Developing sales teams, implementing sales strategies and managing sales processes are the core tasks of a sales manager. Effectiveness and efficiency in management work as well as negotiation skills with customers customers and purchasers also determine your success as Head of Sales. In this training/blended learning course, you will learn how to master these important skills, sales techniques and sales tools and use them successfully in your day-to-day work.
Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim

This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.
- Market and competition analysis
- Leading with target agreements
Contents
Market and customer (1 training day)
Lothar Keite
- Double structure of further training: Business management and leadership as key skills for the job.
- Introduction to the case study of continuing education with market, customer and competition analysis.
- Basic understanding of marketing/sales.
- The most important market analysis tools from practice.
- Evaluation of information and decision.
- Cooperation between marketing and sales, interface management.
Leadership and motivation (2 training days)
Wolfgang Precht
- Leadership role, tools, styles, personality and motivation of employees/teams.
- Gain orientation in the new leadership role of:the sales manager .
- Different management styles; advantages and disadvantages.
- Situational leadership in sales.
- Motivation, control and working with goals.
- Basics of leadership communication.
Sales processes, sales management and sales strategy (2 training days)
Prof. Dr. Udo Burchard
- Develop go-to-market strategies.
- Portfolio Management.
- Implement sales processes.
- Qualify strategic projects (markets).
- Supporting strategic sales projects.
- Development of a benefit presentation.
- Develop sales strategies in strategic projects.
Announcement of the transfer task "my Case" for the practical examination: You have approx. 30 minutes to work on your transfer task - supervised by the trainer.
Transfer impulse for the written final exam
- Lessons Learned - After the module, you will receive a summary of the exam-relevant content via your learning environment in preparation for your final exam.
Transfer impulse for the practical final exam
In the first face-to-face module, you will receive the "my Case" transfer task from your trainer. You will work on this during the transfer phases between modules 1 and 2 and will be supported by your trainer through coaching.
- After the training, your transfer coaching takes place by telephone or online.
- This is the best way to prepare for your "my Case" transfer task and your practical final exam.
- Stress management
- Present convincingly
Contents
Sales planning and management (1 training day)
Andreas Preißner
- Tasks and organization of sales controlling.
- Sales management with key figures.
Office and field service management (1 training day)
Andreas Preißner
- Methods of zoning and territory planning.
- Introduction of key account management.
- Optimization of cooperation between office and field staff.
- Remuneration models in sales.
Effectiveness and efficiency in management work (1 training day)
Andreas Leschke
- Setting priorities, making decisions (A, B, C priorities, Pareto principle, etc.).
- Decision-making sovereignty and decision-making aids in complex situations.
Get to the point! (1 training day)
Andreas Leschke
- Improve your personal effectiveness as a sales manager.
- Present convincingly - present purposefully (transfer task, round table, moderation, individual meetings, etc.)
Transfer impulse for the written final exam
Lessons Learned - After the module, you will receive a summary of the exam-relevant content via your learning environment in preparation for your final exam.
Transfer impulse for the practical final exam
In the second face-to-face module, your trainer will provide you with the transfer impulses to present your "my case" in the best possible way in the final exam. You will work on this presentation during the transfer phases between modules 2 and 3 and will be supported by your trainer through coaching.
After the training, your transfer coaching takes place by telephone or online.
You will be optimally prepared for your "my Case" transfer task and your practical final exam
- Leading at a distance.
- Negotiate skillfully.
Contents
Practical examination: All participants present their "my Case" transfer task (0.5 training days)
Examiner: Helmut Beuel
Improving the performance of your sales teams (1.5 training days)
Helmut Beuel
- Training and coaching. Individual training needs assessment. sales persons.
- Techniques and methods of modern coaching. Moderation and presentation methods.
- From manager to charismatic leader.
- Increase the performance of your sales team
- Professionally prepare and conduct target agreement, criticism, location, praise and annual meetings in sales.
Leading negotiations successfully (2 training days)
Helmut Beuel
- Role and involvement of sales managers in negotiation processes.
- The role of:the sales manager in negotiations at the executive level of customers.
- Negotiation power analysis of negotiation partners, negotiation strategies and tactics, negotiation talks with professional purchasers.
Transfer impulse for the written final exam
