:30 pm

Tuesday, 20.10.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

27.10.2026
Fribourg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Tuesday, 27.10.2026

09:30 am - 5:30 pm

Wednesday, 28.10.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

02.11.2026
Hamburg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Days & Times
2 days
Limited number of participants

Monday, 02.11.2026

09:30 am - 5:30 pm

Tuesday, 03.11.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

05.11.2026
Cologne
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 05.11.2026

09:30 am - 5:30 pm

Friday, 06.11.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

12.11.2026
Stuttgart
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 12.11.2026

09:30 am - 5:30 pm

Friday, 13.11.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

19.11.2026
Mannheim
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Days & Times
2 days
Limited number of participants

Thursday, 19.11.2026

09:30 am - 5:30 pm

Friday, 20.11.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

30.11.2026
Berlin
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 30.11.2026

09:30 am - 5:30 pm

Tuesday, 01.12.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

03.12.2026
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Thursday, 03.12.2026

09:30 am - 5:30 pm

Friday, 04.12.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

07.12.2026
Frankfurt a. M./Eschborn
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 07.12.2026

09:30 am - 5:30 pm

Tuesday, 08.12.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

14.12.2026
Munich/Feldkirchen
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
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Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 14.12.2026

09:30 am - 5:30 pm

Tuesday, 15.12.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

18.01.2027
Hamburg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 18.01.2027

09:30 am - 5:30 pm

Tuesday, 19.01.2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

28.01.2027
Düsseldorf/Hilden
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 28.01.2027

09:30 am - 5:30 pm

Friday, 29.01.2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

01.02.2027
Stuttgart
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 01.02.2027

09:30 am - 5:30 pm

Tuesday, 02.02.2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

08.02.2027
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 08.02.2027

09:30 am - 5:30 pm

Tuesday, 09.02.2027

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

15.02.2027
Berlin
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 15.02.2027

09:30 am - 5:30 pm

Tuesday, 16.02.2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

25.02.2027
Dortmund
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 25.02.2027

09:30 am - 5:30 pm

Friday, 26.02.2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

01.03.2027
Frankfurt a. M./Offenbach
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 01.03.2027

09:30 am - 5:30 pm

Tuesday, 02.03.2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

17.03.2027
Munich
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Wednesday, 17.03.2027

09:30 am - 5:30 pm

Thursday, 18.03.2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

22.03.2027
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 22.03.2027

09:30 am - 5:30 pm

Tuesday, 23.03.2027

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

15.04.2027
Hamburg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, April 15, 2027

09:30 am - 5:30 pm

Friday, April 16, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

19.04.2027
Düsseldorf
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, April 19, 2027

09:30 am - 5:30 pm

Tuesday, April 20, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

22.04.2027
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Thursday, 22.04.2027

09:30 am - 5:30 pm

Friday, 23.04.2027

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

11.05.2027
Berlin
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Tuesday, May 11, 2027

09:30 am - 5:30 pm

Wednesday, May 12, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

24.05.2027
Stuttgart/Gerlingen
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, May 24, 2027

09:30 am - 5:30 pm

Tuesday, May 25, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

31.05.2027
Hamburg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, May 31, 2027

09:30 am - 5:30 pm

Tuesday, June 1, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

10.06.2027
Munich
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, June 10, 2027

09:30 am - 5:30 pm

Friday, June 11, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

17.06.2027
Fribourg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, June 17, 2027

09:30 am - 5:30 pm

Friday, June 18, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

28.06.2027
Berlin
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, June 28, 2027

09:30 am - 5:30 pm

Tuesday, June 29, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

15.07.2027
Dortmund
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, July 15, 2027

09:30 am - 5:30 pm

Friday, July 16, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

26.07.2027
Stuttgart
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, July 26, 2027

09:30 am - 5:30 pm

Tuesday, July 27, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

03.08.2027
Cologne
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Tuesday, August 3, 2027

09:30 am - 5:30 pm

Wednesday, August 4, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

16.08.2027
Hamburg
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, August 16, 2027

09:30 am - 5:30 pm

Tuesday, August 17, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

26.08.2027
Munich
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, August 26, 2027

09:30 am - 5:30 pm

Friday, August 27, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

30.08.2027
Dortmund
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, August 30, 2027

09:30 am - 5:30 pm

Tuesday, August 31, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

09.09.2027
Live-Online
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Thursday, September 9, 2027

09:30 am - 5:30 pm

Friday, September 10, 2027

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

13.09.2027
Wiesbaden
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, September 13, 2027

09:30 am - 5:30 pm

Tuesday, September 14, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

23.09.2027
Stuttgart
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, September 23, 2027

09:30 am - 5:30 pm

Friday, September 24, 2027

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
The next booking ensures this course will take place
Part of the Summer Academy
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Plan course
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Plan course
2 days
Limited number of participants

incl. pocket guide "Conversation techniques"

Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
in-house training for several employees
optimally customized to your own needs
directly on site or online - save time and travel costs
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

About us - The Haufe Akademie

Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.

Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.

A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.

Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.

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620,000+ apprentices per year
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2,600+ trainers and coaches
18,000+ training courses held per year
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Stephanie Göpfert

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Questions & Answers

In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.