Personal and Social Skills
Training
4.6   (2720)

Communication training I

The basics of interviewing

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This training is held in German.
Learn how to communicate convincingly using tried-and-tested conversation techniques. You will be able to confidently steer even special conversational situations to the desired result - whether in contact with colleagues, managers or customers. It is often the small details that determine whether a conversation is satisfactory for both sides. A constructive, respectful atmosphere is just as important as professional preparation and critical reflection on your own communication style.

Contents

THE basic seminar: already over 4,000 participants!

Communication basics 

  • Communication models: different approaches. 
  • Leading with questions. 
  • Differences in the factual and relationship level. 
  • Understanding before being understood: The technique of active listening. 
  • I-messages: Using feedback skillfully. 

Self-image - external image: developing your personal impact 

  • Recognize and develop your own communication style. 
  • How much of what I say gets through? 
  • Using voice and body language effectively. 

Targeted interview preparation 

  • The inner attitude and mental preparation for the interview. 
  • The goal of the conversation: What should be achieved? 
  • Create the conditions for a successful conversation. 

Use targeted conversation techniques 

  • Communicate information clearly and minimize information loss. 
  • Structure and a common thread: Managing conversations with confidence. 
  • Use the appropriate means of communication depending on the situation. 
  • Dealing confidently with misunderstandings or resistance. 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

  • The basics of conversation management will be deepened both theoretically and practically in order to reflect on one's own communication behavior. 
  • Systematically prepare, structure and manage the conversation. 
  • Use newly practiced conversation techniques to present yourself confidently and strike the right tone. 
  • Taking the floor at important moments and confidently coming to the fore.
  • Practise specific conversation situations from your everyday work, with practical tips for improving your conversation skills. 

​ 

 

Methods

In-person events

The training is based on a balanced mix of interactive conversation and behavioral exercises, practical role plays and individual reflection and feedback. In addition, participants work on their own case studies. 

Live online events

The training is based on a balanced mix of interactive conversation and behavioral exercises, practical role plays and individual reflection and feedback. In addition, participants work on their own case studies. 

The following third-party tool can be used in the event:

Recommended for

Specialists and managers and all employees who want to review and optimize their conversation skills.

Open Badges - Show what you can do digitally too.

Open Badges: Qualification 4.0

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Communication Training I"

Argumentation and discussion training

They just tick differently: intercultural conflict management

Arguing convincingly and fending off manipulation

Attendees comments

"I particularly liked the practical case studies with video recording and subsequent analysis."

Mira Kober
Primavera Life GmbH

"I have felt comfortable at all Haufe Akademie training courses so far and have gone home with a lot of good knowledge."

Kerstin Geiß
Autoneum Germany GmbH

"I found the practical exercises and the critique sessions with video analysis particularly helpful."
 

Clemens Grünfelder
SPIEGEL TV Geschichte + Wissen GmbH & Co. KG

"I particularly liked the many exercise options. Great trainer and tools!"

Liliane Nitcheu Moyam
Techem Service

"I have felt comfortable at all Haufe Akademie training courses so far and have gone home with a lot of good knowledge."

Kerstin Geiß
Autoneum Germany GmbH

"I particularly liked the many exercise options."

Liliane Nitcheu Moyam
Techem Service

"I particularly liked the way the training was presented."

Kerstin Geiß
Autoneum Germany GmbH

"I particularly liked the fact that we were guided through the training in a very well-structured way. It was always challenging, but not overwhelming. There was a high level of practical relevance and many application examples that could be practiced directly in group work. The trainer has a great way of engaging with people and communicating complex issues in an understandable way. I am very enthusiastic and satisfied with the training. Many thanks for that!"

Fanny Wetzl
Hauff-Technik GmbH & Co. KG

"I particularly liked the fact that we were guided through the training in a very well-structured way. It was always challenging, but not overwhelming. There was a high level of practical relevance and many application examples that could be practiced directly in group work. The trainer has a great way of engaging with people and communicating complex issues in an understandable way. I am very enthusiastic and satisfied with the training. Many thanks for that!"

Fanny Wetzl
Hauff-Technik GmbH & Co. KG

"The practical examples and the interaction between the participants were remarkable."

Peter Busch
MWB Fahrzeugtechnik GmbH

"The practical examples and the interaction between the participants were remarkable."