- Lessons Learned - After the module, you will receive a summary of the exam-relevant content via your learning environment in preparation for your final exam.
The experience-oriented exchange format for certified sales manager / heads of sales
1-3 months after successfully completing your certified sales manager / Head of Sales training, you will meet again with your fellow participants from the training and your trainer from the 3rd week of classroom training (Helmut Beuel). Participation is voluntary.
Meet again is a practice-oriented consolidation of the tasks of sales managers. Specific practice-oriented questions from the content presented, current issues are taken up at the request of the participants and discussed in depth using their own practical examples. The aim is to share experiences and deepen knowledge. Participants can bring in any questions from their practice and put them up for discussion. In this way, you will be able to handle your design tools with confidence and continue to manage your daily work efficiently and successfully.
Contents of the eLibrary
E-learning
Structured and targeted moderation
Communication training
Survival in the home office
Conflict management
Intercultural skills
Job applicant interviews
Quick-wittedness and rhetoric
Basic knowledge of controlling
Basic knowledge of business administration
Flashcards
- Delegate tasks
- Staff appraisals
- Virtual communication within the team
- Digital leadership - rethinking leadership
- Leading with target agreements
Module 1 - Classroom training (5 days)
- Market and customer (1 day)
- Leading and motivating (2 days)
- Sales processes, management and strategy (2 training days)
Transfer impulse for your practical final exam
In the first and second face-to-face modules, you will receive the "my Case" transfer task from your trainer. You will work on this during the transfer phases between modules 1 and 2, with coaching support from your trainer.
- After the training, your transfer coaching takes place by telephone or online.
- This is the best way to prepare for your "my Case" transfer task and your practical final exam.
Module 2 - Classroom training (4 days)
- Planning and control (1 day)
- Management of internal and external sales (1 day)
- Effectiveness and efficiency in management work (1 training day)
- Get to the point! (1 day)
Transfer impulse for your practical final exam
In the course of the second face-to-face module, you will learn how to successfully present the transfer task on day 1 of the third module, supported by video training. During the transfer phase between modules 2 and 3, you will work on the presentation of your transfer task. You will be supported by your trainer through coaching.
- After the training, your transfer coaching takes place by telephone or online.
- This is the best way to prepare for your "my Case" transfer task and your practical final exam.
Module 3 - Classroom training (4 days)
- Practical examination (0.5 days)
- Improving the performance of your sales teams (1.5 days)
- Conducting negotiations successfully (2 days)
Transfer impulse for your written final exam (lessons learned)
After each classroom module, you will receive a summary of the exam-relevant content via your learning environment in preparation for your final exam.
Final examination
You can document your expertise with the e-test.
Meet again - share experiences - deepen knowledge
The experience-oriented exchange format for certified sales manager / heads of sales
1-3 months after successfully completing your certified sales manager / Head of Sales training, you will meet again with your fellow participants from the training and your trainer from the 3rd week of classroom training (Helmut Beuel). Participation is voluntary.
Meet again is a practice-oriented consolidation of the tasks of sales managers. Specific practice-oriented questions from the content presented, current issues are taken up at the request of the participants and discussed in depth using their own practical examples. The aim is to share experiences and deepen knowledge. Participants can bring in any questions from their practice and put them up for discussion. In this way, you will be able to handle your design tools with confidence and continue to manage your daily work efficiently and successfully.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Methods
You will train the important technical and methodological skills in a practical and intensive manner in an optimal mix of classroom training, telephone coaching and e-learning - numerous e-learning courses are available to you throughout the training. You will receive direct feedback to help you progress!
Who should attend
All current and future (junior) sales managers, sales managers, heads of sales, area sales managers, regional managers, sales managers, branch managers, field sales managers, key account managers, account managers, sales managers, team leaders, project managers, project managers, sales engineers, divisional managers, sales persons, field sales staff and career changers in sales and distribution who want to put their work on a professional and solid footing.
Attendees comments
What I particularly liked about the first face-to-face training was the high level of competence and the calm manner of the instructor!"

