Communication boot camp for managers

Information management: prepare and disseminate news well

• Write crisp and meaningful messages without long-winded narratives.
• Get to the point faster.
• Formulate and structure texts in such a way that the recipients quickly understand what they are about.
• A good overview in the mailbox and on other communication channels.
• Clear and unambiguous formulation of my expectations and the resulting tasks for my team.

Meetings: exchanging information, distributing tasks, making decisions

• Conscious management of meetings to achieve active and committed participation by all.
• Increase structure and orientation in meetings.
• Creating a good relationship and level of trust among all participants.
• Involve everyone and still get to the point quickly.
• Alternatives to endless debate: shaping modern decision-making processes.

Conducting conversations: preparing and actively managing conversations effectively

• Convince others quickly with simple methods.
• Better understand what others want to say or mean.
• Give feedback: Don't mince your words and don't alienate anyone.
• Simple and easy to learn conversation techniques.
• Dealing with conversation breakdowns and killer phrases.
• Leading conversations and people with questions.