Peter Busch
MWB Fahrzeugtechnik GmbH

"The trainer was very empathetic and quickly created a well-functioning group. The content exceeded my expectations. What I learned will help me to achieve my goals and communicate effectively in my day-to-day work in the future."

Tim von der Trappen
Fashion Digital GmbH & Co. KG

Seminar evaluation for "Communication training I"

4.6 from 5
with 2720 ratings
training content:
4.4
Content comprehensibility:
4.7
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.6
Information on ratings
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Verbal communication - 7 ways out of communication traps

Communication traps in verbal communication occur again and again. Afterwards, you ask yourself: "Why did I say yes prematurely again, even though I wanted to say no this time? Why didn't I say anything instead of countering with a repartee? Once again I'm missing the necessary information, why didn't I ask more precise questions?". Sometimes the necessary "flash of inspiration" is missing. But [...]

Learn more here

Efficient interviewing: the interview guide

How often have you reproached yourself in a conversation that you should have anticipated a certain objection from your conversation partner? Because a certain counter-argument was obvious in this topic? Perhaps you are annoyed that you have made it a priority to be present at every meeting today or that your customers immediately [...].

Learn more here

Articles, interviews or whitepapers on the topic

Verbal communication - 7 ways out of communication traps

Communication traps in verbal communication occur again and again. Afterwards, you ask yourself: "Why did I say yes prematurely again, even though I wanted to say no this time? Why didn't I say anything instead of countering with a repartee? Once again I'm missing the necessary information, why didn't I ask more precise questions?". Sometimes the necessary "flash of inspiration" is missing. But [...]

Learn more here

Efficient interviewing: the interview guide

How often have you reproached yourself in a conversation that you should have anticipated a certain objection from your conversation partner? Because a certain counter-argument was obvious in this topic? Perhaps you are annoyed that you have made it a priority to be present at every meeting today or that your customers immediately [...].

Learn more here

 

IDGs and SDGs

 

Learning and shaping a sustainable future

An inner open attitude and consciously understanding and being understood are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you are also contributing to a sustainable future. This is because the IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.

 

On-site training together
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Booking number
8182
€ 1.590,- plus VAT
Details
2 days
in 28 locations
41 Events
German
In-person trainings
Joint online training
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Booking number
32009
€ 1.590,- plus VAT
Details
2 days
Online
6 Events
German
Live online events
Train several employees internally
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Start dates and details

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0 events
04.08.2025
Frankfurt a. M.
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
INNSIDE Frankfurt Ostend
INNSIDE Frankfurt Ostend
Hanauer Landstraße 81, 60314 Frankfurt a. M.
Room rate: € 104,03 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 04.08.2025

09:30 am - 5:30 pm

Tuesday, 05.08.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

14.08.2025
Stuttgart
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Holiday Inn
Holiday Inn
Mittlerer Pfad 25-27, 70499 Stuttgart
Room rate: € 128,31 plus VAT.
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Days & Times
2 days
Limited number of participants

Thursday, 14.08.2025

09:30 am - 5:30 pm

Friday, 15.08.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

18.08.2025
Hamburg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Novotel Hamburg Alster
Novotel Hamburg Alster
Lübecker Straße 3, 22087 Hamburg
Room rate: € 136,70 plus VAT.
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Days & Times
2 days
Limited number of participants

Monday, 18.08.2025

09:30 am - 5:30 pm

Tuesday, 19.08.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

01.09.2025
Cologne
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Maternushaus Köln
Maternus House Cologne
Kardinal-Frings-Straße 1-3, 50668 Cologne
Room rate: € 78,30 plus VAT.
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Days & Times
2 days
Limited number of participants

Monday, 01.09.2025

09:30 am - 5:30 pm

Tuesday, 02.09.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

15.09.2025
Berlin
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Hyperion Hotel Berlin
Hyperion Hotel Berlin
Prager Straße 12, 10779 Berlin
Room rate: € 133,44 plus VAT.
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Days & Times
2 days
Limited number of participants

Monday, 15.09.2025

09:30 am - 5:30 pm

Tuesday, 16.09.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

25.09.2025
Mannheim
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Leonardo Royal Hotel
Leonardo Royal Hotel
Augustaanlage 4-8, 68165 Mannheim
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Days & Times
2 days
Limited number of participants

