Certified:r trainer distribution and sales / Sales Trainer

• Agile coaching in the VUCA world.
• Specialist coaching for sales persons.
• Personality coaching.
• Team coaching.

• Define learning objectives, structure content logically and clearly
• Actively involve participants and facilitate retention by making learning fun
• Organize events with the appropriate methods, materials and media in a varied way
• Dealing confidently with challenging situations

• Professional preparation for negotiations - the first step towards confident negotiation skills
• Psychology of negotiation
• Conduct negotiations with confidence
• Challenging negotiation situations
• Concluding negotiations successfully

• Basics of sales psychology
• Managing customer relationships
• Evaluate customer potential
• Paradigm-oriented argumentation and persuasion strategies

• Closer to the market - closer to the customer
• More charisma on the phone
• In dialog with the customer
• Communication method kit
• Psychology on the phone
• When things get difficult: Mastering conflicts

• The 4 steps to successfully closing a sale:
• 1. preparation - success through authenticity
• 2. clear structures, "engine" for your individual sales style
• 3. develop individual solutions, intensive training
• 4. successful completion

About 2 weeks before your classroom training:

1. e-learning - Leading and developing teams in a motivating way/e-learning (Online learning time: approx. 4 hours)

2. e-learning - Successfully building and leading virtual teams/e-learning (Online learning time: approx. 4 hours)

Classroom training (2 days):

• Your self-development as a sales manager
• Increase the performance of your sales team
• Training for peak performance and sales coaching
• Conducting employee appraisals in sales

• Written thesis: A written thesis on a training topic relevant to you. This paper must be submitted 4 weeks before the examination date.
• Examination date: Presentation of a training sequence and oral examination. The examination consists of a 30-minute training sequence and a 30-minute examination/reflection discussion.
• After successfully passing the final exam, you will receive the recognized certificate of the Haufe Akademie and the Mannheim University of Applied Sciences for Management, "Geprüfte:r trainer distribution and sales"