Book 2 hours of individual coaching with your trainer.More info
Selling professionally II
Score points in sales with personality, AI boosts, and hybrid sales expertise.
Contents
Basics of sales psychology
• Recognize purchasing motives—and get straight to the point
• Quickly classify customer types—even online with AI
• On the same wavelength: mirroring & rapport in person and remotely
• AI-supported conversation preparation for a better success rate
• Multi-communication model for all key personnel in the sales process
Managing customer relationships
• Different types: recognizing and shaping relationships
• Analyzing relationship qualities in the buying center
• Sharpen your communication style—clear impact, greater confidence
• Argue and persuade in a way that motivates
• Continuity in contact: social selling as a relationship booster
Evaluate customer potential
• Structured needs analysis: ask questions like a pro
• Clearly identify the current situation and opportunities
• From questions to strategy: conducting conversations with a plan
• Discover and leverage short-, medium-, and long-term sales potential
Customer-oriented argumentation and persuasion strategies
• Multi-communication model: the right messages for key people
• Develop a strong argumentation model based on features, advantages, and benefits
• Poignant presentation: benefits that stick – live & digital
• Preventing objections
• AI as a sparring partner for strong wording and follow-ups
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
You learn,
• Adapt confidently and flexibly to customers
• Optimize your sales style through video analysis and coaching
• Confidently identify and develop customer potential
• customers solutions together with customers
• Argue more convincingly and manage deals smartly
• Use social selling and hybrid selling as part of your normal sales routine
• How AI gives you a head start—and you customers more time for your customers
In short: greater impact, stronger relationships, higher sales.
To ensure maximum learning success, we recommend booking "Professional Selling I and II."
Methods
You learn,
• Adapt confidently and flexibly to customers
• Optimize your sales style through video analysis and coaching
• Confidently identify and develop customer potential
• customers solutions together with customers
• Argue more convincingly and manage deals smartly
• Use social selling and hybrid selling as part of your normal sales routine
• How AI gives you a head start—and you customers more time for your customers
In short: greater impact, stronger relationships, higher sales.
To ensure maximum learning success, we recommend booking "Professional Selling I and II."
Recommended for
sales persons 2–3 years of experience in sales
and participants in "Professional Selling I" after 8 weeks to 2 years of practical experience.
Participation in "Professional Selling I" is desirable, but not a prerequisite.
Questions about the training content
Because this training picks up where traditional sales techniques leave off: you will expand your skills to include the latest sales psychology, hybrid formats, and digital tools, enabling you to build more sustainable customer relationships and significantly increase your persuasiveness.
During training, you will learn to truly understand customers and analyze their motives precisely so that you can position offers in such a way that they are not only noticed but also actively used, regardless of whether in personal conversations or digital contact.
Artificial intelligence can help you speed up and improve conversation preparation and customer analysis. The training teaches you how to use AI-supported tools as a sparring partner to formulate your arguments more clearly and use your time more efficiently.
This training provides you with concrete ideas on how to use social selling strategies to build relationships and efficiently convert digital contact opportunities into real sales opportunities.
This training course will help you develop specific tools and reflective approaches that you can immediately use in sales situations, from conversation planning and digital contact management to data-based follow-ups.
8276
Further recommendations for "Selling professionally II"
Further recommendations for "Selling professionally II"
Start dates and details
Monday, 16.03.2026
09:30 am - 5:30 pm
Tuesday, 17.03.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 17.06.2026
09:30 am - 5:30 pm
Thursday, 18.06.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 27.07.2026
09:30 am - 5:30 pm
Tuesday, 28.07.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 24.09.2026
09:30 am - 5:30 pm
Friday, 25.09.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 05.11.2026
09:30 am - 5:30 pm
Friday, 06.11.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 14.12.2026
09:30 am - 5:30 pm
Tuesday, 15.12.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 25.02.2027
09:30 am - 5:30 pm
Friday, 26.02.2027
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, April 5, 2027
09:30 am - 5:30 pm
Tuesday, April 6, 2027
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