Thursday, 25.09.2025

09:30 am - 5:30 pm

Friday, 26.09.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

06.10.2025
Stuttgart Korntal
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Abacco Hotel by Rilano Stuttgart Korntal
Abacco Hotel by Rilano Stuttgart Korntal
Stuttgarter Str. 121, 70825 Stuttgart Korntal
Room rate: € 90,36 plus VAT.
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Days & Times
2 days
Limited number of participants

Monday, 06.10.2025

09:30 am - 5:30 pm

Tuesday, 07.10.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

13.10.2025
Live-Online
Details
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
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We use various software to conduct our online events.
To the system check
Days & Times
2 days
Limited number of participants

Monday, 13.10.2025

09:30 am - 5:30 pm

Tuesday, 14.10.2025

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

16.10.2025
Hamburg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Leonardo Hotel Hamburg City Nord
Leonardo Hotel Hamburg City Nord
Mexikoring 1, 22297 Hamburg
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Thursday, 16.10.2025

09:30 am - 5:30 pm

Friday, 17.10.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

20.10.2025
Düsseldorf/Hilden
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
PLAZA-Hotel Hilden GmbH
PLAZA-Hotel Hilden GmbH
Schwanenstrasse 27, 40721 Düsseldorf/Hilden
Room rate: € 93,21 plus VAT.
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Days & Times
2 days
Limited number of participants

Monday, 20.10.2025

09:30 am - 5:30 pm

Tuesday, 21.10.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

27.10.2025
Munich
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Holiday Inn Unterhaching
Holiday Inn Unterhaching
Inselkammerstraße 7-9, 82008 Munich
Room rate: € 128,39 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 27.10.2025

09:30 am - 5:30 pm

Tuesday, 28.10.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

06.11.2025
Berlin
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
relexa Hotel Stuttgarter Hof
relexa Hotel Stuttgarter Hof
Anhalter Straße 8-9, 10963 Berlin
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Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Thursday, 06.11.2025

09:30 am - 5:30 pm

Friday, 07.11.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

10.11.2025
Frankfurt a. M.
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Center
Kaiserstrasse 62-64, 60329 Frankfurt a. M.
Room rate: € 118,40 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 10.11.2025

09:30 am - 5:30 pm

Tuesday, 11.11.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

20.11.2025
Munich
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Holiday Inn Unterhaching
Holiday Inn Unterhaching
Inselkammerstraße 7-9, 82008 Munich
Room rate: € 128,39 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Thursday, 20.11.2025

09:30 am - 5:30 pm

Friday, 21.11.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

27.11.2025
Hamburg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Leonardo Hotel Hamburg City Nord
Leonardo Hotel Hamburg City Nord
Mexikoring 1, 22297 Hamburg
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Thursday, 27.11.2025

09:30 am - 5:30 pm

Friday, 28.11.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

04.12.2025
Live-Online
Details
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
zoom
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Technical notes
We use various software to conduct our online events.
To the system check
Days & Times
2 days
Limited number of participants

Thursday, 04.12.2025

09:30 am - 5:30 pm

Friday, 05.12.2025

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

08.12.2025
Mannheim
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Leonardo Royal Hotel
Leonardo Royal Hotel
Augustaanlage 4-8, 68165 Mannheim
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 08.12.2025

09:30 am - 5:30 pm

Tuesday, 09.12.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

08.12.2025
Cologne
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Maternushaus Köln
Maternus House Cologne
Kardinal-Frings-Straße 1-3, 50668 Cologne
Room rate: € 78,30 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 08.12.2025

09:30 am - 5:30 pm

Tuesday, 09.12.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

18.12.2025
Munich/Feldkirchen
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Hotel Bauer Feldkirchen
Hotel Bauer Feldkirchen
Münchner Str. 6, 85622 Munich/Feldkirchen
Room rate: € 120,27 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Thursday, 18.12.2025

09:30 am - 5:30 pm

Friday, 19.12.2025

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

19.01.2026
Berlin
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
centrovital Hotel
centrovital Hotel
Brauereihof 6, 13585 Berlin
Room rate: € 126,16 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 19.01.2026