In addition to independent learning, I liked the mix of lectures, group work, individual work and media use in the classroom training!"

In today's world, you can't make any mistakes in management and you have to lead the way with innovative ideas. The further training to become a sales manager has definitely helped me in this respect and offered me complete support from A to Z for my work as a sales manager: I have been able to take a lot away from all points. A must for anyone who wants to move things forward!"

I can only recommend the training to become a sales manager. I personally benefited most from the time management and presentation techniques. Ms. Schwerdtfeger was great!"

The tools I learned in the sales manager training course make my job easier. The skills I learned in the course have helped me to approach future-oriented projects strategically. I am very pleased to have attended the course!"

Mr. Beuel is one of the best speakers I have ever experienced."

A basically "dry" topic presented very clearly. Very good documents that you can refer to briefly in everyday life to prepare yourself for certain areas."

The training was very entertaining, the change of media was excellent, the involvement of the participants and the presentation were simply great! It was a lot of fun. The learning content was great!"

Great flexibility of the lecturer to juggle with the subject matter."

Very practical, entertaining and lively, very good content!"

Very practice-oriented and with a high degree of flexibility in teaching the content."

Very practical, easy to apply and very realistic!"

The lecturers are absolutely professional! Top!"

Good practical relevance and lots of live exercises. Thank you for sharing your knowledge in a lively and convincing way!"

Impressive training. Lively, striking, high practical relevance! Contents are tangible and practicable."

Very practical, decisive points were made clear."

Very good, practice-oriented course, great practical examples, all questions answered very well."

Mr. Beuel impressed with a situational, understandable and practical presentation - extremely competent and sales-oriented. One of the best speakers in my career so far."

The training conducted by Mr. Beuel was characterized by in-depth knowledge, professional competence and was also very practice-oriented. I feel very well and comprehensively prepared for the development and expansion of our sales organization. I recommend this training with full conviction. Thank you very much!"

"I particularly liked the way the content was conveyed."

Seminar evaluation for "certified sales manager / Head of Sales"







Sales manager: perfect your training with a qualification course
Anyone aiming for a leadership position in sales and distribution has usually already gained a great deal of know-how and experience and completed a standard commercial apprenticeship. There is no such thing as a sales manager apprenticeship or a sales manager apprenticeship in the traditional sense. However, with the qualification program within the framework of the blended learning of the Haufe Akademie You'll benefit from continuing education that offers a training-like experience, imparting in-depth knowledge in a compact format and pursuing a highly practical approach. This vocational training is aimed at advanced sales staff and future managers who already have several years of practical experience behind them.
Get to know your own strengths, analyze them and use your potential
Traditional sales training teaches the basics needed to successfully sell goods or services to customers in the B2B or B2C sector. However, after starting their career, many sales employees quickly realize that they will not get ahead professionally with basic knowledge. This further training for sales managers therefore focuses not only on expanding their knowledge base, but also on their own personality. After all, sales skills are one side of the coin. However, if you want to lead sales teams in the future, you should also know yourself well and work on your skills as a leader and manager. This sales manager training leads the participants back to their own strengths and abilities again and again in the three modules.
Perfect combination of classroom training and e-learning
With this qualification program, participants expand their personal skills in "day-to-day operations". Divided into three modules with a total of 13 attendance hours and three learning units, the practical knowledge can be perfectly combined with everyday working life. Seminar participants can apply the knowledge they have acquired directly and try it out in the company. The training content can be learned conveniently at home.
After completing the attendance phases, there is the option of completing the sales manager training with a certificate following an examination.
Start dates and details
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.