09:30 am - 5:30 pm

Tuesday, 20.01.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

26.01.2026
Düsseldorf
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Derag Livinghotel
Derag Livinghotel
Kirchfeldstraße 59-61, 40217 Düsseldorf
Room rate: € 119,15 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 26.01.2026

09:30 am - 5:30 pm

Tuesday, 27.01.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

05.02.2026
Stuttgart
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Mövenpick Hotel Stuttgart Messe&Congress
Mövenpick Hotel Stuttgart Messe&Congress
Flughafenstraße 43, 70629 Stuttgart
Room rate: € 136,25 plus VAT.
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Thursday, 05.02.2026

09:30 am - 5:30 pm

Friday, 06.02.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

19.02.2026
Live-Online
Details
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
zoom
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Technical notes
We use various software to conduct our online events.
To the system check
Days & Times
2 days
Limited number of participants

Thursday, 19.02.2026

09:30 am - 5:30 pm

Friday, 20.02.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

23.02.2026
Hamburg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Leonardo Hotel Hamburg City Nord
Leonardo Hotel Hamburg City Nord
Mexikoring 1, 22297 Hamburg
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Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
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Days & Times
2 days
Limited number of participants

Monday, 23.02.2026

09:30 am - 5:30 pm

Tuesday, 24.02.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

05.03.2026
Frankfurt a. M./Oberursel
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
elaya hotel frankfurt oberursel
elaya hotel frankfurt oberursel
Zimmersmühlenweg 35, 61440 Frankfurt a. M./Oberursel
Room rate: € 126,44 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 05.03.2026

09:30 am - 5:30 pm

Friday, 06.03.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

09.03.2026
Live-Online
Details
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
zoom
Read more
Technical notes
We use various software to conduct our online events.
To the system check
Days & Times
2 days
Limited number of participants

Monday, 09.03.2026

09:30 am - 5:30 pm

Tuesday, 10.03.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

16.03.2026
Munich
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Holiday Inn Unterhaching
Holiday Inn Unterhaching
Inselkammerstraße 7-9, 82008 Munich
Room rate: € 128,39 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Monday, 16.03.2026

09:30 am - 5:30 pm

Tuesday, 17.03.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

26.03.2026
Berlin
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Adina Hotel Berlin Checkpoint Charlie
Adina Hotel Berlin Checkpoint Charlie
Krausenstraße 35-36, 10117 Berlin
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 26.03.2026

09:30 am - 5:30 pm

Friday, 27.03.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

13.04.2026
Cologne
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Mercure Hotel Köln West
Mercure Hotel Cologne West
Horbeller Str. 1, 50858 Cologne
Room rate: € 102,79 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Monday, 13.04.2026

09:30 am - 5:30 pm

Tuesday, 14.04.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

22.04.2026
Stuttgart
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Parkhotel Messe-Airport
Parkhotel Messe-Airport
Filderbahnstrasse 2, 70771 Stuttgart
Room rate: € 140,22 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Wednesday, 22.04.2026

09:30 am - 5:30 pm

Thursday, 23.04.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

27.04.2026
Hamburg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof
Wöhlerstr. 2, 22113 Hamburg
Room rate: € 123,55 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Monday, 27.04.2026

09:30 am - 5:30 pm

Tuesday, 28.04.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

07.05.2026
Frankfurt a. M./Sulzbach (Taunus)
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Dorint Main Taunus Zentrum
Dorint Main Taunus Center
Am Main Taunus Zentrum 1, 65843 Frankfurt a. M./Sulzbach (Taunus)
Room rate: € 119,71 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 07.05.2026

09:30 am - 5:30 pm

Friday, 08.05.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

18.05.2026
Munich
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Holiday Inn Unterhaching
Holiday Inn Unterhaching
Inselkammerstraße 7-9, 82008 Munich
Room rate: € 125,03 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Monday, 18.05.2026

09:30 am - 5:30 pm

Tuesday, 19.05.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

04.06.2026
Berlin
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Hyperion Hotel Berlin
Hyperion Hotel Berlin
Prager Straße 12, 10779 Berlin
Room rate: € 128,47 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 04.06.2026

09:30 am - 5:30 pm

Friday, 05.06.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

09.06.2026
Live-Online
Details
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
zoom
Read more
Technical notes
We use various software to conduct our online events.
To the system check
Days & Times
2 days
Limited number of participants

Tuesday, 09.06.2026

09:30 am - 5:30 pm

Wednesday, 10.06.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

11.06.2026
Düsseldorf/Hilden
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
PLAZA-Hotel Hilden GmbH
PLAZA-Hotel Hilden GmbH
Schwanenstrasse 27, 40721 Düsseldorf/Hilden
Room rate: € 96,63 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 11.06.2026

09:30 am - 5:30 pm

Friday, 12.06.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

24.06.2026
Hamburg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Novotel Hamburg Alster
Novotel Hamburg Alster
Lübecker Straße 3, 22087 Hamburg
Room rate: € 141,67 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Wednesday, 24.06.2026

09:30 am - 5:30 pm

Thursday, 25.06.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

09.07.2026
Fribourg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Hotel Stadt Freiburg
Hotel Stadt Freiburg
Breisacher Strasse 84, 79110 Freiburg
Room rate: € 124,29 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 09.07.2026

09:30 am - 5:30 pm

Friday, 10.07.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

20.07.2026
Frankfurt a. M./Sulzbach (Taunus)
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Dorint Main Taunus Zentrum
Dorint Main Taunus Center
Am Main Taunus Zentrum 1, 65843 Frankfurt a. M./Sulzbach (Taunus)
Room rate: € 119,71 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Monday, 20.07.2026

09:30 am - 5:30 pm

Tuesday, 21.07.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

30.07.2026
Berlin
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Hotel Berlin, Berlin
Hotel Berlin, Berlin
Lützowplatz 17, 10785 Berlin
Room rate: € 111,21 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 30.07.2026

09:30 am - 5:30 pm

Friday, 31.07.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

12.08.2026
Munich
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Holiday Inn Leuchtenbergring München
Holiday Inn Leuchtenbergring Munich
Leuchtenbergring 20, 81677 Munich
Room rate: € 139,24 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Wednesday, 12.08.2026

09:30 am - 5:30 pm

Thursday, 13.08.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

20.08.2026
Cologne
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Mercure Hotel Köln West
Mercure Hotel Cologne West
Horbeller Str. 1, 50858 Cologne
Room rate: € 108,11 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 20.08.2026

09:30 am - 5:30 pm

Friday, 21.08.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

31.08.2026
Leipzig
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
H4 Hotel Leipzig
H4 Hotel Leipzig
Schongauerstraße 39, 04329 Leipzig
Room rate: € 107,12 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Monday, 31.08.2026

09:30 am - 5:30 pm

Tuesday, 01.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

07.09.2026
Live-Online
Details
Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
zoom
Read more
Technical notes
We use various software to conduct our online events.
To the system check
Days & Times
2 days
Limited number of participants

Monday, 07.09.2026

09:30 am - 5:30 pm

Tuesday, 08.09.2026

08:30 am - 4:30 pm

incl. pocket guide "Conversation techniques"

10.09.2026
Stuttgart
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Parkhotel Messe-Airport
Parkhotel Messe-Airport
Filderbahnstrasse 2, 70771 Stuttgart
Room rate: € 142,09 plus VAT.
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Thursday, 10.09.2026

09:30 am - 5:30 pm

Friday, 11.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

21.09.2026
Hamburg
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Arcotel Rubin
Arcotel Rubin
Steindamm 63, 20099 Hamburg
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Monday, 21.09.2026

09:30 am - 5:30 pm

Tuesday, 22.09.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

30.09.2026
Frankfurt a. M./Offenbach
Details
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Leonardo Hotel Offenbach Frankfurt
Leonardo Hotel Offenbach Frankfurt
Kaiserleistraße 39, 63067 Frankfurt a. M./Offenbach
Read more
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Read more
Days & Times
2 days
Limited number of participants

Wednesday, 30.09.2026

09:30 am - 5:30 pm

Thursday, 01.10.2026

08:30 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
The next booking ensures this course will take place
Booking number: 8182
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.

incl. pocket guide "Conversation techniques"

Booking number: 32009
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants

incl. pocket guide "Conversation techniques"

Book later
You are welcome to make a non-binding advance reservation.
Book in advance
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
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Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

About us - The Haufe Akademie

Your optimizer, innovator and companion since 1978 -
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Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.

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Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.

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Questions & Answers

In